Disiarkan pada11 Apr 2026
Guest User
I stayed at Wyndham São Paulo Ibirapuera Convention Plaza Hotel twice during my trip (April 3–8 and April 10–11), and overall, this was a very mixed experience. I’m an international traveller so I would say I have my fair share of seeing all sides to a hotel. To be a 4 star hotel and to charge premium rates, I would expect certain things.
Let’s start with the positive to the hotel -
The location is excellent. From the hotel across there is a shopping mall, which makes it extremely convenient for food, shopping, and daily necessities.
• Cleanliness is generally acceptable. Aside from one incident, (on my first night, I found red stain marks which looks like lipstick on my sheets, took a photo and alerted receptionist the next morning for a change of sheets.
• Room size is spacious and comfortable. I stayed in the “ superior room” and the junior suite.
The issues (and they are significant):
1. Misleading room expectations
The room I received looked noticeably older and more worn than the photos online. Doors, bathroom condition, and overall finishing did not match what was advertised. It felt misleading. This hotel definitely need a glow up.
2. Poor service & lack of flexibility
Service was the biggest disappointment.
• Staff were generally not proactive or solution-oriented.
• I made a booking error via Trip.com and tried to adjust the dates. Both the platform and hotel refused to help or offer alternatives.
• Even a simple late check-out request (which I informed them about in advance and was willing to pay for) was declined without much effort to accommodate. I wasn’t also asking for hours just a mere 2 hours so that I can go to the city to pick up some stuff before my long haul 32hours flight.
4. Billing inconsistencies – check your charges carefully
• I was initially charged for 2 minibar items when I only consumed 1. I manage to catch this on time before paying for it.
• Laundry count was incorrect (11 pieces sent, billed for 12). Receipts and explanations were unclear, and I’m still not fully confident everything was billed correctly.
5. Missing basic amenities (unexpected for this level)
• No iron or ironing board available
• No kettle / hot water in the room
• No complimentary drinking water
• Everything must be purchased separately
6. Language barrier for international guests
Not all staff speak English, which can make communication difficult if you’re not Portuguese-speaking.
Overall verdict: This hotel is convenient but not service-oriented.
If you are Brazilian or familiar with local expectations, you may find it acceptable. But as an international traveler, the experience falls short—especially in service, transparency, and attention to detail.
Would I return?
Probably not, unless location is the only priority.
Tunjuk Lagi
Harga satu malam bermula:VND 1,923,084
Disiarkan pada11 Dis 2025
Guest User
Local well located, with a pleasant structure.
In the meantime, I had a problem in my room, in which a bluse was swallowed, I tried to contact the government, they opened a call and I had no return from what could have happened to then. Even if it is a bluse with a symbolic value, I believe that this is a serious safety issue.
Tunjuk Lagi
Harga satu malam bermula:VND 1,146,081
Disiarkan pada19 Jun 2024|Standard Suite
Anonymous User
The rooftop view is fantastic, and the surrounding scenery is beautiful. The neighborhood is safe, and there's a convenient buffet restaurant downstairs. There's also a gym on the 13th floor with comprehensive facilities. The only downside is that the hotel doesn't provide breakfast; you'll need to buy it yourself.
Tunjuk Lagi
Harga satu malam bermula:VND 1,130,541
Disiarkan pada28 Nov 2025
Zishentucaojia
Facilities: The gym and restaurant are good. The room decor is a bit dated, but it's still above average for a five-star hotel in São Paulo.
Cleanliness: Cleanliness is good; the cleaning is thorough.
Environment: Good location; there are shopping malls and many local restaurants nearby, but traffic congestion in front of the hotel is quite severe during rush hour.
Service: The service level is very high; there's nothing to complain about.
Tunjuk Lagi
Harga satu malam bermula:VND 2,707,858
Disiarkan pada15 Jan 2026
Anonymous User
I booked this hotel primarily because it was near the airport and offered an airport shuttle service. However, upon checking in, I was informed that the shuttle most suitable for my flight was already full. Consequently, I had to take a taxi to the airport myself.
Tunjuk Lagi
Harga satu malam bermula:VND 1,915,314
Disiarkan pada23 Mei 2025|Mall View King Room
LilyPatI recently had the pleasure of staying at Hyatt Place São José do Rio Preto, and the experience was truly outstanding. The hotel's location is unbeatable, situated adjacent to the Iguatemi São José do Rio Preto shopping mall, providing easy access to a variety of shops and dining options.
The room was spacious, impeccably clean, and equipped with modern amenities. The bed was exceptionally comfortable, ensuring a restful night's sleep. The air conditioning system worked flawlessly, which was essential given the warm climate.
Breakfast each morning was a delightful experience, offering a diverse selection of fresh fruits, pastries, and local specialties. The staff were consistently friendly and attentive, making me feel welcomed throughout my stay.
The hotel's facilities, including the rooftop swimming pool and fitness center, were well-maintained and provided excellent opportunities for relaxation and exercise. Additionally, the free on-site parking was a convenient perk.
One minor drawback was that the parking area could become a bit crowded during peak hours, but this did not significantly impact my overall experience.
In conclusion, Hyatt Place São José do Rio Preto offers exceptional comfort, top-notch amenities, and a prime location. I highly recommend this hotel to anyone visiting the area.
Tunjuk Lagi
Harga satu malam bermula:VND 1,682,213
Disiarkan pada23 Sep 2024|King Room
Kashitanienbaomuzhangfei
Maybe there were too few Chinese tourists, and the front desk staff rarely saw Ctrip orders, and they had to stand for half an hour during the check-in procedure. It's a 10-minute drive from the airport, but this hotel doesn't even have a shuttle bus. The hotel environment is relatively clean. It is in an industrial park and there are no supporting facilities nearby. I can only drink a big pot of San [Love] brand coffee for breakfast.
Tunjuk Lagi
Harga satu malam bermula:VND 1,880,349
Disiarkan pada9 Mac 2025
Guest User
The hotel is very conveniently located in the center. Within walking distance of the metro, bus stop. If Sao Paulo is your first stop in Brazil and you are planning a trip around the country, then you should choose this hotel. The bus terminal is 15 minutes away by car. There are many restaurants and shops near the hotel, as well as bars and night clubs. An ancient church is 5 minutes walk away, worth seeing. Breakfast at the hotel is very good, they cook deliciously and a lot.
Tunjuk Lagi
Harga satu malam bermula:VND 951,830
Disiarkan pada23 Dis 2023|Premium Suite with Two Twin Beds
Guest UserExcelente como sempre em especial a recepcionista Ariadne. Café da manhã fabuloso, além dos itens de qualidade e diversidade ainda tem piano ao vivo nos finais de semana!
Tunjuk Lagi
Harga satu malam bermula:VND 1,915,314