Lihat Ulasan Tetamu untuk Hotel di Marloth Park

Kruger Riverside Lodge - No Load-Shedding
4.6/531 Ulasan
We had a TERRIBLE experience in this place, that we want to share with everyone. The first day we arrived we booked a safari through the hotel, which did not meet the specified schedules and returned us more than two hours earlier than proposed. The guide never told us why, we understand that it was a quiet day and there were not many animals but that is no reason to return abruptly despite having paid for a full day safari until the afternoon. We politely mentioned this to a lady at the hotel since they managed our tour. Suddenly a man who claimed to be the administrator appeared and told us that if we were not happy with his services to leave. We were shocked, at first we didn't understand. The man named started yelling, apparently he has an anger problem, and literally kicked us out from the hotel. We had paid a very high fee to the same lodge to take us to our next accommodation and the man was the only one who could take us. He grabbed our suitcases and started putting them in the car while he told me that he was stealing coffee from the hotel because he opened my things and saw that I had coffee bags (of course wasn’t the case, that was my coffee). Between screams and disrespect, the lady who also worked at the hotel tried to calm him down (she understood the terrible situation) to which he continued to act violently. We were scared and just wanted to leave. She offered to take us in her car but since there wasn't room for everyone, some of us had to go with the man. We were very afraid on the way, the man crashed into some signs of the new lodge we arrived at. then he opened the door and began to say that he did not want to see us again and that we should leave, that we were not welcome. Really, words are not enough to describe how horrible it was to go through those moments. I have some videos in addition to the photos (tripadvisor won't let me post videos). but there is nothing that can reflect what we feel at that moment. I understand that there can be a misunderstanding anywhere (even when we were right about the tour) but what happened next is something that neither in the most luxurious nor in the cheapest hotel can happen. It was an attack, a lack of respect and an aggression on us, guests and clients. The worst thing is that the hotel denies everything so as not to have any ”bad” comments on networks and in their official response through Facebook they only say we had problems with our transportation and tour guide and that it ”has nothing to do with the accomodation” . It is totally false. Our complaint is against Kruger Riverside Lodge, because it was its administrator who attacked us for no reason. We have already made our complaints with booking and in many places but the man who attacked us always responds with lies and diverting attention to events that never occurred. The truth is only one, they literally kicked us out of the place without caring about anything and treated us in the worst way. Please never go to this place
Beyond the Boma Boutique Guest
4.3/514 Ulasan
There is lots of accommodation in Marloth Park and the facilities looked great on the internet which led us to book for 3 nights. However, we were a little taken aback as the unit caters for 4 adults, but the bathroom is really ensuite to the main bedroom. As we were travelling with friends this was quite awkward and eventually we worked out how we would share the facilities. That too was a problem as the bathroom was not particularly inviting - it needed a jolly good clean! The grouting has mould which has taken over. In fact the entire unit requires a thorough clean. We moved the couch to enable us to watch some TV and clearly this couch had not been moved for sometime given what was found under it. So it is unlikely we would return as it was expensive for what was offered. There were no other guests around and we did not see the Manager until late on the third day. We were concerned because we still owed an amount, but no one could assist us with the payment as only the Manager accepts the payments. The general appearance of the guest house is not great. For example, there are two storerooms off the large garage and yet items have just been dumped and left leaning against walls, on the floor and it could so easily be neat and tidy. An old window frame, pieces of wood, some empty plastic bottles are stacked around the garage. The poor washing machine - someone (we presume a staff member) was doing a load of washing when we checked in. There were soap suds pouring out of the door, out of the bottom of the washing machine, out of the back - obviously they had used a hand wash powder and not the correct powder for an automatic machine. This looks like a lovely new AEG washing machine and someone used an old discarded ladies sandal to level the machine. The other comment is that neither the linen on the beds nor the towels felt clean and fresh. There was no where to hang used towels, either in the bedroom or in the bathroom. There was a wire rack over the short glass panel, but we needed to use this to dry the floor mat as there is no door on the shower and the mat gets wet when using the shower.
Mvuradona Safari Lodge
4.5/525 Ulasan
We had wonderful three days in the lodge. Our room was nice prepared and so lovely furnished. Breakfast and Dinner was excellent, also the familiar atmosphere and all the animals so close by. We had a flat tire and the father of Rihann took care of the repair. Thank you so much for your help and this unforgettable stay. We enjoyed it very much! All the best for you and warm greetings from Germany, Ulrike & Oliver🤗

Frequently Asked Questions

Maklumat Perjalanan Setempat

Bilangan Hotel19
Bilangan Ulasan25
Harga TertinggiRM 1,627
Harga TerendahRM 259
Harga Purata (Hujung Minggu)RM 683
Harga Purata (Hari Bekerja)RM 681