Suka reka bentuk hotel dan itulah sebabnya kami memutuskan untuk mencuba suite. Selepas masuk pada 12 hari CNY. Mimpi ngeri bermula. Reka bentuk melupakan keselamatan pelanggan. Katil mempunyai paras logam 3cm di atas sejurus sebelum katil. Adakah seperti bersedia untuk memukul kuku jari kaki anda dan jatuh di atas katil untuk anda menjerit kesakitan dan baring selama 5 minit. Kuku saya hampir terkeluar dan apabila saya pergi ke penerimaan tetamu. Mereka memberitahu saya saya orang pertama yang mengalami malang ini. Sepanjang sofa. Candelier berada pada paras dahi. Isteri saya memukul kepala dua kali. Jadi untuk CNY ini. Kita boleh katakan kita diberi dari hujung rambut hingga hujung kaki. Mesej ini dengan harapan orang seterusnya yang mendaftar masuk ke dalam suite tidak perlu mengalami apa yang kami lakukan.
Sangat menyeronokkan dan menenangkan jiwa! Pemandangan di sini sangat cantik, memberikan suasana misteri seperti 'mini Guilin'. Bilik juga amat selesa. Kakitangan perkhidmatan sangat mesra dan sentiasa bersedia membantu. Suasana keseluruhan amat menyenangkan. Taman tema ini sungguh mengasyikkan, membuatkan saya ingin kembali lagi. Waktu siang lebih menyeronokkan berbanding malam. Walaupun tiket malam percuma, tiada program dapat dinikmati kerana hujan lebat, jadi kami hanya dapat berendam di mata air panas sambil kehujanan. Pada waktu siang, anda berpeluang melihat pelbagai haiwan.
⭐ Penilaian Keseluruhan
• ⭐ Kira-kira 4.2 / 5 (Ulasan yang agak baik)
• Salah satu daripada sebilangan kecil hotel jenama antarabangsa (kumpulan Marriott) di Ipoh.
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👍 Kelebihan (Perkara penting yang perlu anda ketahui)
1️⃣ Baru + Reka bentuk yang menawan
• Hotel lama yang diubah suai → kini lebih kepada ***a Eropah moden minimalis.
• Bilik baru, bersih, dan ruang yang mencukupi.
2️⃣ Lokasi yang baik (Inti utama)
• Berdekatan dengan:
• Old Town (makanan)
• Pusat beli-belah / kafe
• Kemudahan berjalan kaki yang tinggi.
3️⃣ Kemudahan lengkap
• Kolam renang di atas bumbung (sangat cantik untuk bergambar).
• Gimnasium, bar.
• Pilihan sarapan yang pelbagai.
4️⃣ Perkhidmatan secara keseluruhan memuaskan
• Kebanyakan ulasan: kakitangan mesra, komunikasi bahasa Inggeris OK.
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👎 Kekurangan (Benar tetapi penting)
⚠️ 1️⃣ Perkhidmatan ”kadang-kadang tidak konsisten”
• Daftar masuk perlahan pada waktu puncak.
• Aduan individu: komunikasi tempahan yang mengelirukan.
⚠️ 2️⃣ Sarapan pagi ada ruang untuk penambahbaikan
• Ada yang mengatakan pengisian semula makanan tidak tepat pada masanya.
⚠️ 3️⃣ Masalah jenis bilik tertentu
• Ada ”bilik tanpa tingkap” (bilik gelap).
• Masalah penghawa dingin / bunyi bising kadang-kadang berlaku.
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🎯 Adakah ini sesuai untuk anda?
👉 Disyorkan untuk:
• Mereka yang inginkan penginapan ”selesa + tidak mengecewakan” (lebih stabil daripada butik).
• Pasangan / percutian singkat / keluarga.
• Kali pertama ke Ipoh.
👉 Kurang sesuai untuk:
• Mereka yang mencari nilai yang sangat tinggi (Ipoh sebenarnya banyak pilihan yang lebih murah).
• Mengejar kemewahan ultra (bukan pengalaman 5 bintang).
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💡 Nasihat saya (Penting)
👉 Jika bajet mengizinkan:
✔️ Boleh menginap (salah satu daripada 3 hotel teratas di Ipoh).
👉 Perkara yang perlu diperhatikan semasa membuat tempahan:
• ❗ Elakkan bilik tanpa tingkap.
• ❗ Pilih tingkat yang lebih tinggi.
