Shenzhen Metro Stations

Oleh LunarQis

20 Januari 2026

Shenzhen boasts a modern subway network of 17 lines, linking every major district and many of the city’s best-known attractions. Whether you’re heading to Window of the World, exploring the Futian Central Business District, or enjoying the waterfront at Shenzhen Bay, the metro is the quickest and most convenient way to get around.

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Shenzhen Metro Map

Shenzhen’s metro is one of China’s most efficient urban rail systems, with 17 lines covering every major district and many popular attractions. Trains are clean, fast, and easy to navigate which is perfect for visitors exploring the city.

Shenzhen Metro Popular Lines, Operating Hours & Major Spots

Operating Hours

Most metro lines run from around 6:00 AM to 11:00 PM daily. Exact times can vary slightly by line, station, and public holiday.

Check real-time schedules: Use the official “Shenzhen Metro” app or look for station noticeboards.
Final authority: Always follow on-site announcements for the latest departure times.

Line	Weekday Hours*	Weekend/Holiday Hours	Must-See Stops	Traveller Tips
Line 1	06:20 – 23:00	06:14 – 23:00	Window of the World, Luohu Commercial City	Direct connection to Luohu Port for Hong Kong border crossing.
Line 2	05:50 – 22:44	05:47 – 22:44	Shenzhen North Station, OCT Loft	Handy transfer to China’s high-speed rail network.
Line 3	06:00 – 23:00	06:00 – 23:00	Futian CBD, Dameisha Beach	Expect larger weekend crowds heading to the beach.
Line 4	06:30 – 23:00	06:30 – 23:00	Shenzhen University, Longhua Temple	Enjoy scenic views of nearby mountains.
Line 5	06:02 – 23:13	06:12 – 23:13	Shenzhen Bay Park, Bao’an Center	Great access to coastal cycling paths.
Line 7	06:12 – 23:00	06:15 – 23:00	Huaqiangbei, Xili Lake	Perfect for electronics shopping.
Line 11	06:00 – 23:20	05:59 – 23:21	Airport East, Futian Station	Express link to Shenzhen Bao’an International Airport in about 30 minutes.

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Shenzhen Metro Stations

Shenzhen’s metro spans 17 lines, connecting every major district and many must-see attractions. Below is a Malaysian-friendly guide to the most important stations, grouped by travel purpose, along with ticket tips to help travellers move around like a local.

Cross-Border & Major Transport Hubs

Station	Line(s)	Details
Luohu 罗湖	Line 1	Direct link to Lo Wu Station on Hong Kong’s MTR East Rail Line. Main land-border checkpoint for travellers between Shenzhen and Hong Kong.
Futian Checkpoint 福田口岸	Line 4	Connects to Lok Ma Chau Station (Hong Kong MTR). Usually less crowded than Luohu, making it a smoother border crossing.
Shenzhen Airport T3 机场	Line 11	Convenient stop for Shenzhen Bao’an International Airport with a fast 30-minute ride to the city centre.
Shenzhen North 深圳北	Lines 4 & 5	High-speed rail hub for trains to Guangzhou, Hong Kong West Kowloon and other major Chinese cities.
Shenzhen Railway Station 深圳站	Line 1	Conventional rail services to Guangzhou and many destinations across China.

Central Business & Shopping Districts

Station	Line(s)	Details
Futian 福田	Lines 2, 3, 11	Heart of the CBD with skyscrapers, luxury malls, and an easy airport transfer on Line 11.
Civic Center 市民中心	Lines 2 & 4	Government landmarks, the Shenzhen Library, and the Concert Hall.
Convention & Exhibition Center 会展中心	Lines 1 & 4	Venue for international trade fairs, surrounded by hotels and shopping.
Shopping Park 购物公园	Lines 1 & 3	Huge retail complex and lively nightlife so it's ideal for shopping sprees.

Tourist & Leisure Hotspots

Station	Line(s)	Attractions
Window of the World 世界之窗	Line 1	Famous theme park with miniature versions of global landmarks.
OCT (Overseas Chinese Town) 华侨城	Lines 1 & 2	Home to Splendid China Folk Village and Happy Valley amusement park.
Shenzhen Bay Park 深圳湾公园	Line 9	Scenic coastal promenade with skyline views and perfect for evening walks.
Dameisha 大梅沙	Line 8 (transfer from Line 2)	Popular beach escape in Yantian District.

