Arena Suites

老闆和藹，酒店總體不錯，舒適型，臨近海邊。

The apartment is in the best location in Zihuatanejo and the attention of the guard was excelent, the pool is clean and very confortable. There are good places to eat near by and the weather was beatiful. I will go back as soon as can. Be carfull with scorpions, we found one in a night.

Lovely, clean well apointed apartment. I was just above the beach bar, with no view, but the sou d of ocean waves, fantastic terrace and comfortable bed. It was lovely, quiet, clean, affordable and 100 feet from the ocean. Would book again with no hesitation. Maderas restaurant was fantastic with great servise

FANTASTIC!!! Everything about this property was spectacular. The location, the staff, the accommodations. We stayed on bungalow #2. We had an outside fully stocked kitchen, a dinning area and a huge sun porch . Mind you this is not a all- inclusive 5 start property. This is a more intimate establishment, but with that said, we we were treated like gold. The staff from check in to check out was attentive and friendly, helpful and patient. Ricardo is a fantastic host and the cleaning staff were amazing and made the little towel art on our bed every day. The restaurant stayed open for us because we were late getting in on a very long bus ride and we’re starving. our waiter Armando was great. We swam in the pool a lot and always was clean and refreshing. Again, forget about the views, they are amazing. couldn’t have had a better time!

We had a standard room and it was perfectly good as we wanted to spend time exploring the town and enjoying the beach. The room was ideal in that it was spacious, had its own bathroom and kitchen area. As we ate out all the time the kitchen was only used for breakfast. The bathroom had a powerful shower and loo whilst the wash basin was separate. The bed was very comfortable and there were spare pillows and blankets available. The air conditioning worked well and there was a ceiling fan. We had a short walk to the pool, down to the beach or the restaurant or up the stairs to the road. I would not recommend staying here if you find stairs a problem as there is no elevator. I did feel the reception desk should have had more information about the town but besides that they were very helpful; printing our boarding passes and organising laundry. My one complaint was that quite often the sunbeds were pre booked with a towel and then empty for much of the day. A delightful place to stay if you want a relaxing beach holiday.

I had a bad experience with this place that makes it impossible for me to recommend it to anyone. Due to COVID and other issues, I was forced to cancel a 10-day stay at this place. I was told my deposit would be refunded in 10 to 14 days. It's now been nearly two months and all I've gotten are apologies and excuses followed by silence. All I can assume is that they've decided to keep my money and renege on their promise of a refund. There are a lot of great places to stay in Zihuatanejo. I would put Arena Suites at the bottom of the list.