• ❗ Boleh memilih untuk tidak memasukkan sarapan pagi (makanan di luar Ipoh lebih sedap).
lokasi yang strategik. bleh nampak view pekan ipoh dan kawasan sekitar termasuk bukit2 yang ada berdekatan. Kebetulan trip ni mase cuti deepavali, bleh nampak orang main bunga api. view die memang sangat awesome la.. kolam die kt roof top dan agak besar. view cantek.. ade mesin basuh & dryer kt c2 gak. x yah bayar. self service je.. deko bilik die memang cantek. bilik air besar.. aku ambik ade breakfast. breakfast ok je. xla mengecewakan.. parking keta banyak
Perkhidmatan yang hebat!
Kakitangan yang rajin dan mesra yang membawa baldi air panas ke bilik untuk memastikan kami boleh mandi dengan air panas, apabila paip air pecah, menjejaskan semua air panas ke bilik. Semasa kami kembali berehat, tidak menjangkakan keadaan yang tidak dijangka ini, saya meminta buah-buahan, dan mereka membawa 2 pinggan, percuma.
Kami dibuat untuk berasa selesa yang mungkin. Menaik taraf kami apabila kami diberi bilik yang menghadap dinding (jalan tinggi).
Lokasi yang bagus, betul-betul bersebelahan dengan pusat membeli-belah. Sangat sangat sesuai untuk muda dan tua (ibu saya sudah berusia 80-an).
Menginap di sini selama 5 malam. Wifi di dalam bilik sama sekali tidak wujud. Terpaksa pergi ke lobi untuk wifi. Diberitahu bahawa mereka mengalami masalah wifi. Boleh log in tapi tiada internet. Kemudahan hotel yang sangat asas. Tinggal di sini jika anda mengambil kesempatan daripada lokasi.
Its a newly refurbished hotel. Within city center. Walking distance to all shops and eateries. Can even walk to taiping lake gardens. Room is very spacious. Big bathroom, water pressure nice. Rooftop swumming pool. Only setback is a bit noisy during nite time as hotel is next the main road. Did not try the food.
Lokasinya agak bagus. Di hadapan hotel boleh pakir kereta, tetapi jika ada pasar pada hujung minggu, anda perlu pakir di bawah tanah. Jika tidak, anda mungkin akan dikejutkan pada waktu malam untuk mengalihkan kereta. Kebersihan bilik juga memuaskan. Semasa daftar masuk, anda akan diberikan satu beg yang mengandungi alat kawalan jauh TV dan penghawa dingin serta kad bilik. Ini memerlukan deposit sebanyak RM50. Pada hari berikutnya, semasa daftar keluar, anda pulangkan beg tersebut dan deposit akan dikembalikan. Tidak jauh berjalan kaki dari sini, anda akan sampai ke Concubine Lane. Lebih-lebih lagi, sarapan pagi turut disediakan dan hidangannya agak pelbagai. Sangat berbaloi.
Memuaskan dan pilihan terbaik untuk tinggal di sini. Kakitangan di sini sangat mesra, sangat membantu dan mesra pelanggan. Perkhidmatan di sini sangat cekap dan sentiasa menjadi pilihan utama kami. Sangat mengesyorkan kepada mereka di luar sana jika mereka mahukan penginapan yang selesa di Ipoh. Banyak restoran dan hotspot halal dan lazat di sekitar hotel ini. Berhampiran dengan akses lebuh raya PLUS. Ia menyeronokkan dan berbaloi.
Sangat Baik
282 ulasan
8.9/10
Harga bermula
RM130
satu malam
Semak Ketersediaan
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Lihat semua
9.2/10
Great
UU2PingThis was my second time staying at this hotel. The hotel is clean, comfortable, and well-maintained. I would especially like to thank the Chinese-speaking front desk staff member, who looked Malay, for her patience and excellent explanation in Chinese. Her service was outstanding, and I truly appreciated her help.
I will definitely stay here again whenever I visit Ipoh in the future. Keep up the great work! 😊
WWong Hui SeanThis hotel is right in the city center—just a short walk to Ipoh Padang. Within about 5 minutes on foot, you can reach many popular spots like Concubine Lane and Plan B, which makes everything very convenient.
The hotel’s lobby and restaurant are both located on the 12th floor, offering nice views of parts of Ipoh. The front desk service is good, and the hotel’s security guards are also very polite.
