Villa di Montreux

Sejujurnya saya tidak tahu bagaimana untuk menulis ulasan ini kerana saya telah menempah Villa Toscane dan diberitahu untuk menginap di hotel bertentangan (Royal Plaza) kerana Villa Toscane ditutup semasa musim cuti (iaitu hanya dibuka pada musim panas lolll). Tapi kira naik taraf sebab Royal Plaza ni hotel 5 bintang haha

Had a lovely room balcony overlooking the lake. Juliana was a great help getting us checked in we so appreciate it!! Montreux is just an amazing place! The hotel needs a bit of sprucing up however it’s in a perfect location, it still wears its historic grandeur well!

A very disppointing experience from start to finish. We spent 3 days wishing we had chosen a different hotel but unable to leave as we had pre-paid a package to celebrate my wife’s birthday. It started badly as we arrived on a very hot day (34°) to be allocated a stifling hot room in which all the lights had been left on and the sun shade not drawn. Reception advised that the room had a fan (in the absence of air conditioning) but there was none to be found! A small desk fan was brought up to the room later in the afternoon. Our room remained hotter inside than outside for the entire stay. Dinner that evening was not a pleasant experience. The staff were dour, the menu wasn’t explained and the courses were just plonked on our table and then taken away in total silence. The soup (fennel) had no taste, as though it was a mixture of flour and water, and was luke warm. The ambience was terrible due to discotheque-type music (rap, etc) being played so loudly that I couldn’t hear myself thinking, let alone have normal converstaion with my wife. After 30 minutes, I got up from the table and asked the maitre d’ to turn down the volume. One might expect that a classy restaurant would have the gumption to play subtle background music. Breakfast the next morning was poor. The staff similarly failed to offer any sort of greeting or hospitality. I found the coffee to be undrinkable (over-stewed, not fresh) while the scrambled eggs looked and tasted as though they’d been resuscitated from the night before. We attempted to complain to the Manager but were told by Reception that he was unavailable that day. Although I detailed the several issues, no apology was forthcoming neither did anyone (i.e. the errant Manager) seek to make any amends during the remainder of our stay. I was informed by Reception that most of the current staff were “in training”, a lame excuse as the Management should ensure a proper mix with some professional staff available to maintain quality. Perhaps, its just an unhappy place to work. As regards the Restaurant, we voted with our feet and dined elsewhere for the next 2 days - Montreux has many excellent Restaurants. In its heyday, this would have been a fine hotel particularly given its superb location and beautiful gardens. Now, it doesn’t merit its 4 star category nor the prices charged. Our room was dismal, the ventilator in the bathroom was non-functioning with subsequent mould and bad smell, an already bloodstained bath towel was not replaced after 3 days, the external balcony sun-shade was in tatters and stained. Warrants a 2 star category.

酒店位置非常近火車站，1分鐘路程，出遊非常方便。尤其是想乘搭黃金列車觀光，酒店內外份外亮麗，房間設施一流，用品都是優質品牌，吃早餐餐廳的風景非常怡人，早餐選擇豐富好味。電視螢幕有歡迎入住人姓名的字句，令人鼓舞！酒店職員，由前台至行李服務生，餐廳職員，全部皆是服務一流，值得一讚，簡直完美perfect！下次必定再入住這間美麗舒適的酒店！

Très médiocre!! Cher, et vraiment on dirait un 2 étoile en France, rien à voir avec la photo de la chambre sur Booking et ici sur TA. Pas climatiseur, mais un ventilateur au plafond et le store est cassé. La douche a un rideau en plastique et de la moisissure sur les joints. Montreux est très chère mais je ne m'attendais pas à des chambres aussi médiocre. Heureusement qu'il n'y a pas de moquette au sol, mais malheureusement les sols sont sales car on a les pieds noirs quand on marche pieds nus dans la chambres.

Top location facing the lake promenade. Wonderfully friendly service from the front desk staffs. Parking garage du Marche is only few mins walk away with special long term pricing. However, hotel and rooms are old and dated. Clean and tidy so still okay. Double room is small but family room is much better so go for that if possible. Not sure if any rooms come with lakeview. Quite sad with the courtyard view :( also no AC so not sure how they manage during hot summer months. WI-FI quality is pretty bad. Good thing is close to restaurants and bars. Easy to get around.

Partendo dal presupposto che in Svizzera i prezzi sono almeno il doppio rispetto all'Italia, anche negli ostelli è difficile trovare una sistemazione economica. Per il pernottamento di una notte in piena stagione (15 agosto) ho speso 49 CHF, ed era la sistemazione più economica a Montreux. Avendo terminato il lungo tour della Svizzera posso affermare che la sistemazione è stata soddisfacente, sia per la comodità (si trova sul lago e si raggiunge il centro tranquillamente a piedi), sia per l'abbondante colazione mattutina, cosa mai trovata altrove. Stanze e bagni puliti, personale cordiale. Il wi-fi funziona solo al piano terra (sigh)

Situated in the heart of Montreux, the Hotel du Grand Lac Excelsior has a privileged location right on Lake Geneva, on the Quai des Fleurs (Flower Bank). Free WiFi is available.Built in 1907 in Belle-Epoque style, the Hotel du Grand Lac Excelsior is a haven of peace and features authentic historic Art Déco stained-glass windows.Each room and suite, with a balcony or terrace, overlooks Lake Geneva and boasts a breathtaking panoramic view of the Alps.Access to the wellness centre of the hotel is free for all guests. There is a fitness room, a semi-Olympic-size swimming pool and a healthcare centre.Guests enjoy free local transport and other benefits include discounts on boat trips.Buffet-breakfast served in our restaurant « Les Magnolias ».Continental breakfast served in the room.

The Host/Reception/Bar person Guillame was very welcoming and accommodating on arrival and during our 2 day stay Also Pedro Both speak exceptional English and helpful Hotel itself is cosy with a Jazz theme The bar area is great for an evening drink of Swiss wine or beer which is lovely and decor very good Ideal for a couple of days 10 mins walk uphill from Station or lake or a bus nearby if luggage or raining Hotel rooms small but clean Not much hanging space if there longer and one pillow so in future would need to request extra pillow I have a digestive disease so need to prop up with more than one pillow too flat Bed comfy but as pushed together to make double means only one bedside table Room heated and warm but window only opens fully no latch to part open Could hear upstairs dragging chairs around at 2am as wooden floors but I prefer wood floor to carpet Overall recommend for short stay if require no view of lake

definitely not a real 5 stars hotel. Horrible Wifi, cannot go to my conference call at all during my stay, basically impossible to use the internet during our stay.