Hotel Dengan bar di Troms, Norway

The hotel enjoys a very strategic location, making it convenient for sightseeing, shopping and eating. I particularly enjoyed the breakfast spread, which offered a wide variety of options, although it can get quite crowded on weekdays, making it difficult to secure a table. The staff were consistently friendly and attentive. One suggestion for improvement would be the addition of facilities like a sauna or other winter-friendly amenities. Harbour view from the window is nice (see attached). Overall, it was a very enjoyable stay.

Pros: - Beautiful view - Daybed was as comfortable as the bed - One of the most conveniently located hotels in Tromso - Delicious, well-seasoned breakfast Cons: - Hotel amenities are lacking (toiletries, facial tissues, phone to contact conceirge) - Only one staff member after hours, no form of room service then - Staff aren’t attentive enough. Notably, towels that were removed were not consistently replaced with new ones (One night all were removed, none were replaced. Another night, all were removed and only one was replaced)

This is a 4-star hotel, but they didn’t even provide a complimentary water bottle for welcome, which was surprising. Even many 2-star hotels offer this basic service. I have stayed in both 5-star and 2-star hotels, and this felt disappointing. Small details like this really affect the overall guest experience.

The service was great. It's close to the city center, about a 10-minute walk to the northernmost McDonald's 🍔, and the Arctic Gate is just 3-5 minutes on foot behind the hotel. The hotel's 12th floor has an open-air rooftop, offering a fantastic view of the cable car 🚡. If you're lucky enough to catch the Northern Lights, it's an excellent viewing spot with an unobstructed sky. The hotel breakfast was a bit monotonous (Western-style), though smoked salmon was plentiful, and there were some local specialties. I found the first-floor restaurant not to be great value for money for dinner. The 10th-floor restaurant requires a reservation in advance, and if you get a window seat, you can see the Arctic Cathedral ⛪️ across the fjord. The food there was delicious and much better value than the 1st-floor restaurant. In Tromsø, it was the best restaurant I've been to (in my personal opinion). The hotel lobby on the first floor has a very convenient taxi calling machine; you can wait in the lobby and then directly hop into the taxi when it arrives at the door.

The location is super convenient, right in front of the cathedral. Many day tours meet up downstairs, which is fantastic! The hotel breakfast was also very satisfying. I was so happy to see the Northern Lights in Tromsø! You can consider a day tour or just walk to the pier. As long as it's a sunny day with a high Aurora Index, you'll be fine!

This hotel boasts a superb location, close to public transport and shopping areas, making it incredibly convenient for getting around. The room size is on the smaller side with a compact layout, but it's very clean and the facilities are complete and perfectly adequate. The front desk service was attentive, and check-in was quick. For the high prices in Tromsø, it's a hassle-free and comfortable option, definitely worth recommending.

The hotel is in an excellent location in the harbor overlooking the Arctic Cathedral and right next to Storgata!!! It is a bit old but remains traditional!! Perhaps some renovation in the rooms would be needed! Breakfast is a classic intercontinental breakfast buffet while the dinner is somewhat poor and basic! The fika is a nice touch!! The staff was pleasant and smiling except for the skinny young man on the day we checked in who was obviously bored and wanted to go to school and did not inform us about anything!! We had to ask him about all the procedures of the meals and the hotel while he did not provide us with any other information either about the hotel's facilities or information about the city! It is worth it just for the location and we would probably prefer it again!! And yes, we saw the northern lights one night from our window across the mountain and above the harbor!!!

I have upgraded to deluxe house from the hotel email due to adding two friends of mine are joining. I have paid so much extra to top up from the hotel. When I checked in, the receptionist said I have to pay extra NOK 200 because I did not inform them that I have 2 extra friends are joining. Firstly, I did call to the hotel to check how much I need to top up due to two friends are joining. Second, the deluxe house is meant to have 4 -5 people to stay in, we have 4 people in total. Third, I booked this hotel on my first night and last night in my Tromso trip. I’m looking forward to stay river view and garden view. But unfortunately the service that I received is extremely disappointed and bad!!

The hotel is near the airport, an easy 20-minute walk if the weather's good. On a snowy day, we opted for the bus to the airport, which was super convenient. The hotel was quite busy overall, and breakfast started at 6:30 AM, the earliest I've seen in Norway! The breakfast selection was actually quite varied, though the layout was a bit cramped. You do need to return your own tray. The coffee machine was very easy to use. There's also a stunning observation deck right next to the breakfast area.

The location is fantastic, right in the city center, making it incredibly convenient to get anywhere. There are even many tour meeting points right outside the door. The front desk staff were all very helpful. The rooms are quite spacious, though the shower drain is a bit slow. Breakfast offers a good variety, and I was pleasantly surprised to find Chinese fried rice!