Hampton Inn Philadelphia/Willow Grove

Ulasan Hampton Inn Philadelphia/Willow Grove

Hampton Inn Philadelphia/Willow Grove

1500 Easton Rd, Willow Grove, Pennsylvania, 19090Lihat Butiran Hotel
Hampton Inn Philadelphia/Willow Grove
Hampton Inn Philadelphia/Willow GroveHampton Inn Philadelphia/Willow GroveHampton Inn Philadelphia/Willow Grove
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

3.9/5
Baik
106 ulasan
Ulasan yang disahkan
Persekitaran3.9
Kemudahan3.9
Perkhidmatan3.8
Kebersihan3.9
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Semua ulasan(106)
Ulasan positif(4)
Ulasan dengan gambar/video(1)
Ulasan kurang baik(3)
Pengguna Tetamu
1 Katil King Size dengan Peti Sejuk dan Microwave Tidak Merokok
Menginap pada Ogo 2024
Solo
1 ulasan
2.2/5
Disiarkan pada 8 Ogo 2024
We checked in on a Monday. It was a very hot day in the Philadelphia area. Needed to run air conditioner continously. Tried to set fan to on vs auto position so the sound of the compressoer kicking on and off would not disturb our sleep. No matter what position it was on the fan would kick off when the compressor stopped running. This would happen every 15 to 20 minutes waking us up. Also the door to the room was not square with the jam and you had to push real hard to open it and it would make an extremely loud sound that all the rooms near by would here. To top it off, when we tried to leave the room Tuesday morning the lock mechanism failed and we were trapped in the room - imagine if there was a fire or medical emergency! Maintenance was sent up and was able to open the door from the outside with the electronic key card but could not get the door to open from the inside. We were staying for two nights so requested a different room. When we moved are belongings we noticed everything we had the room refridgerator was frozed and ruined. We told the three people at the front desk about this and all the demonstrated was apathy and suggested the temp setting might need adjusted! Night two - same thing with the room air conditioner plus it would not cool below 70. After an early breakfast we grabbed a luggage card and took the elevator to the 5th floor. Upon arrival, only the inside half of the elavater door opened - not the outside so it appeared we were now stuck on the elevator! We were able to take the elevator down to the 4th floor, exit and get the second elevator to the 5th floor! After a ten hour drive home I checked my credit card and saw a charge for $201.41 from Hampton Inn Willow Grove! I booked the hotel through a 3rd part a month a go and already paid for the room thru trip.com. Shame on you Hampton corporate for not having better management and oversite over your locations! This facility is unsafe and the management and staff cant be trusted!
Terjemah
Pengguna Tetamu
1 Katil King Size dengan Peti Sejuk dan Microwave Tidak Merokok
Menginap pada Jun 2024
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 11 Jul 2024
This was a great location, hotel was nice, and clean as well. The staff was very friendly, greeted with a smile.
Terjemah
Pengguna Tanpa Nama
1 Katil King Size dengan Peti Sejuk dan Microwave Tidak Merokok
Menginap pada Sep 2023
Bisnes
25 ulasan
3.0/5
Disiarkan pada 1 Nov 2023
Pro: good staff service, location is good, nice breakfast, room is cozy
Terjemah
Pengguna Tetamu
Dua Katil Saiz Queen Micro Fridge-Tanpa Rokok
Menginap pada Ogo 2024
Keluarga
1 ulasan
3.5/5
Disiarkan pada 27 Ogo 2024
房間不錯,我住了8月21及22日兩晚,但離店時忘了拿衣櫃裏的2件T恤及一件襯衫,過兩天25日再去酒店前台詢問,説已找不到了或已當垃圾扔掉了。得知結果後心情變不好。
Terjemah
Pengguna Tetamu
Dua Katil Saiz Queen Micro Fridge-Tanpa Rokok
Menginap pada Dis 2022
Keluarga
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada 23 Dis 2022
設施,乾淨,寬敞,裝飾都好,就是暖氣聲音大了些而且過於乾燥。總體很温馨。
Terjemah
Pengguna Tanpa Nama
1 Katil King Size dengan Peti Sejuk dan Microwave Tidak Merokok
Menginap pada Jul 2022
Melancong bersama rakan
3 ulasan
2.2/5
Disiarkan pada 24 Jul 2022
房間很潮 枕頭很潮 一大股味道
Terjemah