Pangsapuri di Innsbruck

The hotel is in a great location with easy parking and a bus stop in the back.The service in the lobby is very good and you can get detailed tour guides.And most importantly!The view outside the window is pleasant.

My husband and I stayed 3 nights in a deluxe room with Mountain View’s it was super clean and very spacious. The staff couldn’t do enough for you Jonas at reception was just amazing and so so helpful 👍 We had a few drinks down at the bar and the staff there were always ready to help even though it was a busy weekend with the ski jump competition all the staff were amazing love this hotel. We didn’t have breakfast there but I’m sure it would of been good. The hotel is only like a block or two from the train station so that was another plus and to walk to down town Innsbruck was an easy stroll. Went to the ****** but it wasn’t a winner 😩😩😩 Will definitely stay there again if in Innsbruck 👍

Comfortable rooms, great service and good facilities. The bar, pool area and reception all are lovely. Just round the corner to the old town and shopping, restaurants very close by. You can walk to the funicular station for Nordkette. I was very impressed with the excellent service at reception and the bar

This is a lovely hotel with extremely helpful staff. They helped us book reservations, with directions, and anything we asked them for, and always with a smile. The rooms are large enough, but most importantly, they are efficient. There is plenty of space in the oversized closet with drawers. There are multiple places to put luggage, a desk, and even a couple of sitting chairs and a table. We were very impressed with their breakfast. Not only did they have a lot of choices, but also many options for gluten-free diners (since I’m GF, I notice that). We were also impressed with the number of staff monitoring the dining room and replacing items as soon as they ran out. This hotel is also well-situated. Just down the street from Congress (Hofburg) and a 10-minute walk to Old Town. We highly recommend this hotel. One example of staff going out of their way for us was the night we decided to eat dinner at the hotel after being out all day and coming back dog tired. It was cold and rainy which precipitated the decision to stay in and eat in the hotel. Unfortunately we found out the hotel does not serve food on Sunday and Monday nights. Melike Y. helped us order a meal online from the equivalent of Uber Eats. Not only did she help us translate the menu and input the order, but she also called the restaurant to ensure they got the special order correct. When we went down to get our dinner the bartender, Ashok G. had plates, napkins, and silverware set out for us to use when our meal arrived. We didn't ask for any of that, he just did it on his own. Now that’s service!! As mentioned, the hotel is very well situated. Just down the street from Congress and about a 10-minute walk to Old Town. It’s right across the street from the Nordkette up to Innsbruck mountain and to the Zoo. Finally, we obviously dropped some money on the floor in our room and it went under the bed. The housekeeping staff found the money and laid it on the nightstand. We never would’ve known if we didn’t see it on the nightstand. The staff at this hotel couldn’t be nicer. We felt like they were family by the end of our stay. We highly recommend this hotel for any type of stay.

Good stay, were there for a game in the Tivoli Stadion and for that it was perfect as it is only over the street near the stadion

the stay was great with the wonderful alps view. appreciate that we have gotten an upgrade making the stay very comfortable. the receptionist was nice and even gave us recommendations and transportation card. location is extremely good, near to the old town. jus to note that the bathroom is quite transparent even though there are curtains to cover. breakfast was ok. overall, the stay was comfortable and pleasant!

The hotel was lovely. It was cleaned every day . Reception staff were very friendly and so were the cleaners. They even gave us a discounted bus ticket pass. Would definitely recommend this hotel. It was in a great location , a 3 minute walk to the train station and bus stops. It was a 5 minute walk to the town centre with lots of shops and restaurants . It’s about a 10 minute walk to the old town and golden roof. There’s also a cable car about 12 minute walk from the hotel and you can get on there to go to the zoo or to see Hungerburg. Really recommend this hotel.

