Hotel Dengan Pools di Jeju Province, South Korea

I was very satisfied and will definitely choose this hotel first next time. It's conveniently located, within walking distance to Shilla Duty Free and Baojian Road. The best part is that I didn't need a power adapter; Chinese plugs worked directly. Just a small suggestion: the scent in the 6th-floor reception area could be changed. The current one is a bit too sweet and not very sophisticated; I got a headache after sitting there for a while.

The hotel's location is excellent, right across from Shilla Duty Free and very close to the Baojian Road pedestrian street. You can easily walk to all the nearby shops and restaurants. There's also an 'About Coffee' shop next door, which is quite charming. It's super convenient to get to Emart and the Hyatt. Overall, a fantastic stay!

This is by far the best ocean-view hotel I've ever stayed in. In one word: amazing, in two words: perfect, in three words: absolutely unbeatable! You definitely get what you pay for, and it's totally worth it! The infinity pool and the incredible coastline perfectly capture the essence of this island 🏝️. It's such a chill vacation vibe!

Absolutely fantastic! The room was very spacious, clean, and comfortable. It came fully equipped with pots, pans, and all the cooking utensils we needed, which was great – we even cooked ramen in the room, a really wonderful experience. There was a lovely painting in the hallway, I think it was introducing Jeju Island? And to my surprise, we could even watch Chinese historical dramas on TV, haha! The owner was incredibly friendly and explained all the room's features in Mandarin, which my mom could easily understand. We also got to try the owner's special banana milk, which instantly boosted our stay! Most importantly, there were huge floor-to-ceiling windows offering amazing ocean views. You truly get a superb experience even without leaving the room. Just outside the room, there's also an observation deck that's perfect for photos. Although it rained for the first two days of our trip to Jeju, we saw a beautiful sunset on the third evening, and the last day was completely clear and sunny, making for a rich experience overall. There's a McDonald's right next door (cash or card only) and a cafe with delicious coffee. Plenty of convenience stores and restaurants are within walking distance too. Getting to the city center is easy by taxi, or you can take a bus if you're not in a hurry – both are very convenient. Overall, it was absolutely wonderful! It's been a long time since I've had such an enjoyable trip, and I'm so grateful to the owner for providing such a fantastic place to stay.

Had a quiet and relaxing stay. Although there were some water stains and hairs on the bathroom floor, it was good enough for a quiet and spacious rest. When I mentioned that the juice was spoiled at breakfast, the staff tasted it, then just walked away without a word and brought a new bottle of juice, telling me to pour it myself... No apology whatsoever. ^^;;

Our group of five (two families) spent 7 days in Jeju, staying at two hotels, and this was the first one we checked into. The hotel's location isn't ideal; it's about a 20-minute walk to Hamdeok Beach. On the plus side, there's a BHC fried chicken restaurant and a CU convenience store right next door. We were quite satisfied with the hotel's cleanliness and facilities; it was spotless and well-maintained. However, to be honest, we were quite dissatisfied with the front desk service. No matter what the issue was, their immediate reaction seemed to be to say no. It felt as if they might have perceived us as being overly demanding Chinese guests. For example, in my sister's family's room, the toilet wouldn't flush in the morning (note: their toilets here are electronic with automatic flushing). When we contacted the front desk, they informed us that maintenance staff wouldn't be on duty until 11 AM, so the issue couldn't be addressed until then. Since everyone needed to use the restroom that morning, we kept pressing for a solution. Eventually, the front desk staff consulted with a nearby cleaning lady. The cleaning lady then simply turned around, picked up a plunger (which was conveniently located right next to the front desk, implying this is a common issue), and fixed the toilet in a matter of seconds.

Even though it's an older hotel, it's very well-maintained, and the rooms are cleaned promptly. The public areas are also quite nice. The check-in staff speak Korean and Chinese, and there are also Chinese-speaking staff available to answer questions. However, nearby dining options are a bit far and require a walk. The restaurants next to Lotte aren't very good and are a bit overpriced. The bread and desserts in the lobby are also delicious; if you go too late, some items are already sold out by locals, and they're not overly sweet. The red bean and chocolate ones are great, but the cream and butter sticks are just average. Getting to the beach requires going downhill, and due to the location, most hotels nearby have the same situation where you have to go down and then climb back up. Overall, it's good. Aside from not providing disposable toiletries, it's pretty much on par with hotels in Sanya, and the room rates aren't inflated.

Our whole family thought this place was good, but there's room for improvement, which I'll list out: Areas for improvement: 1. The pool fee is 1000 KRW (about 5 RMB) and is paid to the hotel upon check-out. 2. The pool water wasn't very clean. 3. The curtains in our room had oil stains, and the sheets and duvet covers were damaged (Room 916). 4. Transportation isn't very convenient (by bus). There's only one bus stop nearby, and it's not very close. We always had to take a bus to the bus terminal (lines 431, 432) and then transfer to another bus. Pros: 1. The location is excellent. It's near the sea (no beach), and it's lively at night, great for a run. There's a seafood street by the sea, and it's not far from Dongmun Market. There are 7-Eleven, CU convenience stores, and BHC fried chicken nearby (don't get the cheese flavor, it's very greasy and sweet, but they do provide side dishes, cola, and cheese sauce). It's also not far from Chilseong-ro and there's a supermarket next door. 2. The hotel has deep, shallow, and hot spring-like pools.

Hotel is quite nice! Restaurants downstairs are pretty good! Almost a perfect stay till the last night (25 Apr) we went into the Jaju store at the basement, one of the lady shop assistant was the only rude person i have met in my whole jeju trip, she's showing a poker face, maybe because its almost closing time, we started to take clothes to fitting room, totally no clue even we tried our best to speak to her, she seems not able to understand English at all. Even when we were at cashier, she was still keeping her poker face poker, quite upset for this part 🥲 Other than that, hotel service and room equipment are pretty good, love it 👍🎉🎉🎉

You can watch the sunset, and the scenery is beautiful. There's a convenience store, Starbucks, and a gift shop nearby, which is very convenient.