Hotel Xi＇an dengan Sarapan

Location: Great - right behind Exit H Zhonglou metro station, across the road from Luomashi walking street and comfortable 10min walk to Bell Tower, Drum Tower & Muslim Quarter esp if you cut through the eateries to the right after you exit the hotel. Rooms: Lovely, spacious and comfortable. Toilet had a bidet. Huge TV but no English Channel and couldn’t cast shows from our phone. No view. We also had problems with the smell of smoke. The staff were quick to attend to it but they could only spray the room and once that dissipated the smoke smell was back. Hotel: There was a booth that offered airport transfers from the hotel for just 30yuan per person. The staff were pleasant but I think the most disappointing thing for me as a foreigner who isn’t able to speak Chinese was the lack of any English speaking staff. This to me is more of an Accor problem though. I had booked with Accor, a global brand, with expectations that there would be at least some English-speaking staff and at least one English TV channel (which our other more local hotels in Beijing had). Still overall good stay and I’d recommend it to anyone who can speak Chinese.

The location of the hotel is great, right in front of the Bell Tower, beautiful view. We booked two Deluxe Bell Tower Panoramic Double Bed Rooms. In both the bed was very hard and uncomfortable and the pillows were very thin, we woke up with a sore back. In one of the rooms the entrance door did not close properly and we had to make a lot of noise to close it properly and the other room had a wet carpet. I am sure these are things that can be improved or fixed during the stay, we could not because we had a very tight schedule.

Have stayed at Eastern House, 7 years ago. The service & quality still amazed me. Even with language barrier, staffs still are excellent & very professional. Would like to commend on all the crew team at cafe/restaurant who served us breakfast every morning. Everyone is very courteous, friendly & professional in attending to guests. The greeted with a genuine smile. Big shout to the Team Leader, Ms Yi Gai Li. She represents what a great hospitality means. She greets & always with a smile. The best, she made effort to remember what our likes. She knew from Day 1, I would prefer a little honey with my cereal, the next 4 days she would remember & place a small portion of honey. She is always attentive. Eastern House should be proud to have a model staff in their team. Thank you Eastern House for the consistent great service even after 7 years since I last stayed.

The hotel condition was great, super clean, close to the metro station, staff was very helpful. We arrived early and they let us do an early check in, also they helped us with directions with paper notes. I did laundry Wich was complementary on the hotel. Definitely recommend to pay for the breakfast, totally worthy for the price. I liked everything of this hotel, can't recommend it enough.

There are multiple exits from Zhonglou station. I tried exit B，exit 9 and exit 1. All of them are similar walking distance towards the hotel. The hotel is located on the “ground” level, underground level are made up of souvenir/drinks/snacks stores which you can easily access via a short staircase. The hotel is in between a row of little local shops. The easiest way to navigate is download Baidu maps and enter 宜必思尚品酒店(西安钟鼓楼回民街店) 西安市莲湖区. A public square right under the hotel comes to life from morning to evening with people setting up little stalls with a mat/stools selling little souvenirs. There are also multiple message therapists providing their service for just 20yuan. Super convenient to reach the Drum tower just by 1mjns of walking, it is right there when you step out. Muslim quarter is 2mins away, while convenient avoid the main street like plaque. If you see roujiamo stalls with oddly long queue when everyone else is nonexistent, those are fake queuers engaged to fool tourists

Good location, 50 meters to the metro. Cleanliness to be improved, windows were dirty. . Executive lounge was a bit dissapointing with too little food and drinks options.

When we check in, my wife and me were very pleased with the utmost courtesy and speedy check in we received from the front office manager, Miss Kitty Shang whose professionalism is without doubt. She went the extra length in finding my Hilton Honors membership. We will happy with the cleanliness and housekeeping service throughout our stay. We were more impressed even when she extended the kind assistance during our checkout and giving tips and advice on our next visit. We received a well packed chocolate Terracota warrior which make our day more than happy to stay at this Hilton hotel at 199 Dongxin street, Xian. As we are visiting xi’an again, we will definitely stay at this hotel. Thank you Miss Kitty Shang, you make my stay pleasant and happy throughout with your service.

Apabila saya mendaftar masuk, saya diberitahu bahawa lantai bilik yang saya tempah pada asalnya tidak begitu baik, dan mereka menaik taraf saya kepada bilik. Ia adalah penginapan yang sempurna. Di samping kebersihan dan lokasi, saya biasanya melihat dua aspek apabila memilih hotel: kekayaan bufet sarapan pagi, dan saiz kolam renang. Seperti yang berlaku, yang ini sesuai untuk mereka semua. Pengalaman penginapan yang sangat selesa, saya akan tinggal di sini lagi pada masa akan datang.

Room is big, bed and linen thick and comfy housekeeping did a splendid job. However ventilation was filled with cigarette smell throughout the night. Reception very helpful to change a room but nothing much can be done as the structure of the ventilator can't be changed. Very contemporary statues for memorable photos at the entrance.

Big grand hotel, just inside the walls of the great city of Xian. The location is great with so many fantastic restaurants, malls and supermarkets. Underground is 5-10 min walk, which is very convenient. Although is an old hotel, if feels luxurious and grand, with great materials (marble, flush carpets, piano bar, etc). My only complaint is that it was very hot during my week there and the aircon was very weak, couldn’t keep the room cool at all.