Hotel Dengan breakfast di Western Australia, Australia

The Crown Tower Perth Front Desk charged me additional breakfast cost for 1 adult and 1 child which i already paid in Trip.com. During check-in, I mentioned to the hotel front desk that i booked breakfast for 4 pax. Subsequently I have to contact Trip.com and hotel to ask for refund. However the hotel still charged me credit card service charges due to their mistake. Their front desk’s service is really bad experience to me.

This trip to Perth, I stayed in three hotels in total, and this one for 5 days was my favorite and offered the best value for money. The room wasn't huge, but it felt spacious. The staff were very polite. Initially, I thought they only provided two bottles of water daily, but then I found a card in the bathroom stating that guests could refill water on the first floor! We just didn't notice it earlier. There are many delicious and affordable restaurants nearby, and some beautiful buildings too. Plus, the free Red Cat bus to the city center is conveniently close. I would definitely recommend this hotel to friends.

Will need a local number for calling of airport pick up and they are quite strict in terms of only leaving the hotel upon collection of luggage’s.Good location for red eye flights.

If you stay consecutively, you need to clean the room. You must go to the front desk to remind the hotel to clean the room and replenish the supplies in the room, otherwise the hotel will not clean the room for guests staying consecutively. However, the hotel environment is still good.

The Quality Hotel Ambassador Perth earns high marks for its unbeatable location. Situated in the heart of the city, it offers easy access to the Perth CBD, the Swan River, and major attractions like Elizabeth Quay and Kings Park. Public transport is just steps away, and the airport is a short drive, making it ideal for both business and leisure travellers. Beyond convenience, the staff truly make the difference. From check-in to departure, every team member I met was warm, professional, and genuinely helpful. They went out of their way to offer local dining recommendations and ensure a smooth stay. It’s rare to find such consistent, sincere service. The rooms are clean, comfortable, and well-equipped for the price point. While not overly luxurious, they provide everything needed for a restful night. Complimentary Wi-Fi and on-site dining add further value. In short, if you want a centrally located hotel with a personal touch, the Quality Hotel Ambassador Perth is an excellent choice. The combination of prime location and exceptional staff makes it stand out from larger chain hotels. Highly recommended for a hassle‑free, welcoming stay in Perth.

Location was fantastic. Walkable to everything. Parking at cop terrace was cheap and accessible. Some night staff weren't friendly. But some in the mornings and day were very helpful and friendly. Room cleaning done everyday on time but very very average. No bidet in toilets could be improved. Otherwise the walls are also terribly sound proofed. Every conversation in the next room can be heard.

The room is a bit old, but the location is truly central, with Dior, LV, and Chanel right downstairs. The bedding is quite clean, and the room size is decent, with a sofa, dining table, and kitchen, making it very suitable for tourists. It's also budget-friendly and offers great value for money. Across the road, there's a Coles supermarket, plenty of eateries nearby, and a 7-Eleven. Northbridge is also very close. The only downside is that the city center gets quite noisy at night, with drunken people on the bar street. For safety, it's best not to go out at night. An Uber to the airport takes about 30 minutes.

This is my second time staying here. The room is spacious enough, very quiet, and the bedding is comfortable. The cleanliness, however, is just so-so; the bath towels had noticeable black stains. On the first day, I ate takeout at the dining table, and when I returned the next evening, I found the oil stains were still there. The cleaning staff is not very thorough. Parking is $50 a night. Overall, it's great value for money. It's a 5-minute walk to the city, and there's a newly opened Mr. King Beef Noodle nearby which is pretty good.

I had a great experience staying here before, so I booked again. This time, I arrived at the hotel late at night after a tiring flight. The front desk initially said they couldn't find my reservation. After searching for half an hour, they said they found it but claimed I had already checked in. I told them I was right there and hadn't checked in yet. They then spent another twenty minutes verifying. During all this, I contacted Trip.com customer service, who were very responsive and helpful; an agent quickly reached out to the hotel. However, the hotel staff were incredibly slow and inefficient. The whole check-in process took nearly an hour. It was a stark contrast to my previous, much better experience. Furthermore, on my last stay, they provided a full set of disposable amenities, but this time, there weren't even disposable slippers. I was just too tired in the middle of the night to bother looking for another hotel. Honestly, this service experience was really disappointing. The environment is actually good, and the location is right next to UWA. Getting to the city takes about ten minutes by taxi. Kudos to Trip.com's customer service; they were efficient even late at night and had an excellent attitude in resolving the issue!

Stayed here for the long weekend and it was amazing. Would definitely comeback and make it a tradition to visit at least once a year for a quiet weekend trip. The place itself is beautiful and the amenities were very close which makes our stay easier and comfortable. 10/10 would recommend.