Hotel Lebzelter

Great hotel in the center close to the Postplaz bus stop. Very friendly hotel, with comfortable and very clean rooms. The food was very good, and we enjoyed selections at breakfast and evening meals with the correct portion sizes. Homemade soups and the salad buffet at dinner are delicious. Very friendly staff and highly recommended hotel.

We stayed here between the 28th December and the 4th January, half board. The hotel is very clean and the food is excellent. However, the choice is limited to 3 menu options each day. Usually an Austrian dish, an ‘international’ dish, and a vegetarian option. On one of the days, my daughters did not like any of the options, and so the chef prepared a simple pasta dish for their evening meal. It was delicious and obviously not from a jar! The deserts are simple but delicious, with ‘unlimited’ ice cream and cake. Also, many thanks to the waiting staff, particularly Boris who looked after our table wonderfully during our stay. Unfortunately, tap water with the evening meal is charged at 3 Euros. That is for each jug of water too! Although this is standard in Austria, I think charging per jug is taking it too far. The rooms are simple, clean, and very comfortable. We were on the third floor 309/310. The heating is often set too warm at night, but the radiators can easily be adjusted to suit. A good amount of storage space for clothes and ski-wear. The bathrooms are small and basic. One of the main reasons for knocking a point off the score in this review would be the shower. Trying to control and set the water temperature was impossible. Left running, it would fluctuate between freezing and boiling within seconds without adjusting the shower temperature at all. We did mention this to the hotel manager. She is aware of it and has had plumbers look at it, but it is still a big problem. Another point to note is that one of the main advertised features of the hotel, the basement bar, is closed. We did ask, and apparently the person who ran the bar had left, and there were no plans to open the bar this season. It’s a shame, because it was one of the main features that attracted us to book this hotel. Hopefully the bar will be open again next winter. It should be noted that the hotel does have a small bar at the front at street level. This bar is very nice, but small and fills up quickly in the evening. It would be nice if the hotel provided tea/coffee and cake on return after a day on the slopes. This is often provided by hotels in ski resorts, and such a simple gesture would make a big difference. Surprisingly, Hotel Lebzelter don’t do this. Hopefully, they will start to do this for its customers, it would make a big difference. The location of the hotel is very good, situated nicely near the centre of town, and close to the bus ‘station’ if you wish to travel to Kaprun or Saalbach to ski, or the 71 bus to the main Zell am See lifts. Also, not far from the City Central gondola lift. We do plan to return to the hotel, and a few small changes to the hotel would improve it so much and give it full marks.

Just returned from the Lebzelter Hotel in Zell am See, and it was truly a magical experience! The staff go out of their way to assist, and to make you feel very much at home in this excellent family run hotel. The food and service was outstanding, the rooms are very comfortable, and the views over the lake and across the mountains were just spectacular. We stayed a week, but would have loved to have extended the visit. We will certainly return and tell everyone about this very special place in Austria. Thank you to all the fantastic staff for making it such a wonderful holiday!