Room was quite squeezy cos we have 2 big luggages so no space to move. The shuttle transport was good and efficient. Breakfast was good. Room was clean and new. Bed was too soft.
Hotel berhampiran Lower Town,Zagreb50% pelancong memilih kawasan ini
Yyingjiemeow2025.04.25
The hotel is at this little quiet corner which is also good since we had to open the window at night (aircon is centralised and it’s still “winter” despite in spring). We were given level 6 which is the highest floor so it helped with the quietness. The breakfast spread was amazing, lots of cheeses and cured meat. The cooked vegetables are the best, though it can get a little oily. It’s a convenient location to walk around the city, and visit the parks and museum. There are good food options around as well. However, we were there during Easter so most of the places are close but there was a pizza place within 6 mins walk which is open during Easter. Lots of supermarkets around, so it’s easy to get snacks and fruits.
Hotel berhampiran Lower Town,Zagreb50% pelancong memilih kawasan ini
KKoo Boo Keong2025.09.09
Location is good for a 15 mins walk to old town, or tram if you do not prefer to walk. Walking distance to the coach station where it connect to airport which cost Euro 4/pax, you can also choose to take a tram than change to bus direct to airport that cost less than 1 Euro. Convenient store is just next block open until 10pm. Overall GOOD.
Hotel berhampiran Lower Town,Zagreb50% pelancong memilih kawasan ini
PPengguna Tetamu2025.10.03
Nice and clean hotel with excellent service. Front desk was very helpful and recommended good eating places and helped take care of the car. Parking was very convenient just out in front of the hotel.
Well airport is in the name and you can hear the engines hit full throttle but i need 'airport' to mean airport. About 18 minutes walk, a 290 bus ride or 10 minutes ripoff taxi. Like all airports, the drivers may as well be criminals, they will not like getting a fare to the royal it being a short journey.
Restaurant is called 'forks' and shares staff with the basement breakfast room. Lots of breakfast choices and a none too unreasonable cappuchino from a machine.
Rooms are fine but without tea and coffee making tools. The bathroom underfloor heating invites a midwinter visit.
Hotel berhampiran Lower Town,Zagreb50% pelancong memilih kawasan ini
PPengguna Tetamu2025.05.24
Really nice hotel very well located right next to a Tram stop. Friendly and efficient reception team. Modern interior and comfortable bed. Lacks a little sound proofing in the rooms but overall it's a good package.
Hotel berhampiran Lower Town,Zagreb50% pelancong memilih kawasan ini
--Nancy-2025.04.28
I recently stayed at the Sheraton in Zagreb and found the experience to be quite average. While the staff were friendly, the accommodations were disappointing, especially for a hotel rated 5 stars—it had more of a 3-star look and feel.
The lack of windows made the rooms feel stuffy, and the carpet was noticeably dirty. The bathroom was small, the TV was outdated and small, and not all channels worked. The rooms overall felt old and in need of renovation, which was a stark contrast to the beautifully renovated front desk area downstairs. The bright, modern lobby clashed with the dark, outdated corridors and old rooms, leaving much to be desired.
I had hoped for better given the brand's reputation. While the service was good, the overall accommodations did not live up to the rating or expectations.
Hotel berhampiran Lower Town,Zagreb50% pelancong memilih kawasan ini
PPengguna Tetamu2025.06.14
This wonderful hotel is right in the center of old Zagreb. Everything is within walking distance.....restaurants abound, flower market and food markets, shops, the trolley for transportation is close by, and many museums, churches, government buildings, parks and Historic sites. The Hotel Dubrovnik is clean, light rooms, comfy beds, and a sumptuous breakfast! We thoroughly enjoyed our stay.
Hotel berhampiran Lower Town,Zagreb50% pelancong memilih kawasan ini
CCanas ltd2024.06.24
Very convenient location for visiting by car. Parking is very close to the hotel
Sangat Baik
49 ulasan
8.4/10
Harga bermula
RM351
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Bar di Zagreb County
Terokai Ulasan Tetamu Hotel di Zagreb County
Lihat semua
9.1/10
Great
GGuest UserNice and clean hotel with excellent service. Front desk was very helpful and recommended good eating places and helped take care of the car. Parking was very convenient just out in front of the hotel.
GGuest UserVery satisfied with this stay. I flew from Munich and arrived early. The front desk arranged a room when there was one available. I am very grateful. The room is very new, the supplies are relatively new, there is nothing wrong with it. The room is very quiet in a residential area, and there is a supermarket and bakery next to it, which is very convenient. The breakfast is good, with a variety of choices and good quality. For example, the dried apricots are as good as those in Turkey, big, sweet and soft. The disadvantage is not the hotel's problem. Although the road from the bus station to the hotel is flat, it is very bad (much better on the station side) and the other side is not as good as the countryside. It is very tiring to drag the luggage
GGuest UserEverything was good except for the fact that the only reason we booked the hotel was because of the outdoor pool on the top floor, since it’s the only one of its kind in Zagreb. Nowhere did it say that the pool would be closed when we made the booking.
