Hotel 5 bintang Wuhan Daerah Huangpi

地理位置很好，就在離高速不遠的地方，到酒店的時候是下午3:00左右，但可能因為春節期間客房佔用率大，所以我們抵達酒店時還沒有房間打掃出來。 服務：對於房間沒有及時打掃出來我還是可以理解的，因為個人原因我和酒店前台小姐溝通，想先看一下準備給我們的房間，但前台接待的一位工作人員態度強硬且冷漠的嚴言拒絕，最後在多次溝通情況下才由大堂經理出麪解決。其實我能理解過年期間工作量大，但這畢竟是你的工作職責，希望不要把個人的情緒帶到工作中，這樣會給客人造成不好的服務印象，也會對酒店的形象帶來損失。 房間大且寬敞明亮，衞生狀況比較好，床品舒適，雙床房是1.35米的單人床，比較寬敞所以睡在上面很舒服，早上的早餐品種比較豐富，總體還是很滿意的。

Will I stay here again? Absolutely yes! It's flawless and by far the best hotel i have stayed in China and in my life. Firstly, when i stepped in, the front desk lady (小慧）was so friendly and patient to bribg me through the check in process smoothly and professionally. She patiently explained all the details and services available such as free meal services delivered by robot to room, free airport shuttle, breakfast timing and free laundry services. Secondly, when stepped into the room, the room was so modern, sparkling clean and hi-tech. There was no foul smeel and smoking smell. Fruits (banana and madarain oranges) and some snacks were provided for free. The curtain can be open or close eith a press of the button beside the bed. The warm pressure and temperature are just right and functioning well almost instantaneously. The toilet bowl is also high tech and equipped with sensor and remote control that can heat up your cold butt in cold winter and wash your butt after your business. Thirdly, there's a cute little robot that can accurately deliver meals to your roon! So cool! Lastly, the breakfast buffet was sumptuous and amazing. Also the best i have had staying in China. Many varieties from small xakes, pastries, dim sum, vegetables, noodles, rice, salad, tea leaves, coffee, fruits, yogurt, juices, porridge and etc. The dining ambience is also relaxing and nice although it will be perfect if smoking is disallowed there. Finally i also wish to extend my thank to the other frontdesk ladies who were on duty onthe night of 2 Jan 2024 and 3 Jan morning as they were also super friendly, polite and attended to my queries well. I offered a small tips of 10 yuan but they turned down as they insisted they are not supposed to accept tips. I am sad but still they are doing their job professionally and i am impressed. ❤️💜💖💙💛💚🤍 Truely a 5/5 stars hotel. Thank you.

This hotel is highly recommended, for many reasons. Firstly, the location is the best of any hotel in Wuhan, in the centre of Jianghan Road. Amazing food, shopping, beautiful art deco buildings, the waterfront, the Wansongyuan food district, two metro stations to go everywhere in Wuhan, were all within 10-15 minutes walk of this hotel. The customer service (24 hours reception, with English speaking staff) was exceptional as well, with the staff constantly doing everything they could to make the stay enjoyable. I highly recommend visiting Wuhan, and there is only one place you should stay - Dorsett Wuhan.

I’ve stayed here time and time again. It’s an excellent hotel in a great location. The staff is always friendly and helpful. Special thanks to Helen this time for all the help.

Sangat sangat berpuas hati, dari servis hinggalah ke persekitaran membuatkan orang ramai berasa selesa. Seorang kakitangan lelaki di kaunter penerimaan tetamu menjawab telefon semasa saya membuat tempahan pada malam sebelumnya. Memandangkan keadaan istimewa saya, saya menaik taraf kepada suite. Hanya selepas saya mendaftar masuk, saya mendapati ia adalah suite eksekutif. , saya sangat terharu. Ini adalah kali pertama saya menginap di Wyndham Hankou, dan saya merasakan perkhidmatan yang begitu berperikemanusiaan. Sangat sedikit bandar pedalaman seperti Wuhan yang mempunyai pengalaman perkhidmatan yang sangat baik dan berorientasikan tetamu. Terima kasih.

帶孩子去的 預定時提前告知了酒店打掃乾淨 看得出有用心打掃 這點很不錯 房間蠻大 孩子在裏面爬來爬去~ 酒店衛生間淋浴一打開頭頂噴下來的涼水把我焦成落湯雞 不是應該設置成手持噴頭優先出水么 也怪我 本來看到有客人點評過這個問題 但我也沒注意 習慣性的打開淋了一身冷水 酒店外賣不能送到房間 被告知機器人壞了 所以很麻煩 電梯🛗少得可憐 高峯期下樓拿外賣真的很費勁 特別是趕上電梯維修 衹有一個電梯能用 那天中午拿個外賣等了15分鐘電梯 客房服務人員熱情有禮貌 給我的感覺很好 退房路過在打掃隔壁房間的阿姨 也會對我們微笑打招呼 前台服務人員服務意識有待提高 靈活性一般 怎麼也算是4星級酒店吧 前台人倒是不少但沒見到一個笑容 辦理入住時應主動告知wifi密碼餐廳位置電梯哪些能到達房間等 而不是等客人遇到了一遍一遍詢問 可能是沒有設置禮賓崗 遇到帶着孩子一大堆行李的客人沒有主動搭把手的意識 還是服務意識欠缺

Very satisfied with a stay, the room is very quiet, all kinds of equipment is good, the hotel staff has a good attitude, especially Alice, helped me a lot, thanks, Cathy and zoie was friendly,too.Nice hotel！

Good hotel and give free pick up. All you need is to inform them as you land because they take 20-25 minutes to pick you after you will inform them. Overall good experience

I had a great time at this hotel. The staff was friendly and helpful, and the room was clean and cozy. The hotel had nice amenities like a gym and a tasty breakfast. I would definitely recommend this place for a pleasant stay.