Hotel Xi'an dengan Bar

Our stay at Hesu Designer Hotel was absolutely lovely! The hotel is beautiful, with a great location near the center, making it convenient to explore the city. The rooms are spacious and comfortable. What truly stood out was the exceptional hospitality. Everyone at the hotel was incredibly nice and friendly, going out of their way to help us despite the language barrier, as we don’t speak Mandarin. A special shoutout to the front desk team and to Xiao Wang, who assisted us throughout our stay. The team made us feel so welcome, always offering us coffee and making sure we were comfortable. At the end of our stay, they even surprised us with a lovely gift (picture). The hotel also provided fantastic recommendations for attractions and restaurants, which made our trip so much easier and enjoyable. Highly recommend this hotel for anyone visiting Xi’an!

If you’re seeing this review, this hotel had the best, most attentive service we’ve ever had in the many many hotels we’ve stayed at in china and around the world. It’s clean, spacious and the staff goes above and beyond to ensure you’re comfortable. • We originally booked 4 nights at Yunheyebo, but we were so impressed after our first 2 days, that we cancelled our booking at Ritz Carlton and rebooked with Yunheyebo for another 6 extra nights. (Pictures are of the executive deluxe family room.) • We had a smooth check-in experience despite it being 3am when we arrived. • Rooms were spacious and extremely clean. They cleaned our rooms everyday, and had free laundry service. Hygiene is really important to us - we were happy at the beautiful design of the room and the CLEANLINESS of everything. • The hotel is new and it’s not just nice in appearances. It’s not a refurbished hotel, the entire building felt new. The decor was tasteful and elegant. • Fantastic location - It’s a few hundred metres from 文昌门 Wenchang Gate, very convenient to visit the ancient city walls. After staying in Xi A for over a week, I don’t particularly recommend staying within the ancient city walls because of the traffic congestion. Yunheyebo was right outside the wall, was walking distance from the most important gate and an excellent base for travel - we avoided many traffic jams here. • Ease of transport - the 永宁门 Yongningmen metro station is a 800m walk away. Private hire didis arrive within 1-2 mins! • Outstanding attention detail from the housekeeping staff - they noticed that we were guzzling down so much water, that they increased the number of bottles of water they gave us (completely free of charge), and this escalated till we were given an entire carton of bottled water on our 4th or 5th day there 😹 Gave us a good laugh, but we are very grateful to the housekeeping staff who took care of Room #10-26 from 1 Sep to 8 Sep 2024. • We received a nice welcome box of desserts, fruits and snacks! I thought a welcome gift would only be given once, but it was refilled everyday! • special shoutout to 盼儿 Pan Er, for the outstanding service throughout our trip. She was extremely responsive and helpful - reminded us that there was free dessert in the evenings, helped us arrange late check out (this was off-peak season so we were in luck, i don’t know if this is possible during the peak period!!), helped us save some dessert when we were out late, etc. Once, I left my hat in a private-hire vehicle, and the driver was coming to the hotel to deliver it while I was not in. 盼儿 Pan Er helped ensure that my hat was sent straight to my room. Thank you again for being so contactable and helpful throughout our trip! • We originally booked for 1-4 Sep, but ended up staying 1-8 Sep and 11-12 Sep. The young lady working at the concierge on 2 Sep at 11pm to midnight was the biggest reason we extended our stay at this hotel. She definitely convinced us. I wish I knew her name, but thank you for making our trip that much better! • The free airport drop off was very much appreciated, it took the stress of planning an additional item off our shoulders. • Service from all the staff in the hotel was impeccable - from the attendants standing around the lobby, to the bellboys, to the 24/7 concierge, to the housekeeping, to the staff at the breakfast restaurant. I’m not disclosing the perks and benefits we got during our trip because I don’t want to set them up for unrealistic expectations 😹 But the staff at this hotel was really extremely nice, accommodating and helpful to all of our requests. • Definitely stay longer so you can explore Xi An at your own pace. AVOID peak periods, national holidays and school holidays if you can! If you’re still deliberating, don’t anymore lol. You’d want to stay in a hotel where you *know* you’ll have prompt support from a local, when you’re in a bind.