Emerging & Trendy Areas

Station	Line(s)	Details
Science Museum 科学馆	Line 1	Stylish cafés, creative art spaces, and local markets.
Qianhaiwan 前海湾	Lines 1, 5, 11	A new financial centre and key interchange for multiple lines.
Bao’an Center 宝安中心	Lines 1 & 5	Rapidly developing west-side hub with shopping and dining.

Timetables can change slightly depending on the line or during public holidays, so it’s best to check the official “Shenzhen Metro” app or read the notices posted inside each station for the latest information. All station signs and train announcements are given in both Chinese and English, making it easy for Malaysian travellers to navigate without knowing Mandarin. The metro can be very crowded during rush hours, especially from 7:30 AM to 9:30 AM and 5:30 PM to 7:30 PM. Travelling outside these peak periods will give you a more comfortable and relaxed journey.With these simple tips, visitors can move between Shenzhen’s shopping areas, coastal parks, and Hong Kong border crossings smoothly and without stress.

Sehala
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Shenzhen Metro Ticket Fares

What to Do If You Have Problems in Shenzhen Metro?

Shenzhen Metro fares are distance-based, with a choice of regular cabins on all lines and a business cabin option on Line 11. Business cabins cost up to three times the regular fare and provide larger seats and more space so it's useful if you are heading to or from the airport with luggage

Distance Travelled	Regular Cabin	Business Cabin (Line 11)
0 – 4 km	¥2	Up to 3 × regular fare
4 – 8 km	¥3
8 – 12 km	¥4	About 2 × regular fare
12 – 18 km	¥5	-
18 – 24 km	¥6	-
Over 24 km	+¥1 for every extra 8 km	-

Passenger Discounts

Free travel: Children under 1.2 m, seniors aged 60 and above, people with disabilities, and active military personnel (valid ID required).
Half-price: Children between 1.2 m and 1.5 m and students holding a recognised student card.
Shenzhen Tong Card: Enjoy a 5 % discount on regular fares (not valid for student tickets).
Bus Transfer: Save an extra ¥0.4 when transferring from a bus to the metro using a Shenzhen Tong Card.

Recommended Hotels in Shenzhen

5 star

Crowne Plaza SHENZHEN FUTIAN by IHG

9.3/10Very Good8580 Ulasan

Shenzhen Convention & Exhibition Center Shenzhen|0.78km dari pusat bandar

For this business trip to Futian, I prioritized hotels in this area when booking accommodation. It's within walking distance to the Shenzhen Stock Exchange and Futian High-Speed Rail Station, and the overall stay experience perfectly matched my business travel needs. The location is a huge advantage; I could walk to nearby commercial areas and office buildings, making commutes and appointments very convenient. Our butler, Joy, handled everything throughout our stay. Her communication was just right – not overly polite or intrusive. Before check-in, she proactively confirmed my needs and adjusted my room's orientation to avoid street noise. When I had a temporary order inquiry during my stay, she quickly coordinated and resolved the issue efficiently and practically. The hotel's public facilities are well-maintained; the fitness area and lobby bar were fully functional and convenient for daily relaxation. The room was meticulously cleaned, with ample desk space and stable internet, which didn't interfere with my work. The soundproofing was also good, allowing me to get a good rest after a busy day.

DariNZD 167

Sheraton Shenzhen Futian Hotel

9.6/10Excellent11461 Ulasan

Shenzhen Convention & Exhibition Center Shenzhen|0.94km dari pusat bandar

Highly recommended! This is a classic five-star hotel in Futian CBD, perfect for exhibition-goers. It's directly connected to the Convention & Exhibition Center via subway, making getting around super convenient. The rooms are spacious and spotless, the bedding is soft and comfortable, and the soundproofing is excellent. Check-in at the front desk was efficient, and the staff were all gentle and attentive. The breakfast offers a wide variety of delicious options, and the executive lounge has a fantastic view. The gym and pool facilities are top-notch. It's great value for money for business trips, and I'll definitely choose to stay here again next time I'm in Shenzhen.

