Hotel Dengan bar di Lapland, Finland

In the mountains~ It is more convenient to drive by yourself! There are not many people, very quiet~ It takes about half an hour to drive from Santa Claus Village Drive into the woods of the hotel. There is a kind of lonely beauty!! It is also very mysterious... There are also deer in the hotel! It’s a pity that I didn’t see the northern lights this time

I stayed at Apukka Resort and it was truly unforgettable. Everything was perfect, from the spotless cleanliness to the peaceful location near the airport. The service was exceptional; they even picked us up by car from the reception and drove us directly to our room, which made everything feel so warm and personal despite the -30°C weather. Sipping hot chocolate in the freezing Arctic air felt surreal, and our private sauna session was incredibly relaxing, the perfect way to end a snowy day. But the most magical moment? Watching the Northern Lights dance right in front of our room. So vivid, so clear, so unreal. It was honestly one of the best experiences of our lives. A dream I will never forget.

We stayed at Pyhalinna and overall found the apartment itself to be decent. The facilities inside the unit were quite complete and convenient. However, the cleanliness was disappointing — the bed sheets were not clean when we arrived. The funny (and slightly frustrating) part was that after we reported it, someone came to do a light cleaning of the room (even though we were previously told mid-stay cleaning required an extra fee), but the sheets still weren’t changed. The property is ski-in/ski-out and located next to the “family slope,” but there are many areas that really need improvement. First of all, for beginners without a car, it takes around 30 minutes to walk down to the base area to rent equipment(experienced can use the shop on the mountain), and the path is quite unsafe. Honestly, this alone almost made me give a one-star review. Secondly, the so-called family slope wasn’t fully open, and the upper section was surprisingly steep — definitely not what we expected for a family-friendly run. Returning the rental equipment was also inconvenient; you must ski all the way to the bottom because the shop on the mountain doesn’t accept returns. After returning our equipment, we were very lucky that the ski patrol officer Markus kindly offered to take us back up the hotel. We really appreciated his help — without him, it would have been another long and difficult walk. There are simply many practical issues that should be improved. I truly hope the resort can learn from more established ski destinations to create a safer and more beginner-friendly experience. The positive interactions with the staff were the main reason we didn’t give this place a one-star rating — they truly made a difference despite the other issues. Really thank you, Coach Joni, Peter, Markus, Joonathan and the other staff I didn’t get your name.

This was our first trip to Finland and our first time staying in a glass igloo, and overall, it was a wonderful experience. The only inconvenience was that we couldn't drive directly to our room; all cars had to be parked in a central lot. If you have a lot of luggage, be prepared for a bit of a trek as you'll have to pull it all the way to your room. If you have too much luggage and your room is far, the front desk does offer sleds to help you push it along. 😂 But it's understandable, as there are many people walking around the property, and with all the glass igloos, cars driving around would definitely compromise privacy and create light pollution. Our room type didn't look very big, but it actually had a separate sofa area for relaxing, and there was plenty of space on both sides of the bed. We were able to open up three large suitcases with room to spare. Most importantly, there were many power outlets in the room, which was incredibly convenient. The food provided was also quite good, with very fresh vegetables. We had satisfying dinners and breakfasts, and there were many choices for tea, coffee, and desserts. For those who enjoy alcohol, you can purchase it at the bar at your own expense. The overall service was excellent. The hotel offers many activities for an additional cost, so you can easily fill your days and then rest up to chase the Northern Lights at night. The hotel also provides a free Aurora borealis notification app (which usually costs money) that was very accurate. Basically, as soon as we received a notification, we could get ready and see the Northern Lights. Whether striking various poses in our room or walking around the hotel grounds, we saw beautiful auroras. This trip to Finland, staying in the glass igloo, truly made our dreams come true and completed our journey.

The hotel is located right in Santa Claus Village, and you can park right next to your cabin. There are also slow charging stations available. The room was well-equipped, even with a sauna, making for a comfortable and warm stay. Breakfast is served next to the Santa Claus Gift House, and the variety was quite good.

Buffet breakfast, diversified styles, my favorite salmon, eggplant juice beans and wheat skin, and a self-service waffles machine, let the guests make their own waffles 🧇, hot and very delicious! The hotel is on the side of the river in River Juutua, you can see the beautiful view of the river in the restaurant and room, first-class enjoyment! The front desk clerk was happy to answer our questions, and some were smiling! The waiters and food in the hotel restaurant (Aanaar) reached the level of a 5-star hotel. When serving, each dish will be explained, what is its main dish, side dish and juice! The most unfortunately, the thermostat does not have temperature, and the weather is not too cold. There is a hot tube for drying clothes in the bathroom, and the wet clothes are drying quickly!

Bad management during check in. I book an Apartment for 2 nights for this stay but I got the room for 1 night each. Staff told me I have to change room tomorrow and check out at 12PM. So that mean first night I stay and tomorrow check out 12PM and wait for a new room. Also, the apartment is very far from reception. Luckily, I have a car. Imagine if I don't have a car, I have to carry big luggage from the apartment to reception to check out and wait for new room later and move my luggage to new room again, how was it? Moreover, when I check out at 12PM staff told me the room will ready for check in around 2 hours. Then came back to check in again for second at 3PM another staff told me the room is not ready yet and policy for the Apartment check in time is 6PM. ***!!! I said I need the room now because this is unacceptable. Then staff told me the room is ready and give me the key card. So, for this situation I waste the time for half day to pack my luggage, move a lot of luggage to my car with a lot of snow, check out, go to reception for check out, wait the new room, wait, wait, wait, and come back to check in and got very bad answer that she told the room is not ready, and go to check in again, move my luggage to new apartment with a lot of snow, and take a rest. VERY BAD!!!!!

The room was a bit small, and the air conditioning wasn't quite strong enough – I even felt a bit chilly wearing thick fleece pants. I suggest increasing the fan speed on the AC. There's a time limit for showering in the room; if you exceed it, the water cuts off, likely due to a small water heater capacity. The Aurora alarm system in the room is excellent. The restaurant food was pretty good and acceptable for a Chinese palate.

The room was good and cosy. It was near to the appuka resort shuttle bus if you have booked activities with them. The breakfast was good too. All the necessary shop and restaurant are closed and round the corner. I would choose this hotel again if I come again. Thanks for storing my luggage from morning until close to 6.30pm

The service here is quite good, the staff in the recee will give you some useful advice if you ask, room is really awesome, geting a nice view from the balcony. The breakfast is also good. 服务很好，房间有阳台，浴室，桑拿房。风景很好，周边有几个餐厅可以吃饭。早餐也不错