Hotel Family di West Java, Indonesia

Stayed in room 1024 Pro: Room clean Efficient check in and check out Nice view of mountain and trees Dish variation were nice, lots of options, i love the kuah bakso so comforting. Cons: Unable to set AC QR in tv to see room dining menu unable to open, sent email to reservation no response. So we cant order food for room service. At night room smells of solar fumes like machine fumes and in the toilet smells like thinner or paint or some chemicals which is significantly disturbing. Please check room 1024. No information on facility or activities during check in, only informed there’s free photoshoot Understand that photoshoot are part of facility BUT, so manya people taking photo in the morning makes our morning walk not smooth, many times have to STOP waiting for people photoshoot. Please consider to create specific photoshoot area. Must relook on food quality, during dinner buffet chicken sausage not fresh, kue putu apek becomes inedible. Please add paintings or plants on wall, we walk out from lift in 10th floor, head to our room, on right side there’s big empty wall left a depression feeling.

Crowne Plaza Bandung definitely exceeds our expectation. From the moment we checked in till the last day the whole team never fail to surprise us. At the lobby, we were greeted by friendly and helpful concierge and bellboys. They were always attentive to our needs. Was there right after the demonstrations. Can feel security was stepped up. Checking in, can feel the warm welcome of the front desk team. Never fail to smile. Room was so spacious and squeaky clean. Jasmine, the reservations and front desk team even remembered to organise a little surprise for my hubby bdae. Breakfast is excellent. Was there for five days and menu changes. Food are tasty and coffee came to u... After checkout, we left behind a bag of caps. Contacted the hotel and within 15minutes made a turn to get it back.Kudos to the room service/front desk/ concierge/security. They were well co-ordinaedr to help us out. Really had a great time

The staff was extremely attentive throughout the whole hotel. 5 star recommendations to stay here. Location is perfect next to the station walkable or even take a taxi is easy. Will also strongly recommend the Spa in the hotel if you have time. The hot stone massage was perfect for me.

The room was quite spacious, and the staff were friendly. The only minor issue was that the sheets and towels were a bit old/worn out.

My stay at Swiss-Belresort Dago Heritage was pure bliss. The elegant room, mountain breeze, and panoramic views created a peaceful retreat. I loved the cozy ambiance and top-notch service. The location near Dago’s attractions made exploring easy. A perfect blend of luxury and nature—highly recommended.

I booked it with request high floor and mountain view, and thankfully I got it. I stayed with my husband on 11th floor, the floor is quite because there’s only few room, gym and spa also on that floor. I stayed during the “Lebaran Season”, and fortunately the Hotel is kids friendly, the reception give my niece candy, and she loved it. The pool is also nice kids loved it too. Near Hotel there’s a lot of restaurants and cafes. So you can skip breakfast and try Soto Bu Rahayu or Tanmu Coffee in front of the Hotel. We had pleasant stay here, the staff is polite and nice.

Very nice and quite surrounding, perfect for resting. Big room, king bed, and they provide a baby crib for my child. Tasty breakfast with lots of choices made our stay prefect. Thanks!!

We recently had the opportunity to stay at your hotel and overall, I truly appreciate the hospitality and facilities provided. However, I would like to share some constructive feedback regarding the pillows in the room. The pillows were too firm and unfortunately affected the quality of sleep during my stay. For a hotel of Pullman’s standard, I believe it would be wonderful to provide guests with a pillow menu or at least a choice between soft, medium, and firm pillows, to cater to different preferences. In addition, the towels felt rather thin and did not reflect the luxurious standard expected of a Pullman property. For a hotel of this caliber, I believe it would be beneficial to provide options for softer pillows as well as thicker, more comfortable towels for guests. I hope this suggestion can help enhance the overall guest experience in the future. Breakfast ok..

The staff was very polite, efficient and helpful. The bathtub is amazing ! It comes along with the bubble bath and bath ball that was provided by the hotel per day❤️ the view at the club lounge at night was breathtaking. Recommended hotel at bandung👍 not forgetting the wide array of breakfast every morning.

Nice hotel, friendly staff, good location just walking distance to culinary places along Suryakencana road. Good breakfast and buffet dinner. Suitable for families and for group meeting.