Hotel Boutique di Jilin, China

The five-star rating is for Zongzi (a staff member). They arranged for my luggage to arrive early, and the person who took over for me was excellent. On the downside, when checking out, there were a lot of staff members asking for good reviews. If a service is good, I'll naturally give one. For example, last time, they charged me 12 for the mini-bar and still asked for a good review, which I really didn't want to give. Otherwise, this time, I really felt like giving a 2-3 star rating. Some of the front desk staff I encountered this time were a bit lacking. It feels like the more I come, the less attention I receive. This time, I didn't get a room upgrade, though they did give me some fruit. If there's an empty room, they should definitely upgrade to improve the experience. For breakfast, if one portion is provided, it would be great if another could be offered for VIPs. None of the four of us went to eat. 1. There was an issue with the pillows in the room. I was too lazy to complain about it, but you can see in the video, there were hard lumps – I don't know what they were. If it weren't for Zongzi's excellent service, I would honestly consider giving a 2-3 star review. The Vianna next door is half your price, and their service was better when I went. But maybe it just depends on the person. 2. I overheard a department responsible for external car services – I don't know what it's called. This was a particularly unsatisfactory issue. They were complaining about a guest who parked to go upstairs to get something, saying that just because a guest spends a hundred yuan, they act like they're superior. To complain about guests when you're in the service industry – that's really not the standard you should have. Everyone has urgent matters sometimes. To speak ill of guests behind their backs, especially when you're supposed to be the best hotel in Jilin, is unacceptable. What's wrong with spending money? The hotel rooms aren't even worth this price; what you're paying for is the service. And then you talk behind our backs and nitpick.

I was really impressed by the hotel's service during this stay! As soon as we arrived in the lobby, a staff member immediately came over to help with our luggage. The front desk attendant was incredibly patient and thorough during check-in; she not only processed everything quickly but also proactively asked about our preferences and thoughtfully upgraded us to a room with a better view. The hotel rooms even have Type-C outlets. During our stay, when the mini-fridge in our room ran out of drinks, I called housekeeping, and they refilled it in less than ten minutes. Such warm and thoughtful service truly makes you feel comfortable. I'll definitely choose this hotel again for my next trip!

The hotel facilities are new, and the location is great, making it very convenient to get to the floating market. The breakfast is quite unique and definitely worth trying. On top of that, the VIP manager at the hotel was incredibly helpful, recommending fantastic food options from the moment we checked in – every single one was a hit! Yanji truly is a food paradise [heart emoji]. This hotel is comfortable to stay in, and its location is excellent. It's definitely worth another visit.

Flawless service, a truly exceptional experience – this hotel is worth a special trip! 🤵 Seamless Butler Service: From check-in to check-out, our dedicated butler was always available, providing instant and patient answers to all our questions. The experience was absolutely perfect. 🏞️ Immersive Holiday Experience: The front desk team was great at helping us plan our itinerary based on our needs. The outdoor hot springs were a highlight – the air was amazing, and the kids absolutely loved them. Breakfast in front of the panoramic floor-to-ceiling windows in the birch forest was picturesque; no filters needed for photos. 💡 Unforgettable Highlights: ① The welcome cookies that my kids asked for countless times; ② The late-night Korean restaurant, a big thank you to the elegant Ms. 'Rui Zhang' for her thoughtful recommendations; ③ My memorable conversation with the professional and impressive F&B supervisor, 'Lisa Dou'. In summary, from the staff to the scenery, from the food to the accommodation, every aspect reflects the hotel's dedication. Highly recommended!

I stayed here for several consecutive days and was very satisfied. Every staff member I met greeted me warmly, and I especially want to commend Ivy for her help during my stay. I wanted to experience different room types, so I booked several different rooms. Ivy proactively asked about my preferred time to switch rooms and, once the new room was clean, she notified me and sent over the key card. Her service-mindedness is truly excellent. I highly recommend everyone to stay here. It's in the city center, making it convenient to go anywhere, and The MixC is just across the street, solving all your dining and shopping needs. It's fantastic!

The environment here is great, and the facilities are brand new. The staff, both the guys and the ladies, are all very enthusiastic. Breakfast features local specialties like 'daga' (sticky rice cake) and beef soup. The beef soup is especially delicious and fresh. The chef in the kitchen was also very kind and specifically asked if I liked spicy food. However, this soup isn't very spicy, it's definitely within an acceptable range. The location is also excellent, making it very convenient to get to all the popular foodie spots nearby.

The hotel is very clean but when I was there with my family, there are a lot of constructions ongoing near the hotel and it was raining every single day when we are at Changchun. The hotel staff is very nice and efficient esp when we had only 30 mins to board our train to head to Changbaishan. The hotel staff, Fu Yang, is able to cater for us and understand that we are rushing for time. We managed to board our train successfully thanks to Ms Fu Yang. The breakfast options were rather limited. There was a signage saying that we could have how we wanted our eggs. We requested for the chef to cook it; the chef booked for us unwillingly and gave us an attitude. From the previous guest reviews, there are many positive reviews with regards to the buffet hence we decided to pay for the breakfast buffet. Overall, we will still stay in the same hotel if we visit Changchun once again. :) Side note, the train station was rather far away from the hotel. However, DiDi works fine too.

Right next to Changchun Station! The facilities met expectations, and the room's furnishings were practical, with a mini wardrobe and a storage shelf, perfectly meeting my storage needs. The hotel also offers luggage storage, which is very convenient. The location is a major highlight; it's a 500-meter walk from Changchun Station, so you can get there in a few minutes even with luggage. From the room, I could overlook Changchun Station and clearly see the surrounding area. The service was thoughtful; the front desk staff were efficient, and housekeeping was responsive – for example, extra toiletries were delivered quickly when requested. The hygiene was reassuring; the room's corners were well-cleaned, the toilet and shower area in the bathroom were disinfected, and the bedding was tidy and undamaged. Overall, it was a great stay.

We came here for a night after staying at local minsu stay. Hotel stay is really of a different standard and clean. We enjoyed the stay fully! Bed and pillows were super comfy. We had some issues with the warmer but they promptly sent one portable warmer for us. Hotel is also super sweet to provide free bottles of water even after the ones in the room are finished. Just give reception a call! Recommended!

Subject: An Exceptional Stay Defined by Remarkable Service and Comfort I recently had the pleasure of staying at this hotel, and it was truly an exceptional experience from start to finish. The level of service here is world-class, particularly the housekeeping team. When I found my room a bit too warm and realized the windows were fixed, the staff proactively provided a fan to improve airflow. This, combined with the in-room humidifier, ensured a perfect night’s sleep. The room amenities were also incredibly thoughtful and comprehensive. The hotel facilities are a major highlight. The hot springs offer an impressive variety of both indoor and outdoor pools. Furthermore, the logistics are handled seamlessly; the shuttle service to and from the High-Speed Rail station was very convenient. For those visiting Changbaishan, the hotel offers a direct bus service (provided you have a ticket), which made my trip stress-free. I want to extend my sincere gratitude to Da Ling and Yin Ling. Their attentive care and constant check-ins throughout my stay made me feel truly valued and were the highlights of my trip. The dining experience was equally impressive. The breakfast buffet featured a wide variety of delicious options, and the on-site restaurant served a diverse menu where every dish was flavorful. Overall, I am thoroughly impressed. I will certainly choose to stay here again on my next visit.