What compensation did we receive? Access to a pool at another hotel. The problem was that those pools were indoors. After several complaints and calls to Trip.com, we received 15% of the booking fee back. In my opinion, that was not sufficient, but it is what it is. Everything else was fine.
GGuest UserOne Rude Staff Member Ruined an Otherwise Decent Stay
I stayed at Esplanade Zagreb Hotel with high expectations given its historic prestige, but one employee’s unprofessional behavior significantly tarnished my experience.
Upon arrival, I mistakenly entered the hotel’s parking area as the parking gate opened. After realizing the error, I proceeded to the lobby, completed check-in, and moved my car to the designated drop-off zone for valet service. At this point, a parking attendant aggressively confronted me—hands on hips, speaking in a condescending tone, and demanding how I’d accessed the area. His demeanor was more suited to scolding a trespasser than addressing a paying guest.
To be fair, the front desk and concierge staff were perfectly polite and efficient. Had I not encountered this particular employee, my overall impression would have been positive. But for a hotel branding itself as a luxury establishment, even one hostile interaction is unacceptable. A guest’s entire perception can be undone by a single moment of poor service.
The incident casts doubt on the hotel’s training standards. Why does such a disparity in staff attitudes exist? I hope management addresses this, as no amount of century-old tradition excuses rudeness. Until then, I’d hesitate to return or recommend Esplanade Zagreb without caution.
HHowtowinthelotteryLocated about 15-20 minutes walk from the central bus station or about 5 minutes via taxi. A mix of tram and walking would take you 15-20 minutes.
Surrounded by a pizza takeaway, coffee shop, bakery and mini mart.
About 20 minutes walk to the main town centre or take the tram just outside the hotel. You can take a taxi which is generally outside.
The surrounding area is safe but looks a bit run down because of graffiti.
The hotel reception is immaculate. Customer service is really good and you can leave your bag if you check in early (3pm check in). The first floor has a pool (free), limited gym (free) and spa (paid). Restaurant and bar at the ground floor.
The room is immaculate but looks a bit dated. King size bed is very comfortable and a bonus. Blankets are comfortable and weighted. Air conditioning is strong but a bit loud.
Kettle, free coffee/tea, complimentary waters, iron/ironing board, hair dryer, robes/slippers, and towels available.
Shower is strong with two different heads. The shower sprays everywhere on the outside floor due to a poor glass shower curtain.
Noise? Rather quiet but can hear noisy people shouting in the corridor.
TV is old and dated.
Plugs on both sides of the bed (European style).
Overall, a decent hotel for the price.
GGuest UserThis wonderful hotel is right in the center of old Zagreb. Everything is within walking distance.....restaurants abound, flower market and food markets, shops, the trolley for transportation is close by, and many museums, churches, government buildings, parks and Historic sites. The Hotel Dubrovnik is clean, light rooms, comfy beds, and a sumptuous breakfast! We thoroughly enjoyed our stay.
GGuest UserFirst things I like to express my appreciation to Toni at front desk who's very friendly welcoming my first day check in and helping me when I have problem with rental car. He really put his effort making so many calls when the rental car didn't response well, but finally all problem solved. And he sent his regard throe his friend at front desk on my second check in after 7 days traveling to Split and Dubrovnik, his name also Tony and he also very friendly.
Thanks to both of you Toni & Tony ( I hope I didn't wrong spelling your name )
It's highly recommend for all type of traveler, the room is very quite, I can't hear anything from next room or outside, sleep like a baby. I love the spacious shower room and all luxury amenities. If not mistaken I think this is a brand new hotel.
Since i drive a car, for me location is not important, 8 minutes drive to the old town, not too far. I like the neighborhood is so quite.
Breakfast has many menus and tasty too.
Overall is perfect , one thing I don't like is the dimming lights.
If they have a brighter light, I will be so happy.
The W By LJ is my youtube channel if you like to see my review video
GGuest UserThe hotel was exceptional in class and service. It was worth it. The room was huge and well renovated. Breakfast was elaborate. Staff very friendly. It is in a quiet area and 20 mins walk to town centre. The tram stop is just outside the hotel
TTimThe room was spacious and the receptionist very friendly.
The bath was very moldy, the beds were quite small and the ac couldn’t be controlled.
For a stay of one night its ok and it was the cheapest option for longer stays I would not recommend it.
AAnton26Fantastic location, excellent service and a clean room to complete the package. I ordered room service instead of going out and was so impressed with the service. Served with a smile and felt like a valued guest. Buffet breakfast offered something for everyone, whether it was a hot or continental breakfast. Thank you for looking after me!
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