Hinata-an

The check in process was "smart check-in", where guests receive the passcode to the room via email. Unfortunately, I didn't receive any email (not in junk/spam either), and was stuck outside the room, trying to call a call center that had already closed for the day. There was also no reply to the email I had sent via the Trip app. In the end, I had to ask the guest staying in another room for the phone number of the person directly in-charge of the facility, so that I could call them to get the password and check-in code. The facility exceeded my expectations, but the check-in process due to the missing email was too stressful and unpleasant. I may use the facility again, but I will book it through another app to prevent such problems again.

入住時出現了些小問題，因為未有收到酒店的電郵，需要透過trip.com客服聯絡酒店拿取開門密碼。從金鱗湖步行到酒店需要3-4分鐘位置相當滿意。酒店內裝修不錯，戶外溫泉更是一絕，推薦大家。

客服本來說當天下午2-3點的時候，房東會寄密碼給我，結果房東沒寄，我打電話問才寄給我，結果密碼還是錯的！！害我打國際電話給房東再詢問一次密碼 如果不會英文或日文的人就糟了😅

整體來說，cl值高，但處在位置不太好找，且停車要花點時間才能停好。

找了很久，位置不好找。房間大，乾淨😀

開車去的話 技術要很好 其餘沒啥問題

예약이 매끄럽지 않아서 좀 힘들었다. 현지 매니저랑 소통이 잘 안됬던것 같다. 가까운 곳에 킨린호수가 있고 대중 온천이 있어서 좋았다. 혼탕이라 꺼려질수 있겠지만 막상 가보면 재미있고 좋다. 좀 부끄럽긴 한데 그냥 그려려니함 ㅋㅋㅋ 욕실에 딸린 온천도 좋다. 밤하늘이 잘보인다.

방이 넓고 조용하고 깨끗합니다. 1살 아기와 함께 머물렀습니다. 개인온천이라 좋았으나 사이즈가 좀 작습니다. 그래도 만족합니다.

Outside spring is good