The overall positive reviews for this property are difficult to rationalize following a recent stay here. This is really a three star hotel and the experience was disappointing for the price. While rooms in this part of the world are frequently small, our standard double room was barely large enough for two people with bags to move around comfortably. Furthermore, the bathroom is minuscule, and there is no real privacy for occupants given that the only thing separating the bathroom from the sleeping room is a sliding glass door that does not fully close. There are few amenities in the bathroom, and only refillable shampoo was provided in the shower, no soap or conditioner. A request to the front desk for either of these items was met with a terse reply from the rather gruff staff member that this is all they offer. Air conditioning cooled the room quite effectively, but the front desk informed us that the set point function was not enabled and that we could only control the temperature and fan speed of the output, which meant that we needed to either keep it on all night despite the room already being cold, or to shut it off entirely. The room and main floor common areas were very clean. Assistance was also lacking for a purported four star property. We checked in an hour before the room was ready and were allowed to store our bags for that time, but when we returned to the hotel a few hours later not only had the bags not been delivered to the room, we were given a key and directed to their basement storage locker where we were instructed to retrieve the luggage ourselves. The front desk did not appear to be busy at that time so I assume this is standard practice. The hallways were rather noisy until later at night, and the walls were thin with noise from neighboring rooms as well. The location is central and very convenient for walking or public transport, but the hotel faces a busy street. Internally facing rooms like ours were in close proximity to an adjacent outdoor restaurant and alleyway. Breakfast was a relative bright spot, although we found this to be no better than at most hotels in similar categories, and there were no made to order options. Attendants here were prompt and courteous, however they really only cleared dishes and did not serve anything. All considered, and even accounting for the various nuances of similar properties in this region, the Maximilian did not feel like a highly rated hotel, and the overall experience certainly did not come close to reflecting the lofty nightly rate, nor the strong review ranking we all see here.

We had even to the Innsbruck hotel 3 years ago when major works were being carried out at the hotel .After recently going back to the hotel I have found it has become better .Our room was perfect breakfast was perfect and the staff very helpful nothing was to much for them .The bar teams were very good and would always serve bar snacks.The reception team were brilliant.They gave us advice ro the places we might like to visit.I will be recommending to all my friends and family .Summery. Very high quality at an affordable price

Das Hotel hat eine exzellente Lage in Innsbruck. Alles sehr gut zu Fuß oder mit öffentlichen Nahverkehr gut zu erreichen. Das personal am Empfang ist super freundlich, aufmerksam und hilfsbereit. Kritikesch ist jedoch der Frühstücksbereich und das Servicepersonal dort. Am Sonntag eine Stunde vor Ende des Frühstückbuffets war gähnende Leere angesagt. Es fehlte nicht nur das Servicepersonal, es fehlten auch Lebensmittel. Es war kein Brot mehr da, kein Toast, nur noch 3 Semmeln, es war kein Plundergebäck da oder Croissants. Es gab kein Gemüse wie Gurken, Paprika etc. Es gab nur noch eine Marmelade und Honig und abgepackte Nutella. Der Rest der Marmelade war leer. Eierspeisen und Co waren vorhanden, aber kalt. Obendrein war das Servicepersonal vom Frühstück maulig und unfreundlich. Die jungen Damen stritten sich hörbar im offenen Küchenbereich und schimpften uber die Gäste. Wünsche der Gäste nach Brot, Käse etc wurden nur mit „haben wir nicht, ist aus“ abgetan. Der unangebracht unangenehme Tonfall und die Unfähigkeit negatives Feedback der Kunden anzunehmen, machten die Atmosphäre sehr unangenehm. Insgesamt kann man das Frühstück für ein 4* Hotel, mit durchaus stattlichen Zimmerpreisen, nur mit ungenügend bewerten. Die Dusche am Zimmer musste auch reklamiert werden, da der Duschkopf stark verkalkt war und fast kein Wasser heraus kam. Der Austausch durch den Hausmeister klappte dafür gut. Lediglich der Schlauch war zu kurz, um die Wandhalterung nutzen zu können. Ergo musste man in der Dachschräge von Hand duschen. Das Hotelzimmer Nr. 503 war dafür wunderschön und angemessen geräumig fur ein Deluxezimmer. Mit kleinem Balkon (sehr nice) auf die Rückseite gelegen und mit wunderbaren Blick auf die Nordkette.