The Good:
• Perfect Location: This hotel is ideally situated in Antwerp, making it incredibly convenient for exploring the city.
• Impeccable Rooms: The room was modern, well equipped, and exceptionally clean. Great value for the price.
Things to Note:
• Shower Design: Be careful with the water direction, if sprayed outward, water leaks into the room. Keep it aimed toward the inner wall.
• Water Supply: Bottles are only provided on the first day. In an eco-friendly hotel with minimal amenities, not providing consistent drinking bottle water felt quite unreasonable.
• Inconsistent Service: Some staff were wonderful, but others were lethargic with limited English skills.
• Lobby Curfew: The lobby closes at 1:30 AM, and staff began ushering guests out early. This ”curfew” was quite disappointing for a hospitality establishment.
All in all, a great stay for the location and room quality, but management needs to improve staff training and guest policies.
Из лучшего - его месторасположение. Очень близко к вокзалу и остановками Flex Bass. Если в других местах близость к вокзалу это грязь и опасность, то в Антверпене всё наоборот - чистота и безопасность.Правда я никогда не гуляю ночью. Красивый, внушительный холл. Быстрое вселение. Сотрудники стараются говорить на вашем языке с помощью переводчика. Первый номер был стандартный на втором этаже. Но в нём не работал мини-бар и сейф. Переселили в другой номер на пятом этаже. Он был холодный, я терпела ночь. Сообщила о проблеме на рецепшен и горничная включила отопление. Отопление - это встроенная сплит-система. Отверстие находится в стене над столом. Если сидишь за столом - дует в плечи, если лежишь в кровати-дует в голову и никуда от этого не деться. Конечно, я понимаю, что это индивидуально, но я очень чувствую сквозняк. Форма комнаты необычная, с обходным корридором вокруг туалета. За счёт этого полезный размер комнаты меньше. Холодильник - мини-бар крошечный, в него почти ничего нельзя поставить. Предполагается, что гости должны питаться в ресторанах, но не всем это подходит по разным причинам. Содержимое мини-бара, естественно, платное. Тапочек, халата, зубной пасты, зубной щётки и лосьона для тела нет в номере. Из посуды два тонких стакана, почему-то один бокал в двухместном номере, для чая и кофе бумажные стаканчики. Есть кофемашина. 2 капсулы бесплатно в первый день. Если хотите больше - это будет стоить 2.50 каждая. Платная вода 6 евро 1 литр. Зато есть Библия в ящике стола. Верхний свет в комнате отсутствует. И вообще свет такой ”марроканский” интимный, невозможно ни читать, ни писать. Из хорошего -копии абстрактных картин, подходящих интерьеру. Залог, который вы вносите при вселении, возвращается не полностью. Из него вычитается городской налог 6 евро ежедневно.Есть бассеин, сауна и фитнесцентр за 7 евро день. Очень хорошо. Все работники рецепшена всегда рады вам помочь.
Stayed at this hotel for Tomorrowland festival. A great location smack in the middle of the different cities which are easily accessible by public transport (although some locations might take 1-2h travelling time). Twin room was a little small for two man but it was still a relatively comfortable stay. Free coffee and tea at the lobby was great. Do note that for sustainability, aircon automatically shuts down at noon and you have to manually on it back if you’re intending to sleep in late or chill around in your hotel room.
De locatie nabij het station in Turnhout naast het spoor gaf ons eerst twijfels, maar het geluid van de voorbij rijdende trein is nauwlijks hoorbaar. Heerlijk geslapen. Het ontbijt was zeer uitgebreid, er was ruime keuze.
Stay was much like others mentioned. Hotel is very new, 24/7 reception, onsite gym and reasonably sized rooms. Some personell doesn't speak Dutch, which is not acceptable to us, please do some effort to learn the language of the country you work in please. The braided, black, tall lady was very friendly. Also a shout out to the breakfast kitchen team, coffee should always come with a small treat.
The only very big negative for us was that we put in the special requests that we preferred a quiet room on the back side of the building. We even followed up with an email. Only to be assigned a room on the front of the building when checking in. That is very annoying. Especially since there were rooms available on the back side, which we got assigned after complaining. NOT OK!
Had a good stay, nice rest, and didn't mind the 5 mins walk to the metro for the city center. Expensive supermarket nearby was also a plus.
The location of this hotel is excellent, just a short walk from the train station. I didn’t bring an adapter, but the front desk kindly lent me one. Everything was great during my stay
Sangat Baik
78 ulasan
8.3/10
Harga bermula
RM285
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Breakfast di Antwerp Province
Terokai Ulasan Tetamu Hotel di Antwerp Province
Lihat semua
9.0/10
Great
GGuest UserGreat hotel, but the cleaning is very poor. They come by every time at a time when you are often in the room and then do not clean anything. They also refill the coffee/sugar/creamer poorly and you have to ask for this every time if you stay longer.
It is best to park nearby, since it is quite expensive to park there. You can easily stop in front of the hotel to load and unload stuff.
GGuest UserThe location is decent as it’s right beside Centraal station but that comes with its pitfalls - security is really weak there and when walking to our floor we had to step over one passed out homeless (?) guy on the stairs and there was another guy just being shady also in the stairwell so we left immediately and went home (NL).
Perhaps if I’d taken the lift and gone straight to my room that was ignorance would be bliss and this would have a higher rating. But such lax security on what characters are coming into the hotel meant I couldn’t feel safe sleeping there with my young daughter so we left. I’ve stayed in other A&O hostels and think they great but don’t let ********** into the building please!
