Hotel Beach di Tuscany, Italy

The hotel was nice and Tidy as you'd expect from a five star hotel. Breakfast was great and staff helpful. What I found strange was that you had to pay to use the spa (use of sauna etc.) With hefty price tag of €70 PP on Friday. My mattress was knackered springs broken and one side virtually collapsed. The bathroom door was taty with bits peeling off. Admittedly, I couldn't be bothered to complain and get my room changed after unpacking our stuff and noticing the state of mattress late at night. And parking was €18 per night, which I didn't notice of any mention of their website or Trip.com. They charged me for 2 instead 3 when I mentioned the mattress before checking out. To be honest there has to be some level checking the condition of the beds by the supervisor. The pool on the roof was very small, not worth bothering with except if want to sit beside it for suntanning. I didn'tnotice any offer of drinks or food at the pool. I gave service a four star only because we asked for couple of things to the room which didn't happen.

We stayed at this place for the 2nd time (first time was right before the pandemic) and I should say that the hotel successfully keeps up to its standards. Rooms are clean and spacious, with almost everything you may need (except the iron). The SPA area is fine, but better go there around noon before the new wave of the guests arrives. Breakfasts are superb with a wide choice of hot dishes, pastry and drinks. That is really a great choice for Italy I'd say (sorry, Italy))) The hotel territory is well kept. The sandy beach is right across the road. The only minor thing which was a bit disturbing was the lack of toiletries. Nail kits, sewing kits and other things used to be available without any requests. Now you get the very basics and have to call if you need some extra. That's absolutely fine but.. feels like ”let's cut the cost” sign :) But anyway, I loved the stay and will def be back some time.

Hotel Massimo was a great pleasant surprise both in terms of customer service and hotel quality. First I made a mistake of the reservation date and the hotel staff immediately helped to update the booking without additional charge. Second, when I request for a room change to a quieter area of the hotel, I was attended to promptly with a small charge of 10 euros to upgrade the room. Their breakfast was exceptionally tasty and staff was courteous and kind. One of the best hotel service I received in Italy! Highly recommended!!.

The accommodation is clean, the food is great, there is ample parking, and the staff is all friendly. I checked in at 2am, and there was no problem at all, and they kindly took care of it. I only have good memories.

The hotel looks very good on the outside and has a modern feel inside. The service is also very kind and polite. The biggest problem is the room. The walls in the room are very rough, the materials used in the toilet and bathtub are very poor, and they are not elegant or magnificent at all. The price is HK$4,000 per night. At this price and with such a decoration, it is really unacceptable.

More than expected, the hotel appearance is not good, the inside is particularly clean and comfortable, the beach is very close, the big bed is very comfortable, better than the five-star hotel I lived in before. Participated in the carnival of the town, the service staff was also very enthusiastic.

Fantastic, where the guest is at the forefront, attention, SERVICE with main letters widely well cared fresh breakfast All pretty clean staff are top. Pool beautiful in a small garden . All beautiful dressed with art . The hotel is not so beautiful from outside as it is from inside. A absolute adviser Name these critical travelers. Take a room with balcony, otherwise you have only a stick. That was a little overcome. We had our dog with us, and therefore we didn't have the hong in the beautiful restaurants during lunch or dinner, and this was not mentioned in the bookings, so we cannot evaluate the food. Massa itself is not much on, visit Luca Pistoia Seinna really worth the effort.

Hotel nella norma, non aspettative una cucina di qualità, camere belle e pulite. Consiglio per tutti: non parcheggiate fuori dall’hotel di domenica,vi porteranno via la macchina, c’è il mercato e nessuno vi avviserà.( Mafiata Bella e buona) Gestore Hotel, poco raccomandabile in quanto non ha avvisato noi del mercato con conseguenze poco gradevoli. Consigliato ma non troppo.

Fantastic grotte shape spa with music under water ! Incredible Place on the sea for walks also inverse

餐廳的墨魚麵非常好吃，酒店前台和餐廳服務都非常得好，雖然是淡季，但酒店的人超親切的，連桑拿、spa. . 還未客人，準備堅果和檸檬水，真是體貼