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Terokai Ulasan Tetamu Hotel di Zermatt

Matterhorn Lodge Boutique Hotel & Apartments
4.6/544 Ulasan
The Matterhornlodge is located about a 5-10 min walk from the Zermatt station. We arrived at about 1pm and were informed that check-in was only at 2pm so we went for lunch and returned at around 2.30pm. We were greeted by Ruth, the proprietress of the hotel, who gave us a comprehensive briefing of the house rules and policies. Ruth was very warm, friendly, and charming; she was very guest-focused and was happy to find out more about where we were from and what we planned to do. Ruth even gave us recommendations for Bern when we told her we were going there next. Although the hotel is stated to be 4 stars, we were very impressed by the room and the amenities. The bathroom came with a bidet and the toiletries provided were of good quality. The room was also very spacious with enough room to open up 2 luggage bags. The towels and robes were thick, warm, and fluffy. The breakfast provided in the morning was also quite good with a decent selection of breads, cold cuts, cheese, and eggs. At checkout, Ruth also gave us a complimentary ride to the train station in her electric vehicle. All in all, we had a very enjoyable stay at the Matterhornlodge and we were very impressed by Ruth’s hospitality.
Resort la Ginabelle
4.6/545 Ulasan
Excellent hotel - lovely room in the newer section, charming older reception area, amazing breakfast, good bedding and soaps, am sure the spa was lovely but we didn’t have time to use it. Staff efficient and pleasant. Really would recommend.
Hotel Bellerive
4.8/546 Ulasan
What a wonderful place to stay! It’s my honeymoon trip and it’s the last stop in Switzerland, and when the hotel noticed that it’s our honeymoon trip and it temporarily prepared the special room for us! It’s an amazing experience over there! Thank you a lot!
Alpenlodge
4.7/521 Ulasan
Alpenlodge is a nice little hotel in a wonderful quiet location. Inside the lodge, it's very clean and well equipped with elevator to reach guest rooms. Walking to center of Zermatt town only takes minutes. Staffs are very kind and help to arrange transportation to/from the town as needed and with a huge discount. We could feel the staff's kindness way before our arriving. Questions answered with no delay. From the unit we stayed, I believe most of the units in Alpenlodge, overlook Zermatt town with Matterhorn in the center background. Bathroom is nice and clean with heated floor. Breakfast is decent with many different choices. We definitely recommend this place to stay when visiting Zermatt.
Appartements Zermatt Paradies
4.4/53 Ulasan
We stayed from Dec 27 - Jan 2. We had a family group of 21 people and 5 rooms that accommodated anywhere from 2 to 6 people. The location, the facilities and the host were all outstanding. We walked each morning to the gondola / cable car station, which is only 5 minutes walk. After great days of skiing, the rooms were perfect for relaxing and cooking dinner on the nights we ate in. Two nights we used the common dining area near the front desk for dinner and it seated all 21 of us very comfortably. The ski room on the ground floor is easy to use and we LOVE the boot warmers :-). Johanas, the host, has perfect english and he was super accommodating and helpful. We had no significant problems, and Johanas addressed any small concerns quickly and thoroughly. He also gave great local advice. In addition to this big family trip, my wife and I stayed at Paradies for a long weekend last fall and that trip was equally wonderful. We had a view of the Matterhorn and a patio that allowed us to sit outside at the end of a day hiking and enjoy a relaxing and romantic time together. We will for sure be back to stay at Paradies for future trips to Zermatt!
Grand Hotel Zermatterhof
4.6/546 Ulasan
I was charged for an additional 288 Swiss FR for “additional guest”. when I checked out. only because I did not put My Son’s name when I did the booking, but I booked a twin room and my son naturally stay with me. not to mention he’s my 13 year old son. they can charge me for additional breakfast. That’s totally OK. but additional person for twin room?really? And Main thing I was not told I will be charged when I checked in. That is not fair I will reflect this to Swiss tourism office. Btw. The staff are 100% good. Very friendly but I am sickened by the strange policy.

Soalan Lazim

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