DariNZD 184

Four Points by Sheraton Shenzhen

8.6/102387 Ulasan

Huanggang Port and Futian Port Shenzhen|3.55km dari pusat bandar

I had a very satisfying stay here. The hotel environment was clean and comfortable overall, and the room was spacious and bright with excellent hygiene. The bed was soft and I slept very well. The staff were all warm and friendly, and both check-in and check-out were smooth. The hotel's location is convenient, with plenty of dining options and easy access to transportation nearby. Overall, it offers great value for money. I would definitely choose to stay here again if I return, and I'd recommend it to my friends and family.

DariNZD 114

Hilton Shenzhen Futian

9.4/10Outstanding8546 Ulasan

Shenzhen Convention & Exhibition Center Shenzhen|1.29km dari pusat bandar

Traveling with my family, I chose this Hilton and it was absolutely perfect! The staff were very friendly and quickly helped us with our luggage. They were also patient in answering any questions we had. The hotel environment is quiet and secluded, with clean and tidy public areas. The water pressure in the bathrooms was stable. My elders were very comfortable, and I highly recommend it for family trips.

DariNZD 194

Futian Shangri-La, Shenzhen

9.4/10Outstanding4788 Ulasan

Shenzhen Convention & Exhibition Center Shenzhen|0.77km dari pusat bandar

Environment: Noise-free. The buffet food is distinctive. Lobby features at a glance: 1. Overall style: Modern light luxury blended with classical Chinese elegance, featuring a high vaulted ceiling that creates an open and grand space. 2. Signature lighting: A multi-layered, giant crystal chandelier descends, serving as the lobby's most striking design element. 3. Decor details: Wine-red carpets, Chinese circular landscape bas-reliefs, and tall marble columns, complemented by comfortable sofa seating areas. 4. Lighting design: Large floor-to-ceiling windows provide ample natural light and expansive views.

DariNZD 233

Business travel

The Ritz-Carlton Shenzhen

9.5/10Outstanding3089 Ulasan

Shenzhen Convention & Exhibition Center Shenzhen|1.12km dari pusat bandar

I had a wonderful stay at The Ritz-Carlton Shenzhen recently. The hotel is located in the heart of Shenzhen’s Futian district, a close distance to Futian high speed rail station. We felt welcome from the moment we walked through the door with refreshing welcome drinks and friendly service. The checking process was quick and smooth. We selected a room that had access to the club lounge. The lounge is excellent, with 5 meals a day provided. The quality of the food is high and the there is a varied selection to choose from. However, i would recommend going down to the main restaurant for breakfast. What really made our stay great was the fantastic room service and general friendliness of the staff. While we were staying in the club lounge we were lucky enough to have Mandy take of us. She did an amazing job helping us with any help we needed. She was extremely professional and her communication in English was very impressive. I would definitely come and stay again, and hopefully have Mandy there to look after us during our next trip.

DariNZD 408

Four Seasons Hotel Shenzhen

9.3/10Very Good3767 Ulasan

Shenzhen Convention & Exhibition Center Shenzhen|1.09km dari pusat bandar

As a Shenzhen local, choosing to stay at the nearby Four Seasons Hotel for a special occasion was a very wise and satisfying decision. The hotel is located in the heart of Futian CBD, offering iconic views and a panoramic vista of Shenzhen's vibrant and dazzling nightscape from its prime location. The guest room was spacious, bright, elegant, and comfortable, with a well-designed layout and comprehensive high-end facilities. The floor-to-ceiling windows provided expansive views of the beautiful city. The open-plan walk-in closet was excellent. The bathroom was massive, and having two faucets at the vanity is standard for a five-star hotel. The hotel service was exceptional. A special shout-out and thanks to Rica Dong from the Executive Lounge. She proactively called us beforehand to inquire about our arrival time, any room preferences, and advised us that we could check in directly on the 29th floor to avoid waiting. This kind of pre-arrival service was incredibly thoughtful. We've recently stayed at the St. Regis in Luohu, the Four Seasons in Futian, and the Hilton in Nanshan for a few days to celebrate special occasions, and while all are five-diamond hotels, only the Four Seasons made this proactive service call. This detail left a wonderful and deep first impression. Upon check-in, we received small desserts and welcome fruits, along with a handwritten English welcome card from Rica Dong – full of delightful surprises and warmth. The hotel is listed among Guangdong's top culinary hotels, featuring several restaurants offering a diverse gastronomic experience. The Executive Lounge on the 29th floor offers afternoon tea with a three-tier stand, cocktail happy hour, and an Asian and Western-style buffet. From 11:00 AM to 11:00 PM, guests can enjoy a self-service selection of beverages, daily snacks, and fruits. The Executive Lounge staff are youthful, bright, and highly professional. Their service is enthusiastic, proactive, diligent, and very pleasant. Special praise and thanks go to Carrie Chen. The housekeeping staff were very attentive and dedicated, with meticulous and thorough turndown service. Housekeeper Liu Yukun proactively brought glasses cleaning cloths, provided two extra bottles of water with a handwritten note, and even placed a small mat under my cosmetic bag on the vanity – these small details were so thoughtful and touching! Thank you! Comparison highlights the difference. The Four Seasons Hotel's service is incredibly meticulous, thoughtful, and unforgettable. It truly deserves high praise and is a worthy choice! The stay experience exceeded our expectations. A sincere five-star review. I highly recommend the Four Seasons Hotel Shenzhen!

