Hotel Mesra Haiwan Peliharaan di York

Basic but comfortable stay. The room and toilet were clean. The location was great to explore york and nearby spark box (eatery) & convenience store

Great reception staff. The room was advertised as a ‘cosy double’ but it was a huge bed, huge room and small bathroom. The breakfast had an excellent selection which you could help yourself to. The one downside was that the walls were quite thin so you could hear people in the next room or talking while passing along the corridor.

The hotel is beautiful 😍! The room was clean and well prepared with coffee capsules. However, breakfast time is not well managed in terms of seating guests and efficiently serving them.

非常乾淨，非常滿意。價優還包早餐

Stayed here for 1 night to watch a show at the Barbican, the hotel overall is great showing some signs of wear and tear but you can see this is being worked on. All main communal area looked great and well presented. We stayed in a basic double but there was more than adequate room for our stay and the cleanliness in the room was great. Bathroom again was small but very clean and usable with an amazing rain shower. Reception staff, housekeepers and Measure facilities staff were all very pleasant and wanting to give a good experience. The only area that I believe needs improvement sooner rather than later is the stair carpet from the car park into reception which doe not give the best impression of what you are going to find inside as it appears very dirty and worn. Would highly recommend, once past reception steps you will find the Milner Hotel fantastic

Lovely helpful staff on reception. Comfortable room. I would stay again.

Nice staff. We asked for early check-in so the staff tried to find the rooms for us. Fortunately, there was the available rooms so we could have early check-in to keep our luggage before going out.

We had a comfortable stay with a spacious room and great amenities. However, there was a party in the lobby during our stay that made the area quite crowded and noisy. Despite that, we still had a good experience overall and would recommend it for families.

雖然是非常古老的房子的感覺 但是維護的一流！房子太漂亮了 ！ 所有傢俱衞生間軟件硬件都是很有水準的 毛巾都超級柔軟好喜歡 應該有重新翻修過 （住之前很怕老房子衞生不好或昏暗的問題，在這裏完全沒有） 早餐的水準也很好 服務人員都很nice

The staff are nice and friendly. There is car park at the back of the hotel. It was a nice and convenient location. We stay on the ground floor, only a few steps up, from the reception. It was very great, we don’t need prepare the sofa bed, they had done before our arrival. Only the cleanliness is a bit not up to standard. There is nail polish left on the desk and plastic clip on the floor. It is nice to provide tooth brushes and razors. However, no slippers can be provided, which is the only thing we had forgotten. The body and hand wash are locked, it was empty in the shower, we needed to call for refill. If we can move the one from the basin, then we don’t need to bother the staff. The worst is no sound proof at all. You can hear someone outside in the corridor and even next door. We can hear next door’s conversation clearly.