GGuest UserThis place is conveniently located near Antwerp Central Station, which is super handy if you have a lot of luggage. You don't have to drag your suitcases around to different hotels; I stayed for three consecutive nights and could easily take the train to visit Ghent, Bruges, and other attractions. The breakfast spread was varied and plentiful, and there are tons of dining options nearby, especially a concentration of Asian restaurants. Compared to similar hotels, the value for money here is quite high.
GGuest UserOverall our expectations were exceeded, we have been traveling for almost 90 days and this has been the best hotel we have stayed. The room was clean and well appointed. The location is a short walk from the central train station through a safe neighborhood. The staff was friendly and quick to make any request happen. The staff appears to care for the hotel and customers as if they had a true interest in the outcome of everyone who passed through their doors. Thanks again for the excellent stay.
CCindyTsangThe reason of booking this hotel was because of the modern and cool room design and its swimming pool.
However, the stay was bad. We stayed for three day, and didn't required for the cleaning service until day 3 morning.
And the unexpected sittuation happened. We had missing items on my cosmetic and massage products and tools.
We did contact the hotel for the investigation, but they did not do any investigation and only said I will be upgraded with breakfast for the next day.
The swimming pool needs to be booked before going, but actually no one managed and controlled the number of people using the pool.
It starts to get crowned for more than 12 people. The towels were on every sun bed, even no one was using them.
The check-in was not smooth and fast. It took an hour to access the room. I was charged the city tax two times, one prepaid online, another time on arrival.
Then the front desk requested me to send a formal email to enquire the hotel about the over charged of city tax, then the fee was waived at once in 15 minutes later.
The room key did not work with the first room then I was given a new room key for another room 15 minutes later
There were no chair / stool for the customers at the check-in desk, and the check-in process was so long and tiring.
I was not happy with my stay.
GGuest UserWij verbleven 2 nachten in een kamertype: studio. We kwamen vroeger aan dan de voorziene check-in tijd maar werden zeer vriendelijk ontvangen. We konden ons omkleden en de bagage werd veilig bewaard aan de receptie (en nadien door een medewerker naar de kamer gebracht). Via een persoonlijke SMS werden we op de hoogte gebracht wanneer de kamer klaar was. Aangezien we toen niet meer in het hotel waren werd de code en procedure duidelijk uitgelegd om later vlot in te checken via huisnummer 115. De studio was ruim en voorzien van alles zoals voorgesteld tijdens de reservatie. Voor de rokers is er een ruime aparte 'patio'. Hier kan je rustig roken en je eigen drankje consumeren zonder de 'niet-rokers' te storen. Zowel in de kamer, kitchenette en badkamer was de hygiëne prima. Op de gang is er tevens een automaat met enkele drankjes, snoep, chips, tandenborstel,... voorzien. Dit hotel voldeed ruimschoots aan alle verwachtingen van een 3-sterren product. Het uitchecken verliep vlot en wederom hartelijk en vriendelijk. In de kamer was het geluid van de straat wel hoorbaar maar dat wisten we op voorhand gezien de ligging van het hotel (bij een volgende reservatie vragen we misschien een kamer aan de binnenzijde). Een hotelkamer in het echte centrum van de stad heeft dan weer andere geluiden. Het hotel is bijzonder gemakkelijk bereikbaar vanaf het centraal (trein)station en op 20 minuten te voet ben je in hartje Antwerpen. Bij een volgende uitstap naar Antwerpen zal onze keuze snel gemaakt zijn en kiezen we voor Arass Hôtel & Business Flats.
GGuest UserOnly 5m from the station to this excellent room with up-to-date facility around. You can change light color of the room into several ways, which really help us reduce jet lag. Receptionists are helpful and friendly which allows us to check in sooner. Besides, croissant, hot milk and cookies are available everyday and it free!
GGuest UserSuper nice and trendy hotel located in one of Antwerp's most beautiful and vibrant neighborhoods – Antwerp-South, right by a lovely park, parking garages, and amenities. With the tram right outside, you can be in the city center in just 10 minutes. The hotel itself is stylish and modern. Check-in is at the bar, where you immediately receive a delicious welcome cocktail. The hotel lounge is a chic bar with great music or a DJ, and a good menu for snacks, dinner, and drinks. The hotel rooms aren't huge, but they are modern, sleek, and functional, perfect for a weekend in Antwerp. The beds are comfortably firm, and the rooms are well-insulated. Definitely worth a visit!
CChristianThe hotel is in an excellent location if you are working at the conference centre a Room with a Zoo, you have to walk one minute across the square.
I ate twice in the restaurant, both times the food was mediocre (too much tomato sauce on pizza, very strange and poorly made carbonara with pasta that was dry due to being put under the grill). The breakfast was also extremely basic for 20 euros a day, one day the baked beans were empty the whole time I was there, several days most of the cherry tomatoes were wrinkled. The juices were nice and the bread was fresh.
Overall, the staff seemed slightly poorly coordinated in ensuring someone was available at the bar and reception. The bar was frequently unmanned, and the reception was as well, it seemed like sometimes bar staff were spending time with friends.
In addition, the bathroom in my room smelt, from the day of arrival.
Overall the location is good and it seemed relatively clean, but the rooms are small, I would not eat here, but the bar is suitable for a drink.
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