Hotel Zagreb dengan Sarapan

침구가 정말 푹신하고 편합니다. 룸 컨디션도 너무 좋고, 위치도 좋습니다! 바로 앞 도미노피자 정말 맛있어요 :) 그리고 수영장과 사우나가 최고입니다! 사우나 너무 좋았어요! 수영장은 물이 조금 탁하고 실내에 있어 어두운 분위기가 있으나, 크고 좋았습니다! 또 방문하고 싶어요 :D

Amazing well-located hotel that exudes the old world charm. Fascinating story about how it started (It was built for passengers of the Orient Express in 1925), Well appointed room with good facilities and a nice selection of TV channels globally. It features several fine-dining restaurant and bistro. One day we had breakfast at Le Bistro before leaving for the airport. It took one of the dishes a bit longer to come in and unexpectedly the restaurant waived the bill for us. It’s a very thoughtful gesture.

Ich kenne das Hotel schon seit vielen, vielen Jahren, seit sicherlich 2005 und habe dort sicherlich schon einige Dutzend Mal genächtigt. Zuletzt vor etwa 2 Jahren. Aber so abgewohnt wie das Hotel heute ist, verdientes nicht mehr den Namen WestIn, denn es entspricht nicht dem hohen Niveau, welches mit dem Namen Marriott verbunden ist. Als sogenannter ”Prefered Guest” wird mir nicht, so wie üblich beim Einchecken die Creditkarten Sicherheit abverlangt, nein, es wurde der Sicherstellunsgbetrag gleich in voller Höhe abgebucht. Beim Check-out wurde der gesamte Rechnungsbetrag nochmals in kompletter Höhe abgebucht. Erst nach vehementer Reklamation wurde mir der Sicherstellungsbetrag wieder gutgeschrieben. So ein (schlechtes) Service habe ich noch in keinem Hotel erlebt und schon gar nicht bei Starwoods- Marriott, wo ich bereits mehr als 200 Buchungen hatte. Das Zimmer und insbesondere das Badezimmer mehr als abgewohnt. Allein die Kleiderbügel würden in einem 3* Hotel bereits im Abfall landen. Auch mit der Sicherheit nimmt man es in diesem Haus nicht sehr ernst. Der Aufzug kann von Jedermann benutz werden. Es wird keine Zimmerkarte abverlangt. Somit kann jeder von der öffentlichen Garage bis zu jedem einzelnem Stockwerk ungesehen die Etagen aufsuchen und hat freien Zugang zu allen Zimmen. Meim Wunsch, ein Zimmer mit Blick auf Altstadt wurde auch nicht entsprochen. Somit ist für mich alles klar. Ich werde nie mehr im Westin Zagreb nächtigen. Sicherheit Null und abgewohnt mit Investment Stau.

Hotel is ok, reception staff is teribble, every day we had some problems with receptions. Non cleaning our room, not making good reservation, trying to charge additional cost for brekfast, even if we booked staying with breakfast... Deifnitly not good service for Hilton hotels...

I love this hotel, it exceeded all my expectations facility and service wise, breakfast was excellent. However, it's a little distance from the city center, about 15-20 minutes' walk to the main square, nearby there's very little selection restaurant wise. But that did not bother us, comparing to Dalmatia coast, there's isn't much to see or do in Zagreb anyway.

Отель типичный старый советский партийный отель с красными коврами, массивной коричневой мебелью, комнаты небольшие, завтрак скучноват

I stayed here for one night with my 8yo. We needed to wait at the reception for the staff to show up from the back. At 6pm!?!? Why!?!? Our room was very good,clean, spacious, quiet and twin beds like I asked. Complimentary water bottle is a nice touch. We went for dinner before heading out, empty restaurant,quick service, ordered aperol spritz and was told they ran out!?!?!? 10th August at 6:50pm they don’t have it!?!? No effort was made to accommodate me at all. Three waiters were walking around, leaning and chatting to each other as nothing to do, but none thought of solving the missing drink for the guest!?!?. When I wanted to pay with my non touch card, both pos machines declined as they didn’t have an insert option on them, I paid cash. On our way out that night I wanted to check with the receptionist how late the bar will be open, but again they were nowhere to be found. All’s in all staff is completely uninterested in guests and making their stay more enjoyable, very disappointed.

This place appears to be a bit of a somewhat well- worn kitschy relic of the Soviet era-not a negative at all. The lobby has a bunch of intriguing items that one would never see in the West. Room/bathroom were quite spacious & spartan-no issues. Only thing needed to be a 5 star review is just a basic mini-fridge as while this is close to the main bus station, it is pretty far from everything else including restaurants & grocery stores so one needs to stock up on beverages, etc. when one is not out and about. Overall, good deal for a budget hotel particularly for solo travelers like myself.

La struttura ha una posizione eccellente e si presenta molto elegante sia dall’esterno che all’interno della “corte”. Gli spazi esterni sono davvero carini, peccato solo non essere riusciti a sfruttarli per via del tempo. Gli interni sono decorati discretamente, magari un tocco di fantasia in più - in corridoio appesi solo innumerevoli specchi - e la stanza un po’ old style ma ugualmente piacevole. Ottima la pulizia, negli spazi comuni e in stanza. Bell’asset il parcheggio, anche se a qualche minuto di distanza a piedi. Una nota dolente la colazione: scarsa scelta, qualità discutibile. Se ci fossero più proposte dolci e salate e anche più “home-made” l’esperienza sarebbe davvero eccellente. Infine la stanza ha dimensioni un po’ piccole, per cui in due non riuscivamo ad aprire due valigie.

A highly recommended hotel, first of all the receptionists are excellent, they give amazing service and with a smile, clean, spacious and well-equipped rooms, a very good breakfast. The location is indeed not in the city center, but there is public transportation of all kinds nearby, we traveled with Uber and we had fun. In conclusion, I highly recommend