Hotel Boutique di Jiangsu, China

We had a perfect stay at Pan Pacific Suzhou! The suite was incredibly spacious and comfortable, consisting of two connected rooms. One room featured a king-size bed, a large living room, and a luxurious bathroom with a huge bathtub. The second room had two single beds, which was perfect for our two adult children. The layout was very thoughtful, with two separate bathrooms and toilets, plus an additional guest toilet in the living room. With four of us staying together, we never had to wait for the bathroom — a huge convenience! The hotel grounds are absolutely stunning, featuring beautiful gardens, traditional architecture, and a pagoda, making it feel like a scenic attraction in itself. As a special bonus, the hotel provided a complimentary 60-minute Hanfu experience, allowing us to take wonderful photos around the property. Honestly, the hotel is so beautiful that you could easily spend a day exploring the grounds without leaving. Another thoughtful touch was that each room was provided with an entire carton of bottled mineral water, which was greatly appreciated. Overall, an exceptional stay with spacious accommodations, beautiful surroundings, and excellent hospitality. We would definitely stay here again when visiting Suzhou!

I had originally booked a tatami room, but was pleasantly surprised when I received a complimentary upgrade to a studio room with two double beds and a beautiful lake view. The receptionist/manager arranged this after noticing I was traveling with two large suitcases, which I really appreciated. The room was clean, spacious, and very comfortable. The location is excellent—Dong Guan Jie is just a one-minute walk away, making it very convenient for food and sightseeing. The staff were exceptionally friendly and helpful throughout my stay, which made the experience even more enjoyable. Overall, I had a very pleasant stay and would definitely recommend this Mercure Hotel to others.

Overall it was ok , We liked the room’s location and that they had a telescope that my kid enjoyed using , bathroom was big enough . On the other hand the room was very old , worn down and had some stuffiness in the air . I asked the next day to have an air filter installed but it wasn’t when we came back. The room gets really hot even with the AC on ( we are visit h in February so it’s cold outside ) I felt a bit disappointed on the quality of the rooms and facilities for the price . Breakfast was also Ok , variety of Asian and western but things will finish fast and won’t be filled as soon as they are finished . I booked Shanghai-La cause I had great experience in their branches in other countries . I understand it’s an old hotel but I was not happy with the quality price ration wasn’t as expected . Front desk were friendly but took them a while to find our reservation even after I showed them the booking number. We were offered drinks and basket of fruits for the two days we stayed here and I found it kind and a good service . I have few other remarks but don’t need to write them all . It’s a good hotel but not for the price tag .

Hello, this is a wonderful hotel in the very heart of Nanjing. If you want to take a walk in the city center and have an amazing view of Nanjing, this is the place for you! The staff is fantastic, everyone is very welcoming and polite. Special thanks to a wonderful girl, Cora, who was extremely kind to us and will gladly answer your questions and help if you need it. Thank you all so much. This is the kind of hotel they say doesn't just sell you a room, but sells you memories. P.S. Since it was my husband's birthday, they upgraded our room and gave us a very nice cake! Thank you all again

Bilik ini mempunyai kemudahan perkakasan yang lengkap, daripada peralatan mandian kepada peti sejuk yang besar, dan hotel secara keseluruhannya sangat baik dari segi hiasan, kebersihan, perkhidmatan dan persekitaran. Sarapan di restoran juga sangat kaya dan lazat, dan bayi saya yang berumur satu setengah tahun juga boleh memakannya dengan sangat baik. Kakitangan perkhidmatan hotel sangat baik, mengatur pemindahan bagasi dan membayar balik bayaran tempat letak kereta Sebahagian besar keselesaan kami semasa perjalanan kami datang dari Hotel Andu. Ya, patut disebut bahawa mereka memberi kami hadiah kecil sebelum pergi, yang sangat, sangat bertimbang rasa~

My stay at this hotel was amazing, thanks to the outstanding service and amenities provided. From the moment I arrived, the staff promptly assisted with my luggage, both when I arrived and when my rides came, and even rushed to open doors for me. I arrived a bit earlier at 11am which is way ahead of the standard check-in time, but the staff efficiently accommodated me, offering a complimentary room upgrade. While I waited for my room to be ready, the concierge added me on WeChat to keep me updated and even reminded me when the room was prepared as I enjoyed my lunch. Additionally, they ensured my luggage was delivered directly to my room without any hassle. One of the standout features of this hotel is its innovative robot delivery service for food orders. I highly recommend this hotel to anyone seeking a comfortable and memorable stay.

Very good hotel. We would rate 98 out of 100. Great location (photo 1). Located on top of subway line 1 and line 2. Restaurants, upscale shopping malls and hundreds of local shop line the neighborhood streets. Soft but firm mattress, down pillows, down comfortable feels like sleeping on air in the clouds. Bathroom shower has strong water flow with unlimited hot water. The soaking tub was a real bonus. Safe, quiet & clean neighborhood. No sign of crime, gang tags, homelessness, drug ******* which is throughout Europe and the western hemisphere. Great price. Fast check in and out. Only problems, TV had only CNN for western news, (which is useless) and the sound was so low we could not hear it. Which is the only ways to watch CNN, but we could not hear HBO. The shower had tiles with soap scum (photo 2). We travel the world, and really enjoyed this hotel. We will stay here again in our future trips to Jiang Shu

預訂的時候看到是新開的酒店就覺得應該還不錯，果然，大大的超過了我的預期，一進門好幾個小哥哥服務幫忙，經理帶我們上樓幫忙開門推行李，重點是房間，沒有新裝修難聞的味道，電梯裏都是香香的，房間內部面積也相對其他該價位的酒店寬敞很多，乾淨舒適，住的很舒服，大人和小孩對於早餐也是相當滿意的，總而言之一句話，確實很好，很棒，有些服務項目這次時間原因沒有體驗到，下次有機會再來玩還住這家酒店，圖片是退房前拍的，真心推薦，所以給瞭如此好評，希望一直這麼好

Good Points: 1. Very Clean. 2. The Concierge in the counter, Raymond, is very helpful in showing my way to different visiting locations. 3. Good to allow us to late check out at 3:00 because our flight is at 7:00 pm Need to improve: 1. There is no food service at 3:00 pm on the day we arrived. We went to the lobby bar and ordered a sandwich, and they told us we have to wait for 1 hour !! Hotel food service should be fast and 24 hours ready. 2. For breakfast menu, it is very good and we can order from the menu list. But on Sunday morning, there is no this special service because we were told the total number of persons in the breakfast area is over 300. This should not be the case.

Amazing staff and great service, breakfast was excellent