Took a second to place the lobby (it’s really just elevators), as soon as I got up to Reception I was very impressed. It’s gorgeous, it smells nice, my room was beautiful with an even better view. The location was why I booked this hotel. A perfect spot within walking distance to many city sights. All the extra bundles were worth it, too, highly recommend the late night noodles. And the staff were very friendly: 小徐 (Xiao Xu) and 小胡 (Xiao Hu). My Chinese isn’t the best, but a translator app is all you need.

Definitely worth every penny. Will absolutely recommend to anyone planning a relaxing day at Huaqing (and/or intending to visit the Terracotta Warriors). Regrettably we did not spend enough time (only an overnight stay). To truly appreciate the hot spring, would suggest 2 nights if time permits, so as to really make full use of the hotel facilities. We visited on the last day of the performance for the outdoor show - The Song of Everlasting Sorrow (长恨歌). Tickets were organized through the hotel concierge. Best to ask for middle section to the back so you have full view of the huge stage (including the actual mountain as the backdrop). The hotel organizes meet-up and then a slow stroll into the garden and then back to the hotel. If you plan to use the public hot spring, bring a swimsuit. Stunning hotel. Just do it.

Excellent. Super new and clean. Spacious, Modern decor. Bed firm, with different pillow options. Sound insulation was good, so no traffic noise. Heat insulation excellent too. Was here in end nov (temperature of 5-10 degree Celsius), and didn’t even turn on the heat in the room. location convenient, between 2 metro stations with main tourist metro lines. Walking distance to drum tower, Muslim street and old city wall. Breakfast had good variety. Staff was very helpful. Excellent for the price. No complaints. Highly recommend.

Our experience at the hotel was very satisfactory and especially the comfort. We had a photography session offered by the hotel. The photography session went really well with a very helpful team who listened to our expectations. The photos are very professional. The photographer was kind. The photo editing team knew how to make us happy. A big thank you to the team of photographers that I highly recommend and especially the hotel for the welcome and hospitality. This stay will be unforgettable for us because we were like on a cloud. We recommend it 100% for the passage to Xi'an there is no better!

The loft is clean, spacious, and close to all the hot touristic spots in Xian city. Highly recommended. Also the staff is extremely supportive and friendly. Thank you for a relaxing stay!

Staff are friendly. Location is good Requested for water at about 11pm, waited till 12am, did not receive. Free to use Laundry area is messy. Notice board mentioned that help will be extended if we label our laundry but unfortunately, no assistance. My clothes were left it in the washing machine and not transferred to dryer. Breakfast selection was fine. Overall a good stay for 3 days. Will explore other hotels for subsequent visits to Xi An.

I wanted to take a moment to express my sincere gratitude for the exceptional service and hospitality I experienced during my recent stay at Rose Garden Hotel. From the moment I arrived, I was impressed by the professionalism, warmth, and attention to detail displayed by your staff. Overall, my experience surpassed my expectations, and I would not hesitate to recommend your establishment to friends, family, and colleagues. Thank you for creating such a memorable and delightful experience. I look forward to returning in the future.

We had a fantastic stay at this hotel for our Xi An trip. The location is perfect—just a short walk from some tourist spots and train stations, which made sightseeing so convenient. They partner with a travel agency that arranged a day tour to Hua Shan for us. Highly recommend to use their tour (can contact agent 赵女士 from 中超旅行社) to Hua Shan, as ticket booking can be challenging for foreigners. The rooms were clean, comfortable, and well-appointed, but what really made my experience exceptional was the staff. From check-in to check-out, everyone went above and beyond to make sure I had everything I needed. The front desk team was incredibly helpful in providing directions and local recommendations, and one of the staff, 张彤 even assisted with my train ticket booking last minute. Housekeeping was prompt and attentive.