Hotel Boutique di Jiangsu, China

We’ve been traveling through China for nearly a month, so pulling up to the Pan Pacific Suzhou felt like a sudden shift—it is a massive, distinctly Western-style property. The environment is truly lovely. The gardens, especially the Pan Men scenic area right next door, are a total highlight and provide such a peaceful setting. Inside, the hotel is grand and spacious, with a fantastic breakfast buffet that strikes a great balance between traditional Chinese and Western options. However, the sheer scale of the place makes it feel a bit impersonal. It’s so spread out that I actually found it confusing to navigate the hallways. Also, be aware that you are pretty isolated here; you’ll need a taxi to get to almost anywhere of interest in the city. I was also disappointed by the room amenities. For a hotel of this caliber, it was strange to find no coffee machine and an empty mini-bar—it felt like a missing touch. Overall, I’m giving it 5 stars because there wasn’t anything actually wrong with our stay; everything was clean and well-maintained, but it definitely lacked that cozy, personal atmosphere I usually prefer.

Very convenient. Just next door to dongguanjie. walked the street many times. Received very good customer service too. Assisted us in our waimai because we were foreigners.And assisted us in getting our didi as the didi stopped opposite the road. Provides free supper dishes if requested to the frontdesk staff. Has laundry! comfy pillows and bed! Price is slightly on the higher end but I'll book again. Great view too! Cute hardworking robo

Overall it was ok , We liked the room’s location and that they had a telescope that my kid enjoyed using , bathroom was big enough . On the other hand the room was very old , worn down and had some stuffiness in the air . I asked the next day to have an air filter installed but it wasn’t when we came back. The room gets really hot even with the AC on ( we are visit h in February so it’s cold outside ) I felt a bit disappointed on the quality of the rooms and facilities for the price . Breakfast was also Ok , variety of Asian and western but things will finish fast and won’t be filled as soon as they are finished . I booked Shanghai-La cause I had great experience in their branches in other countries . I understand it’s an old hotel but I was not happy with the quality price ration wasn’t as expected . Front desk were friendly but took them a while to find our reservation even after I showed them the booking number. We were offered drinks and basket of fruits for the two days we stayed here and I found it kind and a good service . I have few other remarks but don’t need to write them all . It’s a good hotel but not for the price tag .

Hello, this is a wonderful hotel in the very heart of Nanjing. If you want to take a walk in the city center and have an amazing view of Nanjing, this is the place for you! The staff is fantastic, everyone is very welcoming and polite. Special thanks to a wonderful girl, Cora, who was extremely kind to us and will gladly answer your questions and help if you need it. Thank you all so much. This is the kind of hotel they say doesn't just sell you a room, but sells you memories. P.S. Since it was my husband's birthday, they upgraded our room and gave us a very nice cake! Thank you all again

Selepas mengembara ke Shanghai, saya baru tiba di Suzhou, saya turun dari kereta api dan mengalami seni bina Jiangnan Huizhou sepanjang jalan, yang menjadikan impian keluarga saya tentang Suzhou dan Hangzhou menjadi kenyataan haha\(^▽^)／! Selepas memasuki Hotel Andu, hiasan cantik seluruh bilik, ditambah dengan kata-kata lembut wanita muda dan abang di meja depan, benar-benar mata tambahan. Saya menambah wanita itu di WeChat dan mengesyorkan Menara Songhe di Jalan Guanqian. Tanda tempat untuk penduduk tempatan tepat pada masanya haha＼(^▽^)／! Keluarga sangat berpuas hati dengan hidangan. Hotel Andu yang disyorkan ~ Haha

My stay at this hotel was amazing, thanks to the outstanding service and amenities provided. From the moment I arrived, the staff promptly assisted with my luggage, both when I arrived and when my rides came, and even rushed to open doors for me. I arrived a bit earlier at 11am which is way ahead of the standard check-in time, but the staff efficiently accommodated me, offering a complimentary room upgrade. While I waited for my room to be ready, the concierge added me on WeChat to keep me updated and even reminded me when the room was prepared as I enjoyed my lunch. Additionally, they ensured my luggage was delivered directly to my room without any hassle. One of the standout features of this hotel is its innovative robot delivery service for food orders. I highly recommend this hotel to anyone seeking a comfortable and memorable stay.

Service is very important for us. The smile, the attention to the details are all over the house all the time. I love the vibe in the service team. I have my laptop and mouse on table, second day there is a mousepad placed! On table. I just desperately love this service detail. The breakfast has been known as the best breakfast buffet in nanjing for decades . We stayed in Asian pacific tower. The new building. The location is literally closed to everything. Comparing the price, the convenience, the breakfast, and the outstanding service, jinling hotel will be definitely my choice of stay whenever I travel to Nanjing.

新開業的韓國品牌，韓國三星集團旗下的。房間面積很大，有40多平米，住起來很舒服。配有浴缸，洗漱用品居然是歐舒丹，完全沒想到！ 關鍵是價格超級划算，五一期間居然衹要400多，還送洗衣，雙早，飲料券，高爾夫球體驗券！ 二樓有個韓餐廳，非常地道，據説是韓國的主廚。早餐也很豐富，尤其是煎蛋，非常棒！ 從高鐵站到酒店很方便，從酒店到附近商場也很快，非常好打車，附近有個東大門，可以逛一逛。 總之，一次完美的入住體驗！希望下次來不要漲價[偷笑][偷笑]

We had a package that needed to be sent via express to another hotel in China. When the delivery needed a local number and someone to receive it, our hotel front desk attendant (Sally) helped us. She immediately took control of the situation and added the delivery company’s WeChat, talked to them on our behalf, paid on our behalf (personally, from her own WeChat! We did reimburse her after), and handled the calls and messages between our delivery company and our next hotel. Our package made it safely and was waiting for us when we got to the next hotel. This was a sentimental gift, and fairly expensive. We were relieved it was handled with utmost care!  Sally is a super star and the customer service at Kempinski hotel is above and beyond!

Staff is very friendly. Room is spacious and very clean. There are a lot of options for breakfast, and everything is delicious. The hotel is about 10 min by car, from the nearest shopping mall. It is no possible to go the city center by foot.