Pangsapuri di Paraty

Excellent location and best service and friendly staff.

This hotel was wonderful, the service was fantastic for the most part. I say for the most part because I had to wait over 30 minute for a few bottles of water and needed to call twice. Also they don't really know much about technology...I figured out the TV myself and the A/C had a timer set to go off in the middle of the night, I called downstairs, no one came so I figured it out for myself. For a luxury property it would have been nice to have a makeup mirror in the bathroom and a box of tissues ( I bought my own box). One last critic would have been great to have the serve of someone to iron your clothes . We also needed adaptors so we could use our electronics (and my friend with me was from Rio, but still needed one as there was no way to plug in your cell phone charger). One more HUGE thing, the floor in the shower is a bit slippery and there is no handrail, nothing to grab onto, a bit dangerous, no matter what your age and I would have like brighter lightbulbs in the bathroom. On a Positive note (and there were many) Room was clean and bed huge and comfy and quiet at night for sleeping. Double sinks in the bathroom a plus. Everyone was super friendly and breakfast was fantastic. Pool and gardens were lovely, lush and tropical. The ice cream shop Miracolo was a dream, we went for ice cream every afternoon, not to be missed. And the restaurant Pupus was truly exceptional, the service was 5 stars and the food was prenominal. All in all we had a wonderful weekend.

Ficamos decepcionados com o hotel. Postam fotos e cobram valor de hotel de luxo, mas está bem longe disso. Hotel bem deteriorado, quartos extremamente simples, frigobar velho e vazio. Ficamos 6 dias, em 2 a água do chuveiro não esquentava, disseram ser por conta das caldeiras, que tínhamos que esperar pq tinham acabado de colocar lenha, quase 1:30h esperando pra poder tomar um banho quente,mas o hotel estava lotado e não se prepararam para isso? Faltam toalhas de banho, teve dia que tivemos que buscar na recepção toalhas de piscina pq não tinha de banho, toalha de mão e tapete de banheiro só colocaram 1 dia, que inclusive deixaram lá sujo e não trocaram mais. No terceiro dia tivemos que trocar de quarto porque choveu e gotejava dentro do quarto. O quarto que ficamos dizia que era vista para os jardins, mas quando abrimos a cortina, dava de cara para um tapume de bambu horroroso. Tem 5 jacuzzi e só 2 aquecidas, tem que marcar horário às 7:00 da manhã, então é praticamente impossível conseguir. A piscina e as espreguiçadeiras não comportam a quantidade de hospedes, teve dia que não tinha lugar para sentar na área da piscina. O café da manhã é até variado, mas beeemmm simples, e todos os dias são as mesmas coisas. A limpeza dos quartos é bem fraca, bem por cima mesmo, a quantidade de camareiras não comporta tantos apartamentos. O que salva são os funcionários, todos sem exceção muito educados e solícitos. A comida e os drinks do restaurante também são muito bons, não são baratos, mas condizem com o preço. Enfim, não recomendo e não volto.

Stayed here with my family for a week and the place was incredible, and I highly recommend it to anyone visiting Paraty. It's a bit far from the historic center so you'll need a car to move around and explore. ROOM We stayed at Suíte Master, the room was very big and clean. The bathroom was very spacious, with good toiletries included and a shower with nice water pressure and temperature. It had a large TV with many channels available, a good aircon system, and a mini fridge. I liked that the minibar was empty so we could buy our own drinks and keep them cold. Even though the room was in front of a pool and the car parking, it wasn't noisy at all. It was nice to chill and have a drink on the veranda after a day out. The bed was comfortable with a nice mattress and pillows. STAFF All the staff was very friendly and helpful in any area of the hotel, but especially the restaurant staff. RESTAURANT The food at the restaurant was really good, we ate there almost every day because of it, and everything we tried from the menu was great. The drinks were also very good, especially Jorge Amado. The buffet breakfast was excellent with so many options to choose from. The only negative was the burger place, I actually didn't try the burger myself, but I went with the family one night for dinner and they all complained that the meat was overcooked. I liked that I could sit at the burger place with them, but order meals from the restaurant menu. POOLS The 3 pools are very nice, but only one is heated, and it was always very crowded, especially in the evening. The other 2 pools were very nice during the day but a bit cold in the evening, but also I didn't visit during summer. I didn't appreciate that people are allowed to drink in the pool, so people had their beer bottles with them inside the pool, or bottles sitting at the edge of the pool, which can be quite dangerous if a bottle breaks and glass falls inside the pool. Not sure it's even allowed, but there was no one stopping people from doing it. FACILITIES The gym seemed quite large and nice, but I didn't use it. The sauna was good. The kid's area was nice and a great addition to keep the niece entertained, but it was good fun for the adults as well. I enjoyed the massage chairs as well. WIFI The wifi worked well throughout all the areas of the hotel

A very charming bed and breakfast. From th outside it doesnt look like much, but inside is a small peaceful oasis. One block from the beach and a 10 minute walk to the historical center. The rooms were well taken care of and extremely clean. The breakfast was a perfect mix of everything. The staff was super friendly and always ready to help or give suggestions about the city, restaurants, and excursions. You´ll be glad you stayed.

A pousada é linda e tranquila, com um espaço externo muito agradável. O quarto é excelente, equipado com sacada, rede, cama e colchão de alta qualidade. O café da manhã oferece uma grande variedade de pães, bolos, frios, frutas e bebidas. À noite, há também a opção de caldo e lanche para quem prefere ficar na pousada. Muito bem localizada, está a 8 minutos do centro histórico, 10 minutos do cais para os passeios de barco, e de fácil acesso às praias, sendo apenas 10 minutos até a Prainha da Praia Grande, por exemplo.

Hotel perfeito!! Equipe de colaboradores muito atenciosos e simpáticos. Certamente voltaremos mais vezes!! Importante estar de carro para se locomover até o centro histórico. Embora seja próximo é necessário pegar 5km de pista. Recomendamos fortemente a estadia.