Hotel Dengan Pools di Jeju Province, South Korea

For my first trip to Jeju, I opted for a branded hotel, which was very convenient as it's located in the city center, right above Lotte Duty Free, and close to the airport. This saved a lot of travel time, especially on the way back when there were long delays for check-in, baggage drop, and security at the airport. The hotel breakfast was excellent and offered a wide variety. I stayed in a sea view room this time, and it was great; I even had the good fortune to see a double rainbow 🌈. Very satisfied, highly recommend.

The room floor was quite dirty and sticky to walk on. The bathroom mirror and crevices were also dirty. Everything had a charge, no complimentary water. The exterior environment was very nice, with large green spaces and woods. The pool was good, but it cost money to use, and parents with children had to be present and also pay. Even the lounge chairs had a fee, which was my biggest complaint. The location is excellent, right across from Shilla Duty Free, and there are many delicious restaurants and cosmetic shops nearby.

We stayed in Jeju for an 8-day, 7-night vacation, 5 nights at Parnas and 2 nights at Marriott. Our whole family preferred Parnas. The Parnas pool is huge, and breakfast is abundant with a rotating menu every three days, so even after five days, we didn't get tired of it. We booked a club suite, and the executive lounge food also had a rotating menu every three days, so our family loved going there every evening for some food and drinks. Parnas has plenty of public seating for guests to relax, and the staff are very professional and warm. After check-out, I quickly received an email from Parnas surveying satisfaction across various aspects, showing their dedication to service and focus on customer experience. Marriott, despite being the most expensive hotel in Jeju, was a bit disappointing. Breakfast was exactly the same every day with no variety. The brunch, while plentiful, was also identical on both days, which would definitely get monotonous if staying longer. Plus, the Marriott's layout is a bit complicated and involves a lot of walking around. If anyone is torn between Parnas and Marriott, I'd definitely recommend Parnas; it's more satisfying in all aspects. The welcome fruit and wine at Parnas felt much more thoughtful compared to Marriott's three oranges and a snack box.

The hotel's sea view is absolutely stunning, and the owner is warm and provides excellent service. The accommodation is very comfortable, and the surrounding restaurants, convenience stores, and transportation are quite convenient. It's about a 40-minute taxi ride to the airport and around 30 minutes to Shilla Duty-Free in the city center. You can go for a morning run along the coastline, and the sunsets are also incredible. It was a fantastic experience.

First of all - the perfect stay, favouriting. This is pretty much a two-floor townhouse with widest possible 3 bed rooms and all facilities included (plus three toilets and bath-tube). Very warm at winter. Very enjoyable stay. A bit of details. The unit is a part of mini-city of similar houses around. It is built right in the forest. The architects were brave enough to keep original trees around, so your windows are looking directly into the forest - with all the singing birds, tree branches nearly touch your windows (btw, the third photo is from one of the windows). It is very silent place, with breathtaking volcano views. From facilities point of view, the project looks like suffered from financial hardship - most of the things in the minicity that were planned - are still on the plan or were outsourced to another companies (though, I am sure, once the project is completed - the price will double at least). There is no restaurant as such (at the time of writing), at or even around the place; swimming pool is largely incomplete. The BBQ mini-room in the center of the house (which is directly under naked sky) totally rot beyond repair, but I admire designers decision to build it. Never saw anything like this before. I bet it can be rebuilt. Deliveries to that area does not work - too far. So if you hungry at night - you don't have too much of options than a ramyon or cooking yourself (saying this, we discovered 이승악식당 next door - saved us greatly at lunch time). Gym equipment looked very rich, though the gym room is a bit disproportional in size - barely fits it all. Btw, we found a great table tennis table there. Overall it's a great civilization escape. Few things to be planned ahead but waking up by the sun shining directly to your eyes - unbeatable. I believe it's the one, where wife's and husband's opinions differ :).

Very good hotel. It’s not close to airport,but the distance is not that long (by taxi). Ordered taxi using airport wi-fi, payed by cash. Very nice receptionists. Clean room,pool on the roof with a nice view. There were not many people (in July). We arrived late but it wasn’t a problem to check in and there is a shop nearby which works at night. There are also some cafes and bars around. Beach is very close,you can go by walk. There are also restaurants and bars on the way. 100% good choice even if you stay for 2 nights.

I've been back home for a week, and I finally have time to write a detailed review of this hotel, named after the ancient Silla kingdom. First, the good points, which are the only things I found worthwhile. The hotel is built into a cliff, boasting unique natural scenery. It cleverly integrates lush vegetation into one side of the hotel, creating a rich and layered temperate island characteristic. Strolling through it is incredibly relaxing. In the distance is the surging sea, and nearby are cliffs and a sandy beach – being there is truly enjoyable. Now that I've covered the good, here are the things I found intolerable and unacceptable: 1. The room the hotel provided was not the one I booked. I had reserved a mountain-view room with a balcony, but they gave me a room without a balcony, and the window overlooked a parking lot. 2. After I requested a change, the hotel moved me to another room. It did have a balcony, but it was still near the parking lot. 3. What made me even angrier was that the hotel clearly hadn't cleaned thoroughly. In the new room, I found uncleaned hair in the sink and water stains in the bathroom. The picture shows hair in the basin. 4. After communicating with the hotel again through Trip.com, the hotel staff at the front desk was expressionless throughout, with dull eyes and mechanical service, showing no apology whatsoever. They showed me another room that was even worse than the current one. I had no choice but to ask the hotel staff to clean it again, and I ended up waiting for nearly two extra hours because of this. 5. The hotel breakfast was terrible. The local specialty food was extremely unappetizing and hard to swallow. The coffee used low-quality beans. There was an area that seemed to be for Chinese food, which was completely unrecognizable. The fruit selection was basic, truly basic. The only edible options were the Western food and ice cream, which were actually good. Perhaps you might think my review is harsh, but given the room rate I paid, I feel I have the right to be this critical. And for breakfast, at nearly 300 RMB per person, honestly, 'basic' is the only word I can use, especially for the fruit. The entire staff at the Shilla Hotel seemed to have a grim, tense, and deliberately distant demeanor, which was genuinely off-putting. Overall, I'd say this hotel completely fails to meet expectations. Many areas need significant improvement. If I had to choose again, I definitely wouldn't stay here.

The hotel lobby offered welcome drinks in the afternoon. The room was clean. This time, our deluxe sea-view family room (636) had a balcony with an unbeatable view, and we had a very comfortable stay. The swimming pool is small and shallow, really just for soaking, not actual swimming. The operating hours (13:00-21:00) are a bit awkward, making it impossible to use for those arriving late in the afternoon for a one-night stay. However, the sea view is a big plus, so I would choose this hotel again in the future.

The overall service was good, and the rooms were marked with nationality, so Chinese-speaking assistance was available by phone. We could also request a child toilet seat. However, the overall facilities for families were a bit lacking compared to domestic parent-child hotels. There were no complimentary toothbrushes or toothpaste, so we had to bring our own or buy them from a vending machine. Only two bottles of mineral water were provided per day, and anything extra had to be purchased. Seogwipo City felt better for exploring than Jeju City, and both were about the same distance. Hyeopjae Beach is highly recommended. There was a sashimi place in the complex that was delicious, but Mom's fried chicken was just okay. For BHC fried chicken, the front desk could help order delivery, and it was a 15-minute walk away.

The facilities are clean and the location overlooking the sea has a wonderful view. The bed is quite comfortable and the room is spacious. Language barrier can be a bit tough and the bath towels could be upgraded and renewed. Overall, I would recommend this hotel for a short stay.