Hotel Family di Sonora, Mexico

This time, I used it for the first time. Until now, I had only a motel option, but I am very happy to have this hotel. The room was clean and comfortable. The staff is very friendly and I would like to use it next time.

Excellent attention, fast service, good facilities, we only have a very rich and varied buffet breakfast, a little more expensive than I used to pay in my city, but it was worth it.

The environment is good, breakfast is relatively simple because of the epidemic, the overall feeling is good, and the traffic is convenient to enter and leave. It is very convenient and very close to leaving the business district, mainly a quiet room.

The service was great, friendly and helpful. The breakfast was excellent! Especially the fresh and natural juices!! Only thing was, opened our room door and there was no electricity? Front desk didn't inform us... Went to the front desk, then was told it was a key card that needed to be used into a key card slot in the room. (Never had seen this or heard) been in several hotels. (Learn something new everyday). Other than that. Nice stay.

The girl at the front desk was very good! The boy was also very patient. The light bulb in the first room we checked in was not working, the toilet flush was broken, and the door lock was loose. Later, we were given a second room, which was not as big as the first one, but everything worked. The boy who took us in was very patient.

The hotel was nice and clean and in a good location. The breakfast was good too. The problem was that my room, #606, was the room closest to the elevator. The walls are obviously not very soundproof….so all morning, all I heard, was “DING-DONG”, every few seconds, when the elevator arrived on the 6th floor…WHY does there have to be a bell 🔔 when the elevator stops on the floor anyway??? I could not sleep!!! How come the hotel cannot figure this out? Surely, I am not the first person to complain about this?

Nice hotel everything looks great and the staff were very helpful.

The internet is very intermittent and slow, in my stay the air conditioning was not working and they had to change the room, breakfast is not good, only if it meets, the staff is kind, but the facilities are noted damaged and maintenance failures, as the last option because they meet, the other because they don't like

Well located nice hotel even i believe is in need of an update if they want to keep it up. The matress was absolutely shapeless making it hard to sleep.

There are several Chinese restaurants around, it is more convenient to eat