Zhiting Hotel (Zhengzhou Railway Station Erqi Square) Guest Reviews
4.5/5
Good
2501 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(2501)
Positive reviews(2464)
Reviews with photos/video(1141)
Convenient location(496)
Easy to get around(473)
Classy environment(397)
Close to train station(354)
Friendly front desk staff(162)
Delicious breakfast(100)
Perfect for business trips(74)
Negative reviews(37)
Weng Kit
Japanese-Style Room
Stayed in Dec 2024
Family
37 review
5.0/5
Outstanding
Posted on Jan 16, 2025
It is nearby to East side of train station. Nearby is the famous shopping district Erqi Square. Room is clean and comfy and there is a lot of foods nearby. Good choice if u are taking train as just walking distance to train station.
Response from Property: 【機器人送餐】【緊鄰火車站東廣場】尊敬的賓客您好:感謝您下榻智廷酒店火車站店,很高興看到您對酒店的好評!酒店毗鄰二七廣場、萬象城、大上海城等購物中心,吃喝玩樂影院,一應俱全。我們會為來自大家每一次的認可而歡呼雀躍,比接到訂單更開心。酒店大廳設有“九號機器人”為您更及時、安全的為您送物/外賣。感謝您的信任,我們會更加努力,期待能帶給您更好的住宿體驗!希望您見證我們的成長,我們陪伴您的旅途~等候再相見~祝您的家人健康快樂!
Malaysian Friend
Special Offer Room (Smart Guest Control + Latex Mattress)
Stayed in Apr 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on May 27, 2024
Just 100 meters away from the train station and 200 meters from the bus station. Very easy to move around. The hotel is clean and the room is comfortable. With AI toilet bowl and minor AI control from xiao du xiao du. I stayed there for 2 nights. Value for money
Response from Property: [Whole house smart guest control] [Xiaodu calls the front desk] Dear guests, thank you for your review! The hotel is only 100 meters away from the railway station and 200 meters away from the bus station. The hotel is adjacent to shopping malls such as Erqi Square, MixC, and Shanghai City, with everything from food, drink, entertainment, and cinemas. We will cheer for every recognition from everyone, which is happier than receiving an order.
Xiana
Guestroom - With View (Double Bed)
Stayed in Oct 2024
Couples
6 review
4.7/5
Amazing
Posted on Nov 19, 2024
Right next to the train station, very convenient. A bit further from the metro station. Spacious room, soft bed, clean. The staff let us store our luggage in the hotel after check-out. Free use of washing machine, dryer and detergent. Nice breakfast, vegetarian options available.
Response from Property: Dear guests,Hello!Thank you very much for choosing our hotel and giving such a detailed review, your recognition means a lot to us.The hotel is close to the train station, which is indeed a great convenience for guests, and I am glad that this can make you satisfied. Although it is a little far from the subway station, we will continue to pay attention to the construction of surrounding transportation facilities and try our best to provide guests with more comprehensive travel guidance.Spacious rooms and soft and clean beds are the basis for a comfortable resting environment for you, and we are very happy to see that you are comfortable here. After checking out, we will provide you with luggage storage service, which is also hoping to make your journey more convenient. Complimentary washing machines, dryers and detergents are all part of our intimate service set up from the actual needs of our guests, aiming to make your travel life easier.The rich and vegetarian breakfast is also a reflection of our careful preparation to meet the needs of different tastes.We will continue to work hard to improve the service, and constantly improve the quality, looking forward to your visit again to bring you more beautiful experience. Thank you again!
tehjulie
Elegant Room (2 Beds)
Stayed in Mar 2024
Travel with friends
21 review
4.7/5
Amazing
Posted on Apr 19, 2024
Very pleasant stay. Place is clean, modern, sleek, good feel daily . Bed is very comfy, bedsheets wonderful 👍. Hotel is on left hand side of ZC railway station. To high speed station is about 300meters away.highly recommended 🌺 wish hotel provided daily excursions to Guoliang Village or YunTai Shan , 2 excellent scenic spots..
