Ulasan Xiamen Yihe Hotel (Xiamen Zhongshan Road Pedestrian Street Zhenhai Road Subway Station)

Jawapan daripada Pihak Penginapan: Dear guest, hello! Thank you for your trust in Xiamen Yihe Hotel! Thank you for your generous praise and strong recommendation! It's truly hard to leave Yihe. Yihe is your most beautiful and warmest home in Xiamen. Remember to come back often when you have time!

Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for your trust in Ehe Hotel Xiamen! We are also very grateful for your kind words and strong recommendation! It's truly a place you'll love to stay at Ehe; it's the most beautiful and warmest home you'll find in Xiamen. Please remember to come back and visit often!

Jawapan daripada Pihak Penginapan: 尊敬的賓客：您好！感謝您對廈門伊禾酒店的信賴！更感謝您的不吝誇獎與強烈推薦！真是愛在伊禾難以離開，伊禾是您在廈門地方最美、最温暖的家，您也記得有時間常回來看看喲！

Jawapan daripada Pihak Penginapan: 尊敬的客人，看到您説 “酒店距離鎮海路地鐵站步行約 15 分鐘”“房間乾淨寬敞”，我們特別欣慰 —— 這兩個點正是很多旅人看重的 “出行便利” 和 “居住舒適”，能讓您感受到這份踏實，我們的用心就沒白費；而您客觀提到 “有點舊但還可以”，也讓我們清楚知道需要優化的方向，這份真實反饋對我們來説特別珍貴！

Jawapan daripada Pihak Penginapan: 尊敬的客人，看到您清晰記下 “距離正海地鐵站步行 15-20 分鐘”“周邊有很多餐飲和商店”，還提到 “房間乾淨、位於三樓”，我們特別開心 —— 您把入住時的實用細節都記在心裏，説明這些 “便利” 和 “安心” 的體驗，真的幫到了您的旅途；而 “房間乾淨” 更是對我們基礎服務的肯定，這份細緻的反饋讓我們特別踏實！

Jawapan daripada Pihak Penginapan: 尊敬的客人，非常感謝您的暖心評價！得知工作人員的友好服務、乾淨舒適的房間以及優越的地理位置（靠近中山路步行街）都讓您感到滿意，我們倍感榮幸！細節亮點：友好服務：工作人員始終以 “賓客至上” 為原則，您的認可就是對他們最大的鼓勵，我們會繼續傳遞這份温暖與熱忱。潔凈舒適：客房團隊用心維護每一處細節，力求以乾淨整潔的環境為您打造旅居 “安心之所”。位置便捷：緊鄰中山路步行街，無論是品嚐美食還是遊覽景點都能輕鬆抵達，希望能為您的行程增添便利。您的滿意是我們持續進步的動力，未來我們會繼續在服務與品質上精益求精，期待您再次光臨，讓我們為您的每一次停留續寫美好！祝您生活順遂，常伴愉悦～

Jawapan daripada Pihak Penginapan: Dear guest: Hello! Thank you for your trust in Xiamen Yihe Hotel! Thank you for your compliments and strong recommendations! It is really hard to leave Yihe. Yihe is your most beautiful and warmest home in Xiamen. Remember to come back often when you have time!

Jawapan daripada Pihak Penginapan: 尊敬的客人，非常感謝您對我們酒店前台工作人員友好態度以及便利位置的認可，很高興我們在這些方面能讓您滿意。同時，對於周圍其他酒店給您帶來的噪音困擾，我們深感抱歉。我們會重視這個問題，一方面會嘗試與周邊酒店溝通協調，另一方面也會考慮採取一些隔音措施來改善房間的隔音效果，比如檢查門窗密封性等，努力為您營造一個更安靜的住宿環境。再次感謝您的反饋，希望您之後若有機會再次入住時，能有更舒適的體驗，祝您生活愉快，一切順心！

Jawapan daripada Pihak Penginapan: 尊敬的客人，看到您客觀評價 “價格合理”，我們很欣慰這份性價比能被您認可；但一看到 “地毯有點臟”“清潔度還行，有更好選擇”，又立刻感到愧疚 —— 清潔本是酒店的基礎底線，卻因為地毯這個細節沒做好，讓您覺得 “不夠好”，甚至覺得有其他更優選擇，是我們的疏忽，真的非常抱歉！

Jawapan daripada Pihak Penginapan: Dear guests, we would like to express our sincere gratitude for your choice to stay at Xiamen Yihe Hotel. The hotel is located on Zhongshan Road, the most prosperous and lively commercial street in Xiamen. It is very convenient for eating and shopping. Whether you go to the well-known Gulangyu Island, the most beautiful campus Xiamen University, the tourist attractions Wanshi Botanical Garden, Hulishan Fort, Baicheng Beach, Zengcuo'an, etc., it is not only close but also convenient for travel. We also hope that tourists can enjoy the convenience brought by the special geographical location. In fact, the first time you travel to a strange place, you will be unfamiliar with the geographical location. Your understanding is also a support for our work. We sincerely look forward to your next visit!

Jawapan daripada Pihak Penginapan: 親愛的客人，非常感謝您對我們酒店優越地理位置的認可！能緊鄰中山步行街，讓您輕鬆品嚐到眾多美食，我們也感到十分開心。一直以來，我們都希望為客人提供一個出行便捷、充滿生活樂趣的住宿環境，很高興在這方面能滿足您的需求。您的滿意就是對我們最大的鼓勵，我們會繼續努力，提升服務質量，完善各項設施。期待您再次光臨，繼續探索周邊的美食，享受美好的時光，願您生活愉快，美食常伴！

Jawapan daripada Pihak Penginapan: Dear Guest, we are deeply shocked and ashamed to receive your feedback. The hotel will never tolerate such a serious violation as employees using guests' phones to obtain positive reviews without authorization. We will thoroughly investigate this matter and severely punish the employee involved. We sincerely apologize for the room facilities malfunctions that were not repaired promptly, as well as the dim lighting and outdated facilities. This seriously violates our commitment to providing guests with a quality stay. We have already arranged for a maintenance team to thoroughly inspect the telephone, Wi-Fi, and television, and will also develop a regular inspection plan to ensure the proper functioning of facilities and equipment. At the same time, we are also preparing for facility upgrades and renovations to improve the accommodation environment. We understand that this mistake caused you a very poor experience, and we hope you can give us a chance to make amends and experience our changes and improvements on your next stay.

Jawapan daripada Pihak Penginapan: Dear guest, first of all, thank you for choosing our hotel and sharing such a detailed evaluation. We are very pleased that we can provide you with a spacious room and our front desk colleagues will promptly change you to a quiet room, allowing you to travel conveniently and enjoy delicious food as you like. We are deeply sorry for the negligence in cleaning. It is really wrong that the bottom of the bed is not cleaned properly, which reflects the loopholes in our work process. We have severely criticized the relevant cleaning staff and comprehensively strengthened training and supervision to ensure that every corner is spotless. Although we are small in scale, we have been working hard to make up for our shortcomings with high-quality services. We look forward to your visit again to witness our significant improvement in cleanliness and bring you a near-perfect accommodation experience. Thank you again for your support and tolerance. I wish you all the best and a happy life!