Ulasan Silver bay Exhibition Hotel Apartment

Jawapan daripada Pihak Penginapan: Dear guest, we sincerely apologize for the inconvenience you experienced during your stay.Regarding the leaking kitchen sink, we're glad our maintenance team was able to address the issue promptly after being notified. However, we're sorry about the problem with the liquid bath soap dispenser. Our housekeeping staff should have refilled it as requested, and we will look into this matter to ensure better communication and more efficient service in the future.The presence of a mild smoke smell in a non - smoking room is unacceptable. We will thoroughly investigate and take measures to eliminate such odors, including checking the ventilation system and ensuring that smoking policies are strictly enforced throughout the hotel. Thank you for bringing these issues to our attention, and we hope to have the opportunity to serve you better in the future.

Jawapan daripada Pihak Penginapan: 服務好能讓您感受到無微不至的關懷，衞生乾淨為您的健康和舒適提供保障，房間很大則給予您更寬敞的活動空間。這樣的酒店無疑會給您留下深刻的印象。我們希望酒店能繼續保持這些優點，不斷提升服務質量和衞生標準，為更多的客人創造美好的住宿體驗。期待您下次再來，繼續享受這優質的服務、乾淨的環境和寬敞的房間。

Jawapan daripada Pihak Penginapan: Dear guest,Thank you for sharing your detailed feedback with us. We are so glad to hear that you found the room nice, spacious, and the beds comfortable and clean.We apologize for the inconvenience caused by the remaining construction materials in some areas of the bathroom walls. Our housekeeping team will be more vigilant during their cleaning process to ensure that such details are not overlooked. We will also inform the relevant departments to double - check the completion status of the construction work to avoid similar situations in the future.We appreciate your positive comments on the amenities. Regarding your suggestion of providing a steamer or an iron, we have taken it into consideration. We understand that these items can be very useful for our guests, and we will look into the possibility of adding them to our list of available amenities.Thank you again for choosing our hotel and for your valuable suggestions. We hope to see you again in the future and provide you with an even better experience.

Jawapan daripada Pihak Penginapan: The proximity of the shopping mall is indeed a great advantage. It provides easy access to food and entertainment options, enhancing your stay. We are glad that you found this aspect convenient. We will continue to maintain the good relationship with the surrounding facilities to ensure that guests can enjoy a better experience. Looking forward to your next visit.

Jawapan daripada Pihak Penginapan: 您好，感謝您的點評！酒店提倡“用心服務”，我們正在用心發現可以給您提供服務的機會，給您提供更滿意、更舒適的休息環境！您的滿意就是我們的追求！期待您的再次光臨！

Jawapan daripada Pihak Penginapan: 您好，感謝您的點評！酒店提倡“用心服務”，我們正在用心發現可以給您提供服務的機會，給您提供更滿意、更舒適的休息環境！您的滿意就是我們的追求！期待您的再次光臨！

Jawapan daripada Pihak Penginapan: Just one simple word “Good” speaks volumes about your experience. It’s great that you had a positive stay. The hotel must have impressed you in many ways – perhaps with its service, facilities, cleanliness, or location. Hope it continues to maintain this high standard so that you can have another wonderful stay whenever you choose it again.

Jawapan daripada Pihak Penginapan: 【免費停車】尊敬的客人，非常感謝您在百忙之中抽出時間為我們留下如此詳細的評價。您的認可對我們而言是莫大的鼓舞，同時您的反饋為我們照亮了不斷完善與進步的道路。看到您對房間寬敞的空間、寬大的床鋪以及齊全的設施設備讚譽有加，我們由衷地感到欣慰。能夠為您打造出一個像家一般便利、温馨的居住環境，這一直是我們所努力追求的。周邊豐富的配套，便捷交通與商務休閑優勢，都能讓您的出行與生活需求得到全方位的滿足，這也是我們選址於此的重要考量。同時我們會反思改進，優化床墊選擇，雕琢服務細節。期待您再次光臨，屆時定以更優品質與服務彌補遺憾，讓您感受極致體驗。再次致謝！

Jawapan daripada Pihak Penginapan: 聽到您這麼滿意真的太好了！這家酒店一定在很多方面都表現出色，才讓您給出如此高的評價。希望酒店能繼續保持這樣的優質服務和良好環境，為更多的客人帶來美好的體驗。下次您有出行安排時，這裏肯定會再次成為您的首選!

Jawapan daripada Pihak Penginapan: 很高興酒店的地理位置能為您辦事帶來便利，周邊的生活設施也能滿足您的需求。期待您的再次入住，我們會繼續為您提供優質的服務和舒適的居住環境

Jawapan daripada Pihak Penginapan: 很感謝您詳細地分享對酒店的評價。房間大且吃飯方便，周邊有小吃店和華髮商都這些優點確實能為客人帶來很多便利。對於您提到的缺點，我們深表歉意。關於衞生問題，我們會加強清潔管理，確保房間各個角落都乾淨整潔，杜絕出現蜘蛛等情況。對於空調不能上下襬動的問題，我們會盡快安排維修人員檢查和調試，確保空調能正常調節風向，為客人提供舒適的温度環境。對於大清早被裝修聲吵醒的情況，我們會與相關部門溝通協調，嚴格控制裝修時間，避免再次影響客人的休息。我們非常重視您的反饋，會努力改進不足之處，希望在您下次入住時能給您帶來全新的、滿意的體驗。

Jawapan daripada Pihak Penginapan: 聽起來這家酒店真的非常棒！嶄新的環境、乾淨整潔的程度甚至超越了一些酒店，齊全的設施如洗衣機、冰箱還能烘乾，沒有異味，加上充足的免費停車位，樓下有美食，隔音好且夜晚安靜，周邊也沒有車輛噪音幹擾，這些優點為您的入住體驗增添了許多舒適和便利。希望您以後還有機會再次選擇這裏，繼續享受這樣美好的居住環境。

Jawapan daripada Pihak Penginapan: 很抱歉聽到您在酒店遇到了這些不太愉快的體驗。關於門鎖的問題，我們會重視並檢查是否存在安全隱患，考慮採取更安全可靠的門鎖方式。而對於前台工作人員的服務態度問題，我們會對其進行批評教育和培訓，提高服務意識和態度，確保每一位客人都能得到熱情周到的服務。我們非常感謝您的反饋，這將幫助我們不斷改進和提升酒店的服務質量。希望在未來您能再次給我們機會，讓我們為您提供更好的住宿體驗。