Hotel Dengan Spa di Guangdong, China

My reservation was for a super lake view room. However, I was assigned a room on the third floor facing the lake but with blocked views. Had to change room as a result. Staff at front desk explained that because the fourth floor room was not available until an hour later. We had no problem with this. Eventually we got a room with fantastic view of the lake. Have to say that the staff were friendly and helpful. The hotel is in a convenient location. It is right at the side of the lake and with many eateries within walking distance. We had wanted to have breakfast on the ground floor restaurant, but it was so packed with people and so noisy that we decided to go somewhere else. This is the only drawback.

Absolutely fantastic! There were even fireworks on New Year's Eve, which was such a pleasant surprise~ It felt incredibly special and ceremonial. **Facilities:** The facilities are very comprehensive. The breakfast buffet is rich, with both Chinese and Western options, and the portions are small enough that you can try many different dishes. The complementary recreational activities are quite fun; you can even continue playing after checking out, including pickleball, mini-golf, basketball, and more – very enjoyable. **Hygiene:** Clean and tidy. **Environment:** The greenery is well-maintained, it's not noisy or crowded, and has an upscale vibe. **Service:** The service is excellent. Items delivered to the room arrive quickly, and they help with luggage.

Overall, great experience for this hotel! Though the hotel is slightly further from the nearest metro station, it is still very manageable. The staff was kind and friendly and upgraded our room to a more spacious one. Breakfast buffet had a lot of variety and was tasty. Room was clean with a great view from the 41st floor and WiFi has international access along with the TV, greatly appreciated!

After comparing several hotels for our visit to Chimelong, we chose Hengqin Bay, and our experience was truly reassuring. The hotel's location is convenient, with shuttle buses making it easy to get to and from all the different parks. The room design is very family-friendly, offering ample space and well-stocked amenities like bath tub liners. The mattress and pillows were just right in terms of comfort, ensuring a good night's sleep for the whole family. The soundproofing in the rooms was excellent, keeping things quiet even when the hotel was fully booked. Dining options were plentiful. The breakfast buffet offered a wide variety, and the freshly prepared local noodles were particularly authentic. For dinner, we ate at the hotel's Chinese restaurant, where the steamed seafood and seasonal vegetables were perfectly cooked and appealing to our children's tastes. The hotel's recreational facilities were well-planned. Our child had a great time playing in the safe areas of the water world, and the indoor heated pool was consistently clean and comfortable. In the evenings, taking a stroll past the flamingos in the seahorse area and the hotel's dolphin pool added a delightful touch to our vacation. Overall, from the convenient transportation and comfortable accommodation to the delicious dining and abundant leisure choices, the hotel demonstrated a consistently high standard in every aspect of our family trip, making for a smooth and enjoyable holiday experience.

Had a wonderful stay, room was very clean and beautifully decorated. The concierge was very accommodating when I asked to check in at 7am. The hotel is centrally located, right next to a metro stop and there’s plenty of food and shopping options nearby. Would recommend!

I've stayed at this hotel many times before, and I'm always pleasantly surprised and satisfied with everything from the design and amenities to the service! 🎊 I usually come for business trips, looking at furniture and working, but this time I brought my child, and they actually had a crocodile 🐊 themed parent-child design – how thoughtful! My child was so surprised and happy. It feels like my family and I had a wonderful vacation this time. 🥰🥰 Special thanks to Front Office Manager Phoenix and her team 🥳, as well as the housekeeping team for arranging such a wonderful surprise service for us. My child was incredibly happy, and so were we! 😃

The location on Shamian Island is excellent, and the river view room offers a beautiful panorama. The swimming pool overlooks the Pearl River. Breakfast was also quite good. Room service is available morning and evening, and they helped with all our luggage. I love history, and I came here specifically because it was the first 5-star hotel in New China – and it truly is fantastic. It's rich in culture. The only downside is how crowded it gets, but it's understandable since the hotel has many rooms and is also open to the public. All the other positives completely outweigh this minor drawback. Finally, a big thank you to attendant Chen Wanwen for her assistance.

Our stay at Hilton Guangzhou Tianhe was absolutely outstanding. Everything was at the highest level from start to finish. The hotel kindly complimentary provided breakfast for our child, which was a very thoughtful gesture and greatly appreciated. The overall attitude and service from the staff were exceptional — genuinely warm, attentive, and professional. Special thanks to Tania at the reception — she was incredibly kind, friendly, and helpful. Domenic was simply fantastic: he welcomed us, assisted us with everything we needed, and made us feel truly taken care of. The rooms are spacious, comfortable, and very well maintained. All staff members were polite and welcoming. The food was excellent — honestly the best among all the hotels we have stayed at in Guangzhou. The location is also very good, convenient for both business and city access. In our opinion, this is the number one hotel in Guangzhou. Highly recommended. A true 5-star experience.

This is the best value-for-money hotel in Futian. While not newly renovated, its style and design are classic and beautiful. The front desk kindly upgraded me to a junior suite. Both the living room and bedroom featured large floor-to-ceiling windows with fantastic views. I only had two minor issues: First, housekeeping forgot to provide bottled water. I only realized there wasn't any in the room late at night and had to call room service to get some. Also, upon check-in, I noticed that one of the drawers on either side of the living room was half open and the other was closed, indicating that room service attention to detail could be improved. Second, the room had some smart amenities, but their effectiveness was minimal. For example, the electric trash can and automatic kettle – the latter was actually broken, as the water I set to 100 degrees was still cold after half an hour. Ironically, the things that truly needed an upgrade weren't. On one side of the bed, only the time display had a charging port; one port didn't work, and the other made a loud noise when charging. I ended up having to use the old-fashioned outlet on the other side of the bed. If renovations are planned, I'd suggest focusing on these essential areas. Overall, the positives far outweigh these minor drawbacks. The lobby decor is magnificent, with a strong Christmas atmosphere, and the service was excellent. It's a hotel I really like.

Overall, it was a good experience. The room was clean, and the toiletries were of good quality. The high-floor view was excellent. The buffet breakfast was one of the better ones I've had among high-end hotels in Shenzhen, definitely a highlight. The location is superb, very close to MixC Luohu, and the hotel's own KKMall is also worth exploring. I even received a Christmas gift box after the holiday. The only minor downside was the long check-in wait; it was delayed from 3 PM to almost 5 PM. Luckily, the butler offered a St. Regis bear to my child, which helped calm their impatience. I have two small suggestions: upgrading the toilet to a smart, heated one would significantly improve the winter experience, and the heating/air conditioning wasn't great, making the room feel a bit chilly at night.