The room isn’t very big, but it’s well-equipped and clean. The only downside is that the parking area inside the hotel is quite small with limited spaces. However, the hotel provides an alternative parking area and even offers a free shuttle service. Honestly, it’s only about a 100-meter walk away anyway. 😝
GGuest UserGreat service! The location is excellent and it's very clean. This time, I stayed with my grandfather, father, and uncle in their quadruple room. The space is quite large, and there's an additional small area with a sofa and such. Overall, it's pretty good and very suitable for elderly people and family-style living. (Attached a photo of the cafe downstairs, haha!)
AAnonymous UserI recently stayed at DoubleTree by Hilton Damai Laut Resort to celebrate a special anniversary, but unfortunately, the experience did not meet my expectations.
Upon arriving at 3:00 PM, I had to wait in a very long queue for check-in and only received my room key at approximately 3:40 PM. After entering the room, I noticed that the anniversary decorations I had requested were in place, but the cake, chocolates, and fruit platter that I had paid for were not provided. As this was intended to be a surprise for my husband, it was quite disappointing.
What was even more frustrating was that no one informed me that these items were not yet ready. I had to call and follow up myself to check on their status. The cake and other items only arrived more than an hour later, which significantly reduced the excitement and impact of the surprise.
I was also surprised to find that the minibar fridge was completely empty, with no canned drinks or refreshments available. Considering the room rate was approximately RM1,200 per night, I expected more than just complimentary bottled water.
The room was advertised as having a king-size bed, but it felt smaller than expected. In addition, the dinner buffet pricing for children was quite expensive at RM50 per child. My children are 8 and 10 years old and, like most children their age, they eat only small portions and usually only one or two dishes. The breakfast charges for children were also relatively high, making the overall dining cost difficult to justify for young children.
To make matters worse, the cashier accidentally charged my children's dinner twice. Although the duplicate charge was voided, I was informed that the refund process could take between 7 and 14 weeks. This seems like an excessively long waiting period for a billing error made by the hotel.
Overall, this stay was disappointing and frustrating. I had expected a smooth and memorable experience for such a special occasion, but several service shortcomings negatively affected our celebration. I hope the management will review these issues and make improvements to enhance the guest experience in the future.
TTravel LostI’m from Ipoh and brought my Friends here for a short gateway . What a wonderful hotel to stay . Walking distance to famous restaurants and attractions. Easy to grab . Beside a restaurant got a nice restaurant to dine in especially the tou fu fa !!! Much nicer than the famous one . Another Japanese restaurant just beside the hotel . I will definitely recommended for all .
GGuest UserOur stay at this hotel was absolutely amazing. The hotel and the surrounding are stunning, the staff is super friendly and the facilities could not have been better. Upon our arrival, our rental car had a flat tyre and the staff was so helpful and fixed this for us immediately. As travellers from Europe this is an excellent service which is so helpful when you do not speak the local language to communicate with for instance the people at the garage. Additionally, we received a free upgrade of our hotel room from the lake villa to the garden villa, for two nights in a row. This villa with private pool and garden is stunning. All the caves and the surrounding facilities are so impressive and nature and luxury blends together perfectly. This is a must visit.
RRozzana BoniarHad a pleasant stay at M Roof Hotel & Residence. The room was spacious, clean, and comfortable, with modern design and good facilities. Staff were friendly and helpful throughout the stay. The location is convenient with many eateries nearby and easy parking available. The rooftop pool was a nice bonus. Breakfast could have more variety, but overall it was a good value stay and I would consider coming back again.
One suggestion for improvement would be to provide more clearly designated disabled parking spaces closer to the entrance to improve accessibility and convenience for guests with mobility needs.
MMiss AryaniLove this place as usual, i was here last January and December and November 😊. I really hope that the renovation will be done soon so i don’t have to park in the basement.
AAnonymous UserI enjoyed my stay overall, especially the cleanliness of the hotel and the excellent customer service. The staff were friendly and attentive, and all the necessary amenities were well provided for guests.
However, I was a bit disappointed with the room interior as it did not reflect the Balinese vibe I was expecting. The design and overall atmosphere felt lacking, including the absence of the signature Bali-style aroma or fragrance that usually enhances the experience.
Additionally, the hotel does not have a swimming pool, which was a downside for me. Overall, it was a comfortable stay, but there is room for improvement in terms of ambiance and facilities.
GGuest UserStrategic location, spacious rooms suitable for families, and most importantly, there's even a mini theme park for the kids. The kids were happy staying at this hotel. The staff were also friendly and helped make the registration process smooth.
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