Hotel Family di West Java, Indonesia

I unfortunately booked an executive suite. Firstly, its location was inconveniently far from the elevator, and it seems all executive suites across all floors are situated in the same corner spot. The suite was definitely overpriced for its small size, and the layout was poorly designed. Furthermore, the amenities were neglected; the Jacuzzi was dirty, broken, emitted a foul odor when operated, and even expelled debris. I reported this to the front desk, and they moved me to another suite, but it had the exact same problems. I absolutely do not recommend anyone choose an executive suite; it's a complete waste of money. My ratings: Executive Suite Design & Location: 2/10 Overall Cleanliness: 8/10 (though they could improve by changing towels more frequently) Breakfast: 1/10 (Too focused on Asian food, despite most guests being Arabs, especially Saudis) Pricing (Value for Money): 5/10 (Overpriced) View & Hotel Location: 5/10 I suggest they lower their prices and encourage guests to choose a standard room with a river view. They should also pay more attention to offering Eastern, Arabic, and Western food options. Finally, some staff members were notably unwelcoming towards Arab guests and made no effort to provide better service.

The location of the hotel is near to tourist spot which is Braga Street. The room so spacious and i got connected room as per request. The breakfast menu is good, have so many choices from appertisers to desserts. Good job to the staff who gave really nice services to make sure we have comfortable stays. Will choose this hotel if we come again.

I recently had the pleasure of staying at Hilton Bandung, and I must say it was an exceptional experience from start to finish. The room was incredibly comfortable, spacious, and well-maintained, offering everything needed for a relaxing and enjoyable stay. The bed was cozy, the amenities were top-notch, and I genuinely looked forward to returning to the room after a long day. One of the highlights was the fantastic selection of food. Whether at breakfast, in the café, or through room service, the variety and quality of the dishes exceeded expectations, and every meal was a delight. What truly stood out, however, was the outstanding service from the entire team. From the warm and professional staff at the reception counter, to the friendly and attentive team in the café, and even the courteous and welcoming staff at the entrance lobby, everyone went above and beyond to ensure a great stay. Hats off to the Hilton Bandung management for cultivating such a high standard of hospitality. You’ve created a hotel experience that guests won’t soon forget. Highly recommended for anyone visiting Bandung, whether for business or leisure. I will definitely be back!

The room was quite spacious, and the staff were friendly. The only minor issue was that the sheets and towels were a bit old/worn out.

My stay at Swiss-Belresort Dago Heritage was pure bliss. The elegant room, mountain breeze, and panoramic views created a peaceful retreat. I loved the cozy ambiance and top-notch service. The location near Dago’s attractions made exploring easy. A perfect blend of luxury and nature—highly recommended.

Hotel is located at a strategic area and within walking distance to many restaurants opposite it. Kedai Soto Ibu Rahayu, Butterfield, Yujo, Tanmu Coffee, Padre Italian are the few restaurants nearby Checking in and out was smooth with friendly staff. Their staff are ever ready to assist and greeted me every time I see them on my way out or return to the hotel. That's hospitality and welcome of first class! Room was large, clean, air conditioning good, water pressure strong, bed comfortable and there's really no fault with the accommodation. Breakfast was reasonably good with mixture of local and Western food. A good stay and I shall return when I visit Bogor. Cheers to the staff as they make you feel welcome.

The staff are all very friendly. Location wise for us is amazing as we want a quiet place away from the busy streets. Food is good. Going anywhere is easily accessible by grab. Will definitely come back again in future.

Good experience but not fond of their hair dryer and electric kettle, dont know what brand they are but too hot on their surrounding metal cover it might burn your hand. The hair dryer is too hot for my hair as well. Oh and yeah the parking lot is kinda packed...we arrived early and its almost full. Everything else are good.

Staying at The Trans Luxury Hotel Bandung was an unforgettable experience! 🌟 Elegant rooms with stunning city views, exceptional service, and delicious breakfast options. The pool and direct access to Trans Studio Mall make it perfect for families. Truly a 5-star comfort in the heart of Bandung! 💎

The location of the hotel is advantageous. The breakfast spread is satisfactory. The staff demonstrated exceptional friendliness and helpfulness. I will definitely return to this establishment in the future.