Hotel Dengan parking di Nagano Prefecture, Japan

This is a perfect spot in Nagano if you want to take a break before heading to other parts such as Hakuba for skiing . It is literally right at the station and connected via MIDORI where you can buy groceries and with lots of restaurants. Due to fight delay, we arrived late at night at around 10pm. MIDORI shops were all closed but ht path to hotel still open and we can still find plenty of cafes nearby. It has reserved Alpico bus to Hakuba right at hotel or you may go to the regular bus stop at bus station 26 for higher frequency of bus service. Will definitely stay here again if we need to stop over at Nagano. Though the hotel is not new, it’s spacious and clean enough for a comfortable stay .

Good location, train station is just opposite. Nearby also have many F&B. Cleanliness is good. Room is not very spacious, it makes me think of Shinjuku Washington Hotel size. But service is very good, more friendly, and they help us to move the luggage up to our room straight after our bag hv transfer via luggage transfer service. So when we reach hotel, we just need to check in and go up straight. There's washing machine and dryer provided with fee, however is a small one. The lobby is very nice and comfortable. Will consider to stay here again if I visiting Nagano.

Had a really pleasant stay overall. The place was very clean and well-maintained, and the location was convenient for getting around. Service was excellent 👍 staff were friendly and helpful throughout our stay. Amenities were also complete and comfortable. Would definitely recommend for couples looking for a smooth and enjoyable stay.

There are limited amenities when choosing the west cottages. The onsen and gym is only until 19:00, to which is often the time where we have dinner or arrive in the hotel from touring or shopping. So we were not able to use it on day 1. And on day 2, we were rushing to go back to the hotel just for it. 2. The small cottage doesn’t have any AC. It was hot at since it’s already mid Ma. They provided 1 electric fan for us. So be aware for those who chose the cottage accommodations.

I had a wonderful stay at Hotel Kokusai 21. The room was spacious, clean, and very comfortable — I slept so well during my time there. The overall atmosphere was calm and relaxing, making it a great place to unwind after a long day. I’ll definitely come back the next time I’m in Nagano. Highly recommended!

We loved our stay at Waypoint great property the sauna was outstanding lm, the room was clean & the staff were very lovely & helpful. The check-in process was a little complicated mostly because we had one son that was injured and it was a little time-consuming.

This was a last minute selection on the train from Tokyo, but the right one. It's a short 5 minute walk from the Nagano station and has spacious rooms. The staff is friendly and helpful, but best of all, on arrival you are given a welcome drink and dessert of your choice. The entire place seems to be obsessed with desserts, to my liking. They also provides free ice cream and upon check out, bags of candy and cookies. Maybe it's a Christmas promotion, but a welcome surprise. The breakfast is a bit expensive, but has a nice selection of food choices, including salmon, more desserts, and various Japanese food. I only stayed one night, but I believe they have an onsen and other amenities. Well worth it. I stayed in other hotels in Nagano, and this one was superior.

I had a wonderful stay at Smile Hotel Nagano. The staff were extremely polite, helpful, and welcoming, which made my experience very comfortable from check-in to check-out. The ambience of the hotel is pleasant and relaxing, and everything was well maintained and clean. The services were smooth and efficient, and I truly appreciated the attention to guest comfort. Overall, it was a great stay, and I would definitely recommend Smile Hotel Nagano to anyone visiting the city. I would love to stay here again!

1. Parking - Parking is behind the hotel, and they will check your booking and give you a parking chit (駐車券). The person manning the parking situation doesn't inform you beforehand that you have to bring this chit to the lobby for check in. We left it on the dashboard as we thought it indicates that we can park here. If you're travelling with alot of baggage, it can get pretty inconvenient as you will have to walk one round around the hotel for accessible routes to avoid a flight of stairs. 2. Check in procedure - 三條-san was helping us with the check in. Did not feel welcomed, and everything just felt routined and mechanical. This was still acceptable. When it came to asking for the parking chit, we said we left it on the dashboard and whether we could return later to show it to him. We were really not informed that we had to bring it to the reception. 三條-san's face immediately showed a face of disgust and annoyance, and he mildly rolled his eyes too in displeasure. My partner immediately ran to the car to get it for him there and then. This was pretty shocking to me as I did not expect Japanese hospitality to be this rude and nobody mentioned to us to bring the chit to the reception. He could have been more patient and handled it more professionally. We were also unaware at the time of making a hotel reservation that you have to book a breakfast slot at the time of your check in. We checked in at around 7pm, and we were only left with the 6am or 6:30am breakfast slot. This felt very restrictive as everyone has different waking habits or plans for the next day (Felt like we were back in school). You were also restricted to 50 minutes duration at breakfast. Having to change my plan entirely just because of this restriction felt ridiculous. Would I get a refund of the cost of the breakfast if I can't make it for any of the breakfast timings? If this was made known at the point of the hotel reservation, I might have reconsidered as the slots for the more human timings seem to get snatched up really quickly. All in all, the check in progress was pleasant and 三條-san was a huge reason for it. I will recommend future visitors to avoid him if you see that there are other staff manning the reception desk. 3. The J floor rooms were lovely. Clean, decent size, filled with amenities and complimentary drinks even those in the fridge. The hotel room itself was lovely compared to what happened in the lobby. 4. Breakfast - Despite being left with the ridiculously early breakfast slots, breakfast spread was great. Wide range of food and if you get a window seat, you have a good view of the city.