DariNZD 384

Crowne Plaza HOTEL&SUITES LANDMARK SHENZHEN by IHG

9.4/10Outstanding6974 Ulasan

Lo Wu Control Point, Lo Wu Railway Station Shenzhen|6.46km dari pusat bandar

This is an old hotel that's been around for decades, and you can tell that the furniture used back in the day was top-notch. The rooms are spacious, elegantly decorated, and well-equipped with various facilities. However, with time, it's a bit outdated now; the lack of smart toilets is a noticeable drawback. But on the bright side, the spacious rooms, elegant decor, and comprehensive facilities, along with meticulous cleaning, really allow us to sleep soundly and comfortably without a worry. I absolutely have to give a huge shout-out for the hotel's service and food! 👍 **Service:** It was Dragon Boat Festival, which coincided with my mother's birthday and Father's Day, so I came back to Shenzhen to celebrate with my parents. Since the booking was quite last-minute, I messaged the hotel, just hoping, to ask if they could arrange a birthday setup. The hotel staff readily agreed and did an amazing job with the birthday decorations! Upon arrival, we were informed that both rooms had been complimentary upgraded to high-floor deluxe rooms, and the birthday decorations inside the rooms were perfect! I'm incredibly satisfied! 😊 **Food:** Breakfast is served at the all-day dining restaurant, the Beer Bar on the 3rd floor. IHG members can move to the Prego Italian restaurant for a quieter atmosphere. The continental buffet breakfast offers a rich variety and excellent quality, including a noodle station and made-to-order omelets. The omelets and black truffle scrambled eggs were particularly amazing! For lunch, we used a dining voucher at the Fu Lin Men restaurant on the 2nd floor. Note that the voucher can only be used for à la carte stir-fries; it's not applicable for tea or dim sum, and cannot be combined with member discounts or group purchases. The dim sum at Fu Lin Men is excellent; the shrimp dumplings are smooth and tender, the tripe is crisp, and the stir-fries are consistently good. After using the voucher, the total cost for three people was 210 yuan, which was a very satisfying meal overall! 😋 Great value for money! I'll definitely consider staying here again next time I'm in Luohu!

DariNZD 123

Metropark Hotel Shenzhen

9.3/10Very Good13170 Ulasan

Dongmen Commercial Area Shenzhen|6.73km dari pusat bandar

The hotel rooms are very spacious. The hotel is conveniently located directly above a subway station on B2, which was a huge plus since it's been raining in Shenzhen recently. I didn't even have to go outside to catch the subway, making it super easy to get anywhere. The drinks in the hotel lobby are especially good, particularly the salted lemon tea – it's a perfect blend of salty, sour, and sweet, truly on par with authentic Cantonese salted lemon tea.

DariNZD 82

Shangri-La Shenzhen Hotel

8.8/105750 Ulasan

Lo Wu Control Point, Lo Wu Railway Station Shenzhen|6.34km dari pusat bandar

The staff were friendly and helpful, check in was a breeze. Lovely atmosphere in the lobby, room was huge and spotless clean with an amazing view. The 360 bar is well worth a visit, it's got a spectacular view and they make great cocktails. Lovely pool and gym too, it's an amazing retreat in Louhu and it's so close to the border, which makes it such a worthwhile place to visit. Also, there were 5 different types of teabags to choose from in the room, which was a lovely touch. Breakfast buffet really surprised me with bacon, sausages and egges, which was amazing, but there's also Chinese food and vegetarian so it's a great buffet. Definitely want to go back!

