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Park Hyatt Zurich
4.6/550 Ulasan

Park Hyatt Zurich

Zurich|0.71km dari Brunnen
It seems clear to me that the quality of customer service in travel has greatly deteriorated in the last three years. I understand that service providers have trouble finding and retaining people and the ones they have often don’t seem to take pride in their work. Sadly, I’ve come to accept this as the “new normal.” Which is why our recent three-night stay at the Park Hyatt in Zurich was such a welcome surprise. Not only was our room clean and comfortable but the service we received, from start to finish, was efficient and personal. Just a few examples: We had a flight delay and airport transfer difficulty arriving to Zurich and did not get to the hotel until after 1:00. The gentleman working the front desk who checked us in, got us waters, helped with our bags and personally escorted us to our rooms. He was also working the next night when we returned to the hotel after dinner. He spotted us coming through the lobby and literally ran over from the front desk, greeted us by name and asked if our room was acceptable and if there was anything he could do for us. The housekeeping staff are a bunch of ninjas. You never saw their carts in the hall but we’d leave in the morning and when we returned in the afternoon the room was made up. Perfectly. We’d leave for dinner and when we returned the room was turned down. Perfectly. We had drinks the first night at the Onyx Bar. When we returned the next night, the bartender remembered both our names and our drinks. We interacted on several occasions with the daytime concierge. I wish I remembered his name. It wasn’t just that he was knowledgeable about Zurich and responded immediately to our requests. He acted like speaking to us was the absolute highlight of his day. I know these are all little things but they added up to a wonderful stay. Plus, the hotel couldn’t be more conveniently located. Staying at the Park was a luxury item for us but, let’s face it, traveling anywhere in Switzerland is a luxury item. I would return to the Park for their level of personal service in a minute.

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Park Hyatt Zurich
4.6/550 Ulasan

Park Hyatt Zurich

Zurich|0.71km dari Brunnen
It seems clear to me that the quality of customer service in travel has greatly deteriorated in the last three years. I understand that service providers have trouble finding and retaining people and the ones they have often don’t seem to take pride in their work. Sadly, I’ve come to accept this as the “new normal.” Which is why our recent three-night stay at the Park Hyatt in Zurich was such a welcome surprise. Not only was our room clean and comfortable but the service we received, from start to finish, was efficient and personal. Just a few examples: We had a flight delay and airport transfer difficulty arriving to Zurich and did not get to the hotel until after 1:00. The gentleman working the front desk who checked us in, got us waters, helped with our bags and personally escorted us to our rooms. He was also working the next night when we returned to the hotel after dinner. He spotted us coming through the lobby and literally ran over from the front desk, greeted us by name and asked if our room was acceptable and if there was anything he could do for us. The housekeeping staff are a bunch of ninjas. You never saw their carts in the hall but we’d leave in the morning and when we returned in the afternoon the room was made up. Perfectly. We’d leave for dinner and when we returned the room was turned down. Perfectly. We had drinks the first night at the Onyx Bar. When we returned the next night, the bartender remembered both our names and our drinks. We interacted on several occasions with the daytime concierge. I wish I remembered his name. It wasn’t just that he was knowledgeable about Zurich and responded immediately to our requests. He acted like speaking to us was the absolute highlight of his day. I know these are all little things but they added up to a wonderful stay. Plus, the hotel couldn’t be more conveniently located. Staying at the Park was a luxury item for us but, let’s face it, traveling anywhere in Switzerland is a luxury item. I would return to the Park for their level of personal service in a minute.

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Lihat Ulasan Tetamu untuk Hotel di Zurich

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Boutique & Art Hotel Helvetia
4.3/550 Ulasan
Great location, close to train, trolly, River, restaurants, and more. Short walk to main train station, old town, and Lake Zurich. Clean rooms with friendly staff. Great little coffee balcony overlooking the River. Clean room but a bit small. Comfy
Trip Inn Zurich Hotel
4.1/5144 Ulasan
The day of my arrival is Saturday, never expected Zurich is such a city never sleep, from train station to the hotel, each 10 meter a club or bar, young people stand in line waiting for entrance, strong electric music tempo cover the whole street, event the hotel walls are resounding over the midnight, lucky me I bring my earplugs. Additional breakfast is CHF$16.
Swiss Star Wiedikon - Self Check-IN
3.4/55 Ulasan
地點很好,算是靠近市中心,而且有公共電車站在附近 但我們是自駕遊這邊就沒有付費的大型公共停車場,手機地圖上顯示的所謂停車場,都是私人的或者是超市的,總之超市一關門他就不給你泊。付款都不給付款都不給。但也有辦法就是找街道上面的白色地線咪錶.可以免費泊到早上九時,才再續兩個小時。總之如果開車過來的不要像我們暴走找公共停車場在這區你怎麼都找不到的,放在街上吧 住的地方沒有得挑剔,還有一個可愛的小露台就是研究怎樣把鐵的窗簾打開花了一段時間,原來那個開關掣竟然在一個木架的背面,而不是在窗邊的 清潔度高,空間很大,櫥櫃很漂亮,還配備洗碗碟機這樣很方便這是我們煮晚飯,什麼都好好,如果要挑剔就是兩個煮食的鍋都不太能用,希望在這些小東西完成一下,那就完美了,下次再過來蘇黎世我都會住這間,因為辦理入住簡單他會給你一個密碼在門口按密碼鎖匙就掉下來,而且大門口有鎖,整座都是它家感覺比較安全,也有電梯不用擔心行李。但最後一日我都要離開這個公寓搬到酒店,因為他是沒有寄存行李的
Hotel Seidenhof
4.5/526 Ulasan
This is a true four-star hotel: it was recently renovated so you can see that everything (decor, common areas, etc.) is new. The hotel is in the hearth of Zurich (I know the city well and can assure you that it is 100% Downtwon). In case you arrive by train you can walk to the hotel from Zurich Main Station, in our case we arrived by car and the hotel offers an agreement with the Urania parking (4-5 minutes walk) for only CHF 30 per day. I can assure you that for being Switzerland this is a very competitive price. We had booked two single rooms, exactly as described on their website. The rooms, as expected, were not very large but the bed was very comfortable and there were all the amenities one might expect from a 4-star hotel (including fruit and free coffee and water). Very nice bathroom with a very comfortable walk in shower. Sleep quality very good: I did not hear any noise. Breakfast was very varied with quality products also from the Zurich region. Very friendly staff. Definitely recommended.
Citizenm Zurich
4.3/543 Ulasan
Great and easy check in. Watt and Derrick were very helpful with the check in and info about Zurich. Loved the complimentary drinks at check in. Compact room but very modern with cool amenities. Loved the big and soft towels. Found the hidden hair dryer in a cute pouch. Water pressure in the shower was just right. They also stored our luggage for an extra day. Enjoyed our stay and will definitely come back to this hotel.
Hotel City Zürich Design & Lifestyle
4.5/594 Ulasan
Very nice and spacious rooms with a nice view of the city center and great location with closeness to all the places to shop, eat, boutiques and best access to the train station and stops. Breakfast was so nice with the staff who welcomed us and the reception area and service from Andre and Chantal were the very very best. Always willing to help us out and check in to see how were were doing, giving us great tips for going around the city and best places to find local foods and deals. Only wish that we could have stayed longer!

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