Hotel Dengan Parking di Nagano Prefecture, Japan

The Good: You cannot beat the location. Being directly connected to Nagano Station is a total game-changer, especially if you’re hauling ski gear or catching an early Shinkansen. The rooms are spacious, quiet, and the staff is incredibly professional. The Bad: The breakfast buffet is the biggest letdown. While the quality of the food is fine, the menu is extremely repetitive. If you are staying for more than two nights, you’ll find the exact same selection of eggs, bacon, and local sides every single morning. Verdict: Stay here for the convenience and the comfort, but maybe skip the breakfast add-on after day two and explore the bakeries in the attached MIDORI mall instead.

Location: Near Nagano Station, right on Nagano-Odori Street, a 3-4 minute walk. However, Google Maps led us down a side road, making us circle around to its back entrance 😤 Room: Very clean, the sheets were dry and fluffy, very comfortable, but the room size is about the same as a typical Japanese business hotel 😊 Service: The staff always have a smile on their faces, truly living up to their reputation 👍. Yuri, who assisted us with check-in/out, was especially helpful; she called our next hotel to book a free shuttle, thank you so much! Amenities: There are free hot and cold drinks and a microwave next to the lobby in the afternoon. Luggage storage is also available, very convenient. I would definitely stay here again next time I'm in Nagano.

Location is excellent right in the heart of the city and opposite the station. There's convenience store and Don Quijote 1 min walk away. Staff were generally polite and helpful. Room is squeezy by design, can't open two luggages at the same time. Okay for short stay but not for long stay. It's not really a hotel to relax due to tight space in room.

This is our first time to ski Japan.  This hotel was located perfectly with great access to some super beginning facilities.  Good enough about skiing, the hotel is perfect and the staff is amazing. The food and amenities are excellent. We had a private hot spring every evening really added to the enjoyment.  My wife and I and eight year-old daughter had a great time  you so much for the great experience and all the hospitality  Perfect Stay. 100%!!!

Great room and a convenient location, about a 5–10 minute walk from Nagano Station. The room was clean and the service staff were great. There were no convenience stores within a very short walking distance, or at least none that were very close to the hotel. The main downside was that the room décor and setup felt quite outdated. I also did not really like the pyjamas provided, as the top was unusually long. Amenities were standard, such as toothbrushes. Given that we booked a Junior Suite, it would have been better to have more hangers provided. Breakfast was enjoyable, and the desserts or pastries provided at the lobby were a nice touch.

The room was decent; I stayed on a newly renovated floor and had booked a larger room, which was very comfortable. The breakfast definitely deserves praise—the setting was lovely, facing the snowy mountains (it snowed heavily during our stay), and there was a wide variety of options, highly recommended. Oh, and the only thing that needs improvement is the cleanliness; the bedsheets were a bit dirty, but overall, it's still a great place.

The hotel provides a shuttle bus every half hour from the L'Occitane store at the Karuizawa Station outlet mall, which is very convenient. Staying in the West Wing, it's only a 10-minute walk to the outlet, making it ideal for families with elderly members and children. The lobby has a convenience store where you can buy local specialties and snacks. There's a particular Karuizawa specialty chocolate that's delicious and not available on Taobao. The hot springs are uncrowded and clean; we went every day during our two-day stay. The room itself is pretty standard, but that's fine since you'll be out and about exploring most of the time, not spending much time in the room. When checking in, you have to choose a breakfast time. I don't think it matters much if you don't stick to it exactly, but you'll still have to queue for a bit at the entrance. It gets quite busy in the mornings, but they manage the crowd very orderly. For those traveling with elderly family members and children, I highly recommend staying in the West Wing – it's convenient for getting everywhere.

I had a wonderful stay at Hotel Kokusai 21. The room was spacious, clean, and very comfortable — I slept so well during my time there. The overall atmosphere was calm and relaxing, making it a great place to unwind after a long day. I’ll definitely come back the next time I’m in Nagano. Highly recommended!

I had a very bad experience this time, when I check-in,  it seems someone else already took my room... and after more than 45 mins, they finally given me a room but a smoking room (I requested non-smoking) and it seems that they given my room to someone else... until now they did not tell me why they could not find my booking.... 

This was a last minute selection on the train from Tokyo, but the right one. It's a short 5 minute walk from the Nagano station and has spacious rooms. The staff is friendly and helpful, but best of all, on arrival you are given a welcome drink and dessert of your choice. The entire place seems to be obsessed with desserts, to my liking. They also provides free ice cream and upon check out, bags of candy and cookies. Maybe it's a Christmas promotion, but a welcome surprise. The breakfast is a bit expensive, but has a nice selection of food choices, including salmon, more desserts, and various Japanese food. I only stayed one night, but I believe they have an onsen and other amenities. Well worth it. I stayed in other hotels in Nagano, and this one was superior.