Ulasan Züri by Fassbind

The room is great and comfortable. Need to walk a bit from the tram station.

Conveniently located hotel, quiet, clean, with a good shower and bed.

Wonderful place. Very near two tram/train stations and the employees are friendly and helpful.

Friendly staff and rooms were clean. It is also well located - near the main train station and not too far from the main street and attractions.

The stuff is very friendly and helpful , hotel is very clean there is many bar and kattel in the room , I really recommend it.

Perfectly located, easy to go to the Zurich HB station, nice area safe and social.

Perfect hotel! Near with public transport and food places. Friendly staff and clean room

It was a pleasant stay at the hotel. It is 1.8km away from HBF(train station). So either you have to walk or always use tram to reach. Still the connectivity is good to the hotel. The room was clean and service was good!

Good location, friendly staff, close to the tram - perfect for our brief overnight in Zurich.

I booked this hotel for a night. We checked in around 8pm at room 601 and we found out that the temperature in the room was quite hot so before we went out for dinner we just turned it to 20°c which is the minimum. After we came back room, we still found that the room was still hot and the temp on the screen was shown as 24.5°. Then, we went to the front desk to tell them that maybe the A/C had problem but the staff said that their A/C works different from normal A/C, they call it “Cooler”! So, we told them this is not right because on the website exactly shows “A/C not Cooler”. Then the staff went to check the temperature in my room with a thermometer in front of the cooler in my room and it was shown 23.8° which that time we set it on 20° for over 3 hours! We asked them to check if there was any available room to change. First, they said the hotel was quite full and if they gave us another room and the cooler still didn’t work what they can do for us. Then they said they have fans if we are ok (30cm width fans), so I told them we were 3 persons, is it possible if we can get 3 fans. And they said “yes“. After that they told us they can move us to room 701 so we checked and we felt it quite better but still hot so we asked them can we get the fans. This time they told us they can only give us 1 fan because they have only 3 fans. I have to explained them again that first thing you said you had A/C but then turned out as “cooler”, second thing you accepted that you will give us 3 fans, third we paid for the room with A/C which is the price is higher than non-A/C room in other hotels. So, they gave us 2 fans finally. However, the room was clean and good for staying in winter according to the “cooler” really good works for “heater”! And thank you that solved the problem without saying sorry and making us felted like we were guilty to not able to sleep with that temp. (That night the temp outside the room was hotter than inside so we couldn’t open the windows) The temp is still hot till we checked out. The bathroom door is not completely closed as well Bad impression.

The front desk staff is very polite and helpful. Unfortunately, when I arrived the AC in the whole hotel is out of service. However, I got an upgrade in my room. The location is very convenient, you will need to walk 6 mins to reach the closest transport. For cleanliness, the bathroom was ok, but I found at least 7 hairs on the bed and pillows. At night I heard sounds from the toilet. I have inspected it, it is caused by the LED light in the light box. It is basically flickering every 5 mins. The left bottom of the desk has a very sharp corner, it is easy to hit your knee. the room does not have any drinks offered in the fridge. It does not have a toothbrush or toothpaste. It has only a bottle of shampoo mixed conditioner and a bottle of shower gel. Overall is good.

Overall, it was a pleasant experience, with the location being a standout feature. The cleanliness was decent, though I did find some stray hairs on the bed, a minor downside. Despite this, the location makes it a good choice for budget-conscious travelers in Zurich.

Unfortunately it was quite disappointing as the receptionist was in bad attitude as we arrived early in the morning by flight, even we saw lots of people checking out, they didn’t allow us to check-in early until check-in time! And especially the lady at receptionist showed her cold face, it was disastrous!

Perfect stay for our little family for all the 3 nights. Staff was very attentive to all my requests and very accommodating. Communication was good, staff can speak english well. will come back again thank you so much!