DariNZD 126

Breakfast

Insio Hotel (Shenzhen Shekou Maritime World)

9/10Good1940 Ulasan

Shekou Area (Nanshan District) Shenzhen|16.3km dari pusat bandar

The location of the hotel is just perfect! 2 minutes of a walking distance to the Sea World. The room was clean. And the laundry service was available as well. Personally, I used the iron and the ironing board. But there were some disappointing facts about the shower cabin. The water pours and leaks out of the cabin which makes the floor so wet, so no towels can help, and I had to collect it with my slippers apparently. And there was shampoo in the shampoo and conditioner containers both which means I just washed my head twice. I’d recommend the hotel stuff mind these details. But, nevertheless, thanks my stay there!

DariNZD 85

Hyatt Regency Shenzhen Yantian

9.4/10Outstanding2255 Ulasan

Yantian District Government/Shatoujiao Shenzhen|18.49km dari pusat bandar

The staff on the first floor were proactive in helping me with my luggage and took it to the elevator. When checking in at the 31st-floor reception, Ryan greeted us warmly. I specifically sought him out, and he kindly assigned us a high-floor room on the 48th floor and even offered complimentary breakfast for the children! A big thumbs up for that! 👍 **Room** The website stated 43 square meters, which felt about right, a standard size. The in-room tea was Twinings tea bags, both green and black tea. The fixtures, like the faucets and showerhead, seemed newer than those at the Hyatt in Dongguan. The hairdryer was a Lefein, with strong airflow, a big plus! The shower pressure was excellent, another thumbs up! 👍 The linens were standard, and housekeeping was very prompt; our room was already clean when we returned from breakfast. The twin beds were 1.2 meters wide; though small, they were firm and could be moved together. The only thing I didn't like was the quality of the toothbrushes; I recommend bringing your own if you're particular. The air conditioning was quite noisy. **Food** The dinner buffet was fantastic! The chef team spoke Cantonese, and the hot Cantonese dishes were on point, especially the black char siu – delicious! The stir-fried vegetables were all good, and the boiled beef in chili oil was excellent! You could also get clay pot garlic seafood made fresh on the spot; you pick your ingredients and hand them to the chef to prepare. Sashimi was readily available on platters for self-service without waiting. The grilled beef at the live station was incredibly tender; my child had three servings! There were also grilled squid and other meats, with a short wait of only three or four people. Desserts included Napoleon cake, cheesecake, and durian mille-feuille, all made fresh by the chefs. The individual serving was steamed lobster with glass noodles, and the meat was springy and very fresh! If I had to pick a fault, it would be the lack of freshly squeezed juice. In comparison, breakfast was slightly disappointing. During the May Day holiday, if you arrived at the restaurant a bit late, you had to queue. Also, later on, the freshly squeezed juice dispenser was empty and not refilled. The noodle bar only offered minced meat and green beans as toppings, and there was no good chili sauce. The variety of Chinese hot dishes was limited. The highlight was the freshly made wontons; although they took a while to cook and there was a long queue, they were amazing when I finally got to eat them! The soup was incredibly flavorful! Breakfast was just about filling, but the quality was a bit lacking. **Public Areas** The lobby on the 31st floor offered beautiful sea and mountain views. The gym was outsourced but truly professional and spacious! There was even a 24-hour gym! The swimming pool was smaller than expected, with shallow water, and was an outdoor heated pool. Children's facilities were minimal, almost non-existent. There were parent-child activities, such as handicrafts, which we didn't participate in. After dinner, you could walk to the seaside boardwalk; though crowded and noisy, it was sufficient for a stroll. The hotel was a 10-minute walk from the entrance to Bitongdao on Wutong Mountain, making it convenient for hiking. Staying at the Hyatt in Yantian during the holiday ensures good food and accommodation, allows for hiking, and offers easy access by car or metro to OCT (Overseas Chinese Town) or Dameisha/Xiaomeisha for an enjoyable trip!

