Hotel Boutique di Jiangsu, China

Truly, we have so many sweet and unforgetable memories during our stay in Pan Pacific Hotel Suchou. We booked ”Family Two Bedrooms” for 4 of us & this room was the best family room we ever had. This room has 2 spacious bedrooms, 2 clean bathrooms and a mini kitchen with refridgerator, microwave and sink that made our in-room experience was very comfortable. The housekeeping was also very kind plus their excellent services to mention. We remember this Ms. Xia Ning, a room attendant, who left a beautiful postcard in our room with her heartful and warm greetings with her own handwritings to make sure we had comfortable stay and satisfied. We are surely touched by her beyond service. The hotel's breakfast was one of the best with so various dishes and all were delicious. Some food were resembling the famous and delicate Chinese cuisines. We fully enjoyed Pan Pacific Suzhou Hotel's Panmen Scenic Area. The scenes of their large beautiful garden at noon and at night was unforgetable. We had a chance to try Chinese traditional clothings from Wu Palace Hanfu Experience Center (with Ms. Yichen's generous assistance) and also one-hour cheongsam experience (for women) that helped us to take many beautiful memorable photos. Other hotel's enjoyable benefits include Suzhou Memories-Wu Palace Historical, Collection of Passport Documents for Wu Palace, Tai Chi Experience, CNY 100 SPA voucher at Jialiya Spa & Free self-service laundry and drying. It surely gave us worth time to spent in the hotel. Our sweet 5-star experience with Pan Pacific Suzhou Hotel this time surely will make us to come back to this great hotel in our next visit to Suzhou.

Yesterday was my 22nd birthday, and my boyfriend made it unforgettable by booking a room at the Shangri-La to celebrate. He even sent a special request to the hotel asking if they could help make me feel extra welcome. On the morning of my birthday, he received a call from the Director of Guest Relations, Angel, who told him they had prepared a gift and asked for my name to personalize the card. The service was incredible from start to finish. We had originally booked a king room, but they kindly upgraded us to a beautiful lake-view room overlooking the Qinhuai River. When we arrived, I was greeted with a lovely cake, a heartfelt card, and a thoughtful gift. I felt truly welcomed and cherished. The attentive service began right at the entrance, where Cynthia Zheng from the valet team welcomed us with warmth and energy. His lively and kind presence set the tone for our entire stay. And when we departed, he was just as helpful and spirited as a wonderful person who added to the experience. Overall, my birthday felt absolutely magical, thanks to the outstanding Guest Relations team at Shangri-La. Thank you for helping create such a special memory.

The time really put on some marks on the hotel. From decoration, to its facilities all have shown a sign of aging.

Very convenient. Just next door to dongguanjie. walked the street many times. Received very good customer service too. Assisted us in our waimai because we were foreigners.And assisted us in getting our didi as the didi stopped opposite the road. Provides free supper dishes if requested to the frontdesk staff. Has laundry! comfy pillows and bed! Price is slightly on the higher end but I'll book again. Great view too! Cute hardworking robo

Hello, this is a wonderful hotel in the very heart of Nanjing. If you want to take a walk in the city center and have an amazing view of Nanjing, this is the place for you! The staff is fantastic, everyone is very welcoming and polite. Special thanks to a wonderful girl, Cora, who was extremely kind to us and will gladly answer your questions and help if you need it. Thank you all so much. This is the kind of hotel they say doesn't just sell you a room, but sells you memories. P.S. Since it was my husband's birthday, they upgraded our room and gave us a very nice cake! Thank you all again

I stayed at ANSHE Hotel in Suzhou for two nights in early April 2026 and left as a very happy camper. The hotel is well-designed and clearly well-run. The hardware and heartware are equally impressive: the staff are warm, hospitable, and quick to resolve any issues, while the in-room technology is modern, intuitive, and easy to operate. The room layout and amenities made it effortless to rest and recharge after a full day of exploring the city. The location is another big plus — just steps from a metro station and an easy walk to the charming Pingjiang Road. This hotel truly ticks all the boxes for design, comfort, convenience, and thoughtful service. Highly recommended.

Great hotel in a superb location for a Yancheng visit. Staff are always warm and attentive, rooms are great and food is superb in the hotel

My only regret is that I didn't stay longer...! Beatifully appointed hotel, located in the heart of Yangzhou's cultural district. The hotel is modern, clean and the staff were very helpful.

We were pleasantly surprised by a complimentary room upgrade. The check-in and check-out procedures were smooth with many staff attending to your every needs. They were all very helpful and professional. The hotel is a bit dated but otherwise well maintained. We were thoroughly satisfied with our stay. Location-wise, the hotel is connected to Xinjiekou station and near to many tourist attractions. Breakfast buffet spread was sumptuous with both Chinese and Western varieties with egg station, noodle station and a variety of beverages. Although a large hotel, breakfast never felt crowded and most mornings I was able to enjoy long and slow breakfast. Highly recommended. 

The room was clean and just nice for a short stay, thank hotel for upgraded my rooms. There was an unpleasant smell coming from the toilet when I first checked in, but after informing the front desk, they immediately arranged a room change without any hassle. I really appreciate their prompt service recovery. Room although is smoke free but still able to smell it from outside and flow to the room.