Response from Property: 【 Robot Meal Delivery 】 【 Adjacent to the East Square of the Railway Station 】 Dear guest, thank you for staying at the Zhiting Hotel Railway Station. It's nice to see your positive feedback on the hotel! The hotel is adjacent to shopping centers such as Erqi Square, Wanxiang City, and Greater Shanghai City, with a complete range of dining, entertainment, and cinemas. We will cheer for every recognition from everyone, and be happier than receiving orders. The hotel lobby is equipped with "Robot No. 9" to provide you with timely and safe delivery/takeout. Thank you for your trust. We will work even harder and look forward to providing you with a better accommodation experience! Hope you witness our growth, we accompany you on your journey~Waiting to see you again~Wishing your family health and happiness!
SHANMUKHADAS
Family Friendly Room - with View
Stayed in Apr 2024
Business travelers
13 review
4.0/5
Very Good
Posted on May 18, 2024
very good location,very good hotel staffs
6/8
Response from Property: [Whole-house smart guest control] [Xiaodu calls the front desk] Thank you very much for your appreciation of our hotel location and staff! We will continue to work hard to maintain and improve our service quality so that every guest can have a comfortable and pleasant experience here. We look forward to your visit again and we will serve you wholeheartedly!
Tze Ping Lim
Japanese-Style Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Superb value for money and located right next to the train station. Decent Chinese style spread for breakfast and complimentary snacks in room. Room is compact but modern and tidy. Service was alsp superb, they rang me to let me know I left some earphones behind and helped to post them to my next hotel.
Response from Property: 【 Whole house intelligent customer control 】 【 Xiaodu call front desk 】 Dear customer, hello! Your positive feedback is like a spring that nourishes our hearts. Sincerely thank you for your love of the hotel! The hotel is located on the east square of the train station, with complete commercial and transportation facilities in the surrounding area. The rooms are equipped with latex mattresses, electric curtains, and smart windows, which can bring you a unique experience. We will also constantly improve ourselves, perfect ourselves, carefully control quality and details, and provide attentive service. Looking forward to your visit again, hoping to bring you a new experience. Wishing you a happy life and a happy day!
Gavin Travis
Japanese-Style Room
Stayed in Mar 2024
Solo travelers
77 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The room is excellent, the interior is sophisticated and very clean. There is a construction in front of the building but it's not noisy and it's still easy to find. Overall, it was a great stay
Response from Property: 【 Whole house intelligent customer control 】 【 Xiaodu call front desk 】 Dear customer, hello! Your positive feedback is like a spring that nourishes our hearts. Sincerely thank you for your love of the hotel! The hotel is located on the east square of the train station, with complete commercial and transportation facilities in the surrounding area. The rooms are equipped with latex mattresses, electric curtains, and smart windows, which can bring you a unique experience. We will also constantly improve ourselves, perfect ourselves, carefully control quality and details, and provide attentive service. Looking forward to your visit again, hoping to bring you a new experience. Wishing you a happy life and a happy day!
Vikas Kumar
Japanese-Style Room
Stayed in Feb 2024
Business travelers
368 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Very Nice Hotel, budget hotel with 24 hours Front desk Service, Most recommend
All meat and Clean and Breakfast delicious
Foreigners are allowed in this Hotel.
All Satisfactory
Response from Property: Dear guest, thank you for staying at the Zhiting Hotel Railway Station. It's great to see your positive feedback on the hotel! The hotel is adjacent to shopping centers such as Erqi Square, Wanxiang City, and Greater Shanghai City, with a complete range of dining, entertainment, and cinemas. We will cheer for every recognition from everyone, and be happier than receiving orders. The hotel lobby is equipped with "Robot No. 9" to provide you with timely and safe delivery/takeout. Thank you for your trust. We will work even harder and look forward to providing you with a better accommodation experience! Hope you witness our growth, we accompany you on your journey~Waiting to see you again~Wishing your family health and happiness!
Guest User
Elegant Room (Double Bed)
Stayed in Mar 2024
Couples
2 review
2.2/5
Posted on Apr 25, 2024
Cleanliness is still a far awy from standard. Toilet sink is not clean.Bedroom
Response from Property: Dear guest, hello!We sincerely apologize for the issues you encountered regarding cleanliness. We will address these concerns immediately and strive to improve our standards. Thank you for bringing this to our attention.
