Ulasan Empark Grand Hotel

We had a pleasant experience. Check-in was fast and professional, staff spoke English well and we enjoyed our stay in the hotel. All we’d need would be a bigger bathtub.

It is a bit disappointing to choose this hotel for my trip. The staff in front desk didn’t provide good customer services. No welcome no smile from them while checking in. I think the hotel management should provide more training for them. Some of the area in the toilet is a bit old.

The main disappointment of this hotel was in inability of the staff at the reception desk speak English. If you come to the hotel after 9PM it’s better for you to think what will you eat, because there is no any restaurant in the hotel or any reliable food courts/cafes where you can enjoy your late dinner.

The room was fine. The location is however about 10 minutes by car from the more central part of the city therefore you won't find anything interesting to do or eat closeby especially at nights.

Kind staff and super clean rooms.

Good location

小北幫忙準備的房間很暖心，一進門就看到了石頭餅、水果和酸奶，飛機晚點十一點才到酒店，心裏特別温暖。 前台夥伴幫忙升級了套房，驚喜。入住體驗感拉滿，房間很安靜，寬敞舒適，五星好評。 房間整理很及時，需要什麼物品打電話聯繫後很快就可以送來。保潔阿姨的警惕性也非常高，如果整理期間進入房間需要出示房卡刷卡確認，安全性很好。 酒店周邊不堵車，旅行很方便，點贊：）

孩子高考，學校在附近，安排的房間很好，既舒適又安靜，大廳還有各種提示客人保持安靜的標語，房間每天都有水果牛奶，還貼心準備了金榜題名的襪子和手環、胸針，包括大堂經理寫的祝福語，滿滿的細節，真心感謝！

非常感謝賓客關係主任小東的專業且熱情的服務，有求必應，對於房間衞生和其他方面都安排的十分滿意，因為小東的暖心服務和酒店硬軟件的細化服務讓本次西安行充滿驚喜和感動，祝貴店生意興隆，越來越好！

酒店第n+2次入住，服務很專業，熱情，整體安靜，前台員工都很敬業，尤其記得有個樑潔（好像是這個名字）女士，給予幫助，非常感謝。大堂吧咖啡很便宜，美式咖啡才28.x元，緊急打印文件，也得到幾位員工協助，下次還會考慮入住金源

推薦入住❤️性價比高，情緒價值高 設施：設施有些老化，衞生間裏木製材料都已經比較殘缺。空調不開的話，房間有氣味，開了就還好。 服務：很滿意.check in的時候給升了房間；有小童登記，還有小童歡迎水果和小玩具、小童拖鞋、小童牙刷；客房服務也特別好，打掃很乾凈，還很周到熱情。 地點：周圍的居民區讓人有熟悉感，吃點當地特色也很方便。出行打的比較便宜，是否靠近地鐵也就不要緊啦！

酒店環境好，早餐品種豐富種類多，西安特色小吃也很美味，口感極佳。環境也很舒適，服務員小田熱情，耐心介紹周邊環境和景區路線，性價比高，強烈推薦這家酒店。

小東做的真的很暖人心，房間設施都很滿意，細節做的很到位，房間也很乾凈，工作人員也很熱情，整個環境很温馨，會推薦身邊的朋友去，點贊👍

環境很舒適，早餐是自助式品種豐富多樣，很多西安當地特色小吃，服務員小田貼心，趕上端午節，嘗試了西安甜粽，很好吃[強][強][強]