Hotel Family di Central Java, Indonesia

The bathroom is a bit slippery and the floor is also not clean. The battery of tv remote and ac aren't working, you have to call room service to change. The ac is cold , the bedroom is nice, the pillow is nice too, not too high, and i can sleep tightly. The breakfast is so so, i love the siomay and pridge, they taste so good. The omelete is standard becaude they arent put anything on the omellete.they need to improve on the menus.

The room is Okay, the facilities are excellent, they have a sauna, gym and instagram-able places. The pool is great for kids with balinese ambience. They have a playground too. The staff are friendly and quite helpful. But the restaurant sometimes runs out of plates, bowls, fork, spoon and glass. Tables are not fast enough to be cleaned. So I cannot drink or eat although the food is still available. They continue to serve the guests although the serving time is over. So I really appreciate it.

Nice hotel except the towel is like an old rug. Management - Please get new towels for the guess. We have paid the price, but we did not get the quality we expected

During my recent stay at the hotel for a short getaway, I was genuinely impressed by the exceptional hospitality and attention to detail. The staff were incredibly friendly, always greeting guests with a smile and going out of their way to assist with any requests, making the experience feel warm and personal. The entire hotel was spotless and clearly well maintained, which added to the sense of comfort and relaxation. The lobby, in particular, left a lasting impression—it was spacious, grand, and tastefully decorated, creating a luxurious yet welcoming first impression. While the daily buffet meals became a little repetitive over time, I still appreciated the decent variety offered and the consistently good taste of the food. Overall, it was a very pleasant stay that I would gladly recommend to others.

We arrived at the hotel in the evening; the interior had a distinct Southeast Asian feel. During the day, the surrounding environment looked like an oil painting. Perhaps because we spoke a little Indonesian, the staff were incredibly welcoming, inviting us to take a shuttle bus up to the mountaintop for a panoramic view of Borobudur – absolutely amazing! Actually, the entire mountain belongs to them; the hotel is at the foot of the mountain, the villas are on top, and there's also a peacock garden and a small deer park. The hotel offers many activities, such as horseback riding and making batik (a traditional Indonesian craft), all very interesting. The staff also mentioned that many of them live on the mountain, their homes very close to their workplaces. We were so envious! You can easily book a Grab ride from the hotel; it's less than ten minutes to Borobudur, very convenient.

Great location and the location has beautiful view. Such a good place to get a rest after a long day. Recommended place, but please change the bedsheets regularly, thank you.

This is a beautiful property with clean well appointed rooms. The gym has good equipment and the pool is great. The only thing that I was not happy with is the hotel changed their policy about using the sauna and steam rooms. I have been visiting this hotel every year and this is the first time I was denied entry because I booked a superior room instead of a deluxe room. I believe this is a bad policy.

We stayed during Ied Mubarak holiday for 4 days/3 nights in April 2025. We booked 2 connecting rooms for my family (4 persons). I chose this hotel because it has swimming pool and gym, we used to exercise daily. In fact, the gym was closed for long term maintenance. It should be declared and crossed out from the hotel facility so we noticed from beginning, not surprised on site. The rooms at a glance were ok but when we looked to the interior were lousy. The curtain, gordyn, and bed lamps, dirty and stained. My children room has no curtain, so direct sunshine and very hot during the day. The towel seemed already used for years. not soft, looks lousy and the color not pure white as normally hotel towel. Each room provided safety box but no function at all. if you see the direction on the safety box (see the photo), it supposed has red button inside the box but no button at all. The safety box used 4 battery. In my room has only 2 batteries out of 4 and already expired since March 2018. My children' room has 4 battery but also not functioned. the button numbers and keys cant be pressed so we cant keep important and valuable items inside it. The swimming pool were crowded and the water was dirty. the hotel supposed to overall cleaning to the pool due to holiday seasons but the water obviously dirty. The parking lot is low maintenance, dirty, and rubbish everwhere. the Horison Ultima was only 3 years old last December 2024 as I saw from the stickwerck at lobby. The hotel was Star Hotel and changed to Horison Ultima. The parking lot was narrow and limited. For location is ok, near Java Mall. good for morning walk. the hotel staffs were polite and fast response. the amenities for 4* hotel is good enough. the mini fridge in the room is ok as well as the Aircon. If I may advise the management, please take serious attention to the cleanliness and maintenance also room refurbishment to the lousy interior inside as top priority.

I love this hotel so much, the staff are amazing and helpfull, the bed and pillow are really comfy. The room accros mine at 10pm was open their talked loudly and i complained to front desk,and the staff immediately asked them to closed their doors so i can sleep, thank you ciputra hotel.. and the location also the best

Overall it is a pleasant experience staying in LK Pandanaran. I certainly would vouch value for money staying here. What I can provide here is areas for improvement to the Hotel Operator. There was a slight leak in shower head connector. Breakfast menu needs more variety rather than auto repeat daily, and freshness of salad bar/green condiments can be improved. All of which is not a deal breaker. Location, cleanliness, service, facilities - are all good. Would definitely repeat my stay here next time.