DariNZD 204

White House Shenzhen Nan'ao Beach Seaview guesthouse

9.6/10Excellent3528 Ulasan

Nan'ao Shenzhen|43.28km dari pusat bandar

This white house, dubbed 'Shenzhen's Santorini,' truly exceeded my expectations! Here's an honest review of my experience: 📍 Location & Surroundings The B&B is nestled on Dapeng Nanao's First Beach, with the blue coast in front and lush mountains behind. It's about a 1.5-hour drive from the city center and just a 20-meter walk directly to the beach. Shuitao Beach boasts clear water and fine sand, is uncrowded and peaceful, and offers stunning sunset views. 🛏️ Room & Amenities Each room provides an unobstructed 180-degree panoramic sea view, with floor-to-ceiling windows bringing the expansive blue ocean right in. Rooms are equipped with a bathtub, projector, hairdryer, and feature a minimalist, high-end 'creamy' aesthetic. It's perfectly relaxing to enjoy the sea breeze and watch the sunset. 👨💼 Service & Dining 24-hour butler service is available on call to help with luggage and travel planning. Takeout can be delivered directly to your room – enjoying delicious food with a sea view is pure bliss; complimentary sweet soup is also offered in the evenings. There's a coffee bar on the first floor and a Thai-themed restaurant on the second. 💯 Summary With its exceptional location, unbeatable front-row sea views, and attentive service, I wholeheartedly recommend this place to anyone visiting Shenzhen to see the sea! I'll definitely choose to stay here again next time I'm in Dapeng.

DariNZD 175

Maker Hotel

8.5/104467 Ulasan

Huaqiangbei Area Shenzhen|3.08km dari pusat bandar

The location is fantastic, just a three-minute walk to Huaqiang Road subway station, and getting a taxi is easy too – super convenient for getting around. The room was clean and tidy with great natural light, and having a window made it feel fresh. The bedding was so soft and comfy, I slept really well. They have all the facilities you need, plus free self-service laundry with detergent provided, which is a really thoughtful touch. The front desk staff were very friendly, and the cleaning auntie did an excellent job. It was a comfortable and hassle-free stay, offering great value for money. I'd definitely choose this place again next time!

DariNZD 53

Hampton by Hilton Shenzhen Futian Mangrove Park Apartments

9.5/10Outstanding3570 Ulasan

Huanggang Port and Futian Port Shenzhen|3.51km dari pusat bandar

ZOE is meticulous and thoughtful, a preferred apartment hotel for frequent business travelers. Located in Futian, it offers convenient transportation, making commutes and errands hassle-free. The room layout is well-organized, featuring a dedicated work area and stable internet, perfect for both work and relaxation. The overall environment is quiet and private, with high-end amenities and professional, efficient service. Five-star rating recommended for a comfortable and respectable business trip.

DariNZD 137

How to Pay for the Shenzhen Metro – Tickets, Cards, and Mobile Payment

For most travellers, Alipay or WeChat Pay is the fastest and most convenient method. Once you link your Malaysian Visa or Mastercard in the app’s international version, simply open the metro “ride code,” scan the gate, and go so no need to queue for a ticket.

Ticket Type	Price / Deposit	Where to Get It	How to Pay	Best For
Single Journey Ticket	Fare varies by distance	Ticket machines or official app	Cash or mobile pay	Occasional trips
QR Ride Code	Same as regular fare	WeChat, Alipay, or Shenzhen Metro app	Mobile scan	Everyday travellers who prefer cashless entry
Shenzhen Tong Card / NFC Card	¥20 refundable deposit	Metro stations, convenience stores	Cash or recharge at kiosks	Frequent riders and longer stays
One-Day Pass	¥25	Station service counters	Cash or card	Tourists planning unlimited rides in 24 hours
Three-Day Pass	¥75	Station service counters	Cash or card	Short-term visitors exploring the city
China T-Union Card	Varies	Nationwide outlets	Cash or recharge	Travellers visiting multiple Chinese cities
Financial IC Card	Bank-linked	Chinese banks	Tap-and-go NFC	Convenient for residents or long-term stays

Single-Journey Ticket

Plastic token bought at station machines or service counters
Valid for one trip on the day of purchase
Tap to enter, drop into the gate slot when exiting

Shenzhen Tong Card

Rechargeable smart card with a ¥20 refundable deposit
Offers a 5 % discount on all metro fares
Works on both metro and buses, with an extra ¥0.4 transfer discount
Available at metro service centres or as an NFC mobile wallet on supported phones

QR Code Tickets

WeChat Pay: Open the Mini Program “Shenzhen Metro” and follow the prompts to activate the ride code.
Search "深圳地铁乘车码" on Wechat → Go To Activate → activate now → Enable password-free payment → Get it!

