This is a photogenic resort that doesn't quite live up to its projected image. There are basically four small pools, each surrounded by an outdoor ”room” made up of lovely subtropical plants. While this is quite nice, the resort has many, many guests, and you may have to pool hop a bit to find one that hasn't been taken over already. As well, the pools close at ”sunset” with no warning. My family was locked into the pool area by staff while there was still about an hour of daylight. Not only was the policy ridiculous--most hotel pools are open well into the night--but the arbitrary definition of sunset and the staff's decision to lock the gates and leave without a word to us was bizarre. We had a two-bedroom, two-bath apartment-style accommodation with a balcony. No real issues with this, but we thought (based on photos) that were booking a space with hardwood floors and received carpet. The furniture was basic rather than high-end, and it felt like the website exaggerated the quality of the rooms and furnishings to make it match the price. Another thing they don't tell you is that your balcony will be quite close to the next one, and you will consequently be able to hear your neighbors arguing, smell their cigarette smoke, etc. It's definitely not comfortable to use the balcony at the same time as a neighbor. We like the water views and the comfortable hammocks. As well, despite the drawbacks of this place, most rental rooms available in Key West are teensy-tiny single rooms barely bigger than a bed. It was nice to have sufficient space and multiple bathrooms, but I wasn't really into the ambience at this resort, especially after dealing with the staff's pool screw-up. Our stay did not feel relaxing after that experience. This place is located on the outskirts of Key West, by the way, but it is fairly close to a few convenient restaurant and shopping options. You can take a rental car into Key West and park for the day, then walk around.
Cemerlang
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