Hotel Mewah di Bali

My friend and I stayed at St Regis for two nights. This was our first stop for Bali and we were left with fantastic first impression. The resort has offered above and beyond services. Everyone was super nice. The hotel offers great facilities. We booked the orchid garden room. It is so spacy! The breakfast, I can't compliment enough. There's a variety choice of cuisine and types of food, and everyone remembered my preference. The resort offered foie gras and lobster for breakfast, and it was done perfectly. Foie gras are buttery with a smooth texture, and melts in your mouth. We celebrated Chinese New Year there. There was lion dance and the restaurant offered special menu for Chinese New Year. We felt included. If you are going for a drink in the St Regis bar, the staff probably will recommend you to try red snapper, which is a Balinese bloody Mary. Be prepared that you will be shocked. This is unlike any bloody Mary you can find anywhere in the world. It's so full of flavour! My personal preference is the pina colada at the pool bar. Overall, this is a 10/10 experience. We would definitely re-visit for our next trip.

Perkhidmatan di hotel ini sangat baik, dan persekitarannya sangat sesuai untuk percutian yang santai Bateri tidak mencukupi dan pesawat itu terhempas ke laut mereka akan mengaturkan seseorang untuk mencarinya pada keesokan harinya. Mereka menganggap itu hanya ceramah, dan mereka memberikannya kepada saya secara langsung apabila saya mendaftar keluar pada waktu itu, saya sangat terkejut anda sangat. Saya sangat mengesyorkan hotel ini

作為安縵粉，退休後正式開啟了全球安縵巡訪之旅，第一站來到這家已經有35年歷史（1989年開業）全球第二家安縵。服務沒得説，一如既往的高水準，房間和餐飲也非常有峇里島風味。特別體驗了一下送機服務，簡直遠超預期，你要問為什麼，自己去體驗一下就知道了……哈哈

很難想象一晚人民幣三萬起價的酒店， 被這個酒店嚇死晚上我帶着三歲孩子一夜沒睡被驚嚇，打了前台酒店電話四個小時無人員接聽，太可恨了，需要幫助的時候一個人都沒有電話打不通，全球頂奢酒店聯繫酒店前台電話無人接聽，本來想報警但是在峇里島想着多一事不如少一事。中國人在外面真的被坑，酒店房間老舊和中國三星級酒店一樣，我發出來讓更多人中國客户看到。避免危險和踩坑

Aman memberikan saya banyak perkhidmatan berkualiti tinggi yang mengejutkan saya. Banyak aktiviti bertimbang rasa, menyelam dan melawat kuil semuanya percuma. Kegemaran saya ialah pantai pasir hitam yang tenang, melihat komputer dan pantai.

This is our second time visit to the resort which has been very well kept. They’ve introduced two new initiatives this time. 1)appointment of a butler to take care of his/her respective hotel guests. As such, i only need to deal with one contact point for all my requests which provides me with the greatest convenience. My butler Rose has been extremely helpful to hv fetched me a table at the hard book Italian restaurant and book massage despite it was a last minute request. Her meticulous arrangements have made my stay a very pleasant and enjoyable one. 2) breakfast is served around the clock one time every day. Guests can now order breakfast from the menu as they wish. They’re very generous. You could simply order as much as you want, with different portion and free combination. I truly feel that this is more eco friendly than the traditional buffet style. And they do deliver the food at the highest quality by freshly making them. All staff are well trained, courteous and passionate. I do feel that they enjoy the work, and that’s how they strive to make every guest to hv a wonderful stay at the hotel. We had a best ever family trip here at Bulgari resort and we’ve planned to come back once again!

Just to provide some context to my review, i stayed in the Sky Pool Suite, and it cost me USD820 per night (that’s SGD1,110). The condition of the suite was appalling to me. It was poorly maintained. Photos speak for themselves. Ceilings covered with mould & algae. Walls stained. Wooden pool deck floorboards covered with algae, extremely slipperly when wet after getting out of the pool. Metal beams all around the ceiling were rusty. The floor & table in the room were covered with dust. Sliding glass doors weren’t cleaned. Giant exhaust pipes literally just adjacent to the suite, with outlets 2-3metres away from the suite’s outdoor bathtub pumping out plumes of smoke, ensuring you won’t breathe in the fresh Uluwatu air. Clothes hangers were covered in rust. Handheld showerhead had a layer of dirt over it. Height of the showerhead could not be adjusted because the adjustable knob was unusable. Room’s desk lamp was broken. Power outlet on the desk was broken and loose. I’ve been to Bali many times, and i’m certain this is one of the most poorly maintained hotel rooms i’ve stepped into, despite having paid the most that i’ve ever had for a few nights’ stay at a Bali hotel. You can see the photos and judge for yourself. On a positive note, every member of the service staff we came into contact with during our stay was amazing. They are always smiling and will make you feel most welcome. I cannot say enough about their service. Frisky was the duty manager who attended to my concerns about the condition of the suite, when i raised this on the last night of my stay there. He offered to have the room cleaned, he offered us a ride to the airport provided by the hotel for the next day, and he let us stay in the suite up to 430pm the next day, the day we were checking out, which was the time we needed to leave the hotel. Adi the GEM supervisor & Yoga the Rocka restaurant manager were also very helpful & left an impression. There were many other service staff whom i’ve had the privilege to meet whom i am unable to name individually, who made the experience at the hotel (while i was outside the suite) a truly memorable and special one. The service was truly deserving of a 5 stars rating.

It was amazing! The location is perfect, very close to airport, the service and breakfast is amazing. Very friendly staff. The room is a dream, the private pools are calm and cosy.

Super love the warm hospitality of the Mandapa. Bring our parents and they keep praising the service .

The interior of the resort is beautiful and elegant. I really love the room’s design, colors and it is so spacious. All furniture fit perfectly, love the hidden tea/coffee making corner. However, we had issue with water heater, bed side lamp and the smoke detector, surprised that we don’t get offer to change our room, it is a bit annoyed because we have to wait. Thank goodness that the smoke detector only activated the alarm during our room tour and check out, at least it didn’t spoiled our Sunday morning. I guess Thailand hospitality would react differently in such situations. To be fair, staffs are very friendly, polite and attentive. Food is amazingly great at both Segaran and Akasa. As overall, we really had a great time and wish to be back very soon.