How to Use Alipay for Public Transport in China

Alipay: Go to Transport → Metro → Select “Shenzhen Metro” and activate the "Metro QR code"→ Tap "Get Now"→ Agree to the terms→ Scan at the gate
Simply scan the QR code at the entry and exit gates—no physical card needed.

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What to Do If You Have Problems in Shenzhen Metro?

Lost Items in the Shenzhen Metro

If you lose something while riding the metro, go straight to the nearest station service counter. Clearly describe the item, where you last had it, and the time you think it was lost. Staff will help you file a report and contact you if your belongings are found. Tip: Always check your seat and the floor before leaving the train.

If You Miss the Last Train

Don’t panic if you miss the final service of the night. Shenzhen runs night buses and taxis for late-night travel. On some routes, such as Line 1 (to Qianhaiwan) and Line 11 (to Songgang), a few “halfway” trains may still operate after 11 p.m., which can get you closer to your destination.

Emergency Contacts

For immediate help, visit a station service counter or call:

110 – Police
120 – Medical emergencies
+86 755 8896 0000 – Shenzhen Metro hotline

Save these numbers in your phone or write them down before your trip.

If Your Phone Dies or You Lose Internet

No battery or connection? Many stations sell local SIM cards or eSIM plans for reliable data. You’ll also find charging stations or power-bank rentals at larger stops. If you’re unsure where to go, simply ask metro staff—they are used to assisting travellers. It’s a good idea to carry a portable charger and download offline maps so you can still navigate even without internet access.

✅Get a local SIM card or reliable eSIM data plan - you'll need internet for checking metro routes, schedules, and using mobile payments while getting around.

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FAQs About Shenzhen Metro

Are announcements and signs in English?
What time does the Shenzhen Metro operate?
Is it safe to travel alone at night on the metro?<br>
What should I do if I lose something on the Shenzhen Metro?<br>
Can I buy a SIM card or eSIM inside the metro?<br>

Disclaimer: This article has been provided by an individual contributor or third party platform. If there is any discrepancy regarding the copyright, please contact us directly and we will delete the content immediately.

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Shenzhen Metro Stations

LunarQis

Digital Writer

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A passionate writer who enjoys creating simple, helpful, and easy-to-understand content. She has a strong interest in travel and practical guides, aiming to share useful information that helps readers plan better and travel with confidence

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Shenzhen Metro Stations

Shenzhen Metro Stations

Shenzhen Metro Map

Shenzhen Metro Popular Lines, Operating Hours & Major Spots

Operating Hours

🔥Explore Cultural Tourism in HENGQIN

Shenzhen Metro Stations

Cross-Border & Major Transport Hubs

Central Business & Shopping Districts

Tourist & Leisure Hotspots

Emerging & Trendy Areas

Shenzhen Metro Ticket Fares

Passenger Discounts

Recommended Hotels in Shenzhen

5 star

Crowne Plaza SHENZHEN FUTIAN by IHG

Sheraton Shenzhen Futian Hotel

Four Points by Sheraton Shenzhen

Hilton Shenzhen Futian

Futian Shangri-La, Shenzhen

Business travel

The Ritz-Carlton Shenzhen

Four Seasons Hotel Shenzhen

Crowne Plaza HOTEL&SUITES LANDMARK SHENZHEN by IHG

Metropark Hotel Shenzhen

Shangri-La Shenzhen Hotel

Breakfast

Insio Hotel (Shenzhen Shekou Maritime World)

Hyatt Regency Shenzhen Yantian

White House Shenzhen Nan'ao Beach Seaview guesthouse

Maker Hotel

Hampton by Hilton Shenzhen Futian Mangrove Park Apartments

How to Pay for the Shenzhen Metro – Tickets, Cards, and Mobile Payment

Single-Journey Ticket

Shenzhen Tong Card

QR Code Tickets

🔥Up to 20% OFF on New Hotels

What to Do If You Have Problems in Shenzhen Metro?

Lost Items in the Shenzhen Metro

If You Miss the Last Train

Emergency Contacts

If Your Phone Dies or You Lose Internet

🔥Go China

FAQs About Shenzhen Metro

Are announcements and signs in English?

What time does the Shenzhen Metro operate?

Is it safe to travel alone at night on the metro?<br>

What should I do if I lose something on the Shenzhen Metro?<br>

Can I buy a SIM card or eSIM inside the metro?<br>

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