Villa di Bandar Lampung

I find every thing is amazing and also ifind a very high care and professional people they are take care of my room as Mr.choirul he was highly cooperate and when ever we need him we find him .I'm advice all who will visit bander lampung to have avery nice and beautiful time in Swiss-belhotel lampung where u can find the good and professional stuff.

Overall I had a good stay at the hotel. Location is excellent and it has coffee oey out front to hang out also indomaret and alfamart just accross the street is really convenient. A/C and the water was excellent as well. However, the bed has some kind of beach sands when I stay, so I have to remake the bed and get rid of those sands. Also, one thing that need improvement is you should put ”quiet” sign or something like that since many kids was running along the hall and make terrible noise. If this can be improved you have awesome hotel when guest can stay comfortably.

Hotel yang sangat strategis terletak di pusat kota bandar lampung

Thank you for set up honeymoon in the room, the staff was friendly, good air conditioner, water heater but tv was bad. they dont provided iron for free so we hve to pay for the pressing. And the breakfast's menu was just so so. no milk for breakfast. fast check in and check out.

I stayed in Sheraton Lampung for 3 nights from 23 - 26 Jan 2023. Initially I booked a standard room, but it turned out the room had problems with the AC and shower. I complained about this to the manager (Ms. Heny). Upon receiving my complain, Ms.Heny acted quickly and responsively, and tried her very best to ensure that all the problems were addressed, up to the point of changing and upgrading my room to junior suite with no additional charges. High appreciation to Ms.Heny for this extra effort to ensure customer satisfaction. Moreover, the service of all the staff is just top-notch and high class. In addition to giving the best hotel service I've experienced thus far, the employees at Sheraton Lampung also showed hospitality and friendliness that is really warm and amiable. I traveled solo at the time, but I was feeling as though I were staying with family and friends because of the friendliness of all the staff, especially Ms. Destri at the restaurant who was friendly, pleasant, and attentive eventhough the restaurant was quite hectic during breakfast hour. I highly recommend Sheraton Lampung to anyone traveling to Lampung, whether you're traveling solo or with your partner or family, whether it's a business or pleasure trip.

We had a wonderful experience at the Novotel Lampung. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!

The service was superb and its located right next to a mall which makes its so convenient. Will be back again.

Lokasi strategis, parkir gratis dan aman, petugas ramah dan helpfull, kamar nyaman, fasilitas kamar baik, sarapan enak dan bervariasi, proses check in dan check out mudah dan cepat, ruang tunggu luas dan nyaman. Recommended...

Tried out the spa & massage facility as apparently this is the only 4 star hotel in the city that offers the spa service to non staying guests and caters to female market, not sure about Sheraton (tried to reach out but to no avail). To sum up, it was the worst massage experience I have ever experienced by far. No one was attending at the reception desk when we arrived, we had to go inside and call for the staffs while they were chit chatting at the back. The whole treatment was tormenting rather than relaxing, the spa therapist clearly had not been receiving proper training beforehand. Uniform is way too revealing, you can tell that the therapist was not feeling comfortable wearing it. She kept adjusting her clothes in between the treatment. At the end of the treatment, we were told that card payment is not accepted and we had to pay either by cash or bank transfer to their personal account🤔 We asked for the billing and they could only give us the yellow copy instead of white. Understand that it is managed by third party, but if it is a facility inside the hotel I suppose the hotel management should pay attention to it as it will eventually affect the image of the hotel.