Guest User
Elegant Room (2 Beds)
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 22, 2024
Staff were very helpful and friendly.
Response from Property: Thank you for your kind words! We are delighted to hear that our staff made your stay pleasant. We'll keep up the good work and look forward to serving you again.
Guest User
Japanese-Style Room
Stayed in Feb 2024
Solo travelers
5 review
4.7/5
Amazing
Posted on Apr 1, 2024
Location very convenient.
Response from Property: 【機器人送餐】【緊鄰火車站東廣場】尊敬的賓客您好:感謝您下榻智廷酒店火車站店,很高興看到您對酒店的好評!酒店毗鄰二七廣場、萬象城、大上海城等購物中心,吃喝玩樂影院,一應俱全。我們會為來自大家每一次的認可而歡呼雀躍,比接到訂單更開心。酒店大廳設有“九號機器人”為您更及時、安全的為您送物/外賣。感謝您的信任,我們會更加努力,期待能帶給您更好的住宿體驗!希望您見證我們的成長,我們陪伴您的旅途~等候再相見~祝您的家人健康快樂!
Guest User
Elegant Room (2 Beds)
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Mar 2, 2025
A very cost-effective hotel with new facilities and a good environment. The staff is very friendly and helpful, the room is cleaned very cleanly, the breakfast is a buffet with many varieties and good taste, and there are freshly made noodles and wontons. Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your high evaluation and recommendation of our hotel. We have always been committed to creating a high-quality experience for our guests at a high cost-effectiveness, striving for perfection in everything from facility updates and environment creation to service improvements, hygiene control and meal preparation. Your recommendation is the greatest encouragement to us. We will continue to strive forward and live up to your expectations.
This stay was great! The hotel is in an excellent location, with all kinds of food and attractions nearby, making travel extremely convenient. The front desk staff was warm and attentive, and check-in was quick. The room is warm and comfortable, the bed is soft and clean, and the toiletries are of high quality. The breakfast has a wide variety and tastes good. Next time I come here, I will definitely choose this one!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your high evaluation of our hotel. We are always committed to providing guests with high-quality, convenient and comfortable accommodation experience. From careful site selection, to optimizing the front desk service process, to creating warm rooms and preparing hearty breakfasts, every link embodies our professionalism and dedication. Your affirmation is our driving force. We look forward to your stay again. We will continue to improve our service quality and create a more perfect accommodation environment for you.
Ahaahawukala
Elegant Room (Double Bed)
Stayed in Jan 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 1, 2025
This stay was great! The hotel is in an excellent location, close to the subway station, making travel easy. The room is clean and cozy, the service staff is warm and thoughtful, considerate and heartwarming, must give a thumbs up!
Original TextTranslated by Google
Response from Property: [Robot food delivery] [Close to the East Square of the Railway Station] Dear guests, thank you very much for your high evaluation of your hotel stay experience. We have always been committed to providing guests with high-quality and convenient services, from carefully selecting a location close to the subway station, to creating a clean and warm room environment, to training service staff to serve every guest with a warm and thoughtful attitude. Every link embodies our professionalism and dedication. Your recognition means a lot to us. We look forward to your stay again. We will continue to improve our service quality and create a more perfect accommodation environment for you.
Guest User
Large Screen Audiovisual Double Bed Room (Smart + Extensive Video Library + Mini Fridge + Games + Reading Area)
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 1, 2025
The hotel environment is good. The attitude of the staff from the front desk to the room service is very good. The room is very clean, there is plenty of hot water, and the hotel robot delivers meals. I highly recommend everyone to stay here.
Original TextTranslated by Google
Response from Property: [Free welcome snacks upon check-in] [Buffet breakfast] Dear guests, thank you very much for your high recognition and recommendation of the hotel's environment, services and facilities. We are always committed to creating a high-quality, comfortable and convenient accommodation experience for our guests. From the careful creation of the environment, to the professional training of service staff, to the introduction of smart meal delivery services, we strive to do our best in every step. Your recommendation is the greatest encouragement to us. We hope that more customers will choose us. We will also continue to improve our service quality and live up to your expectations.