Taipei MRT Map – Taipei Metro Route & Station Map
Hey geng! 👋 I just got back from a makan-filled, bubble-tea-fueled adventure in Taipei, and I’ve got to say – one thing that made my trip super smooth was the Taipei MRT system. 💯
As a fellow Malaysian, I know what we look for:
✅ Easy to use
✅ Affordable
✅ Can reach all the food, shopping, and Insta-worthy spots without stress 🙌
And trust me, the Taipei MRT map became my best friend. Whether I was heading to Ximending for street food, Beitou for hot springs, or Taipei 101 for the city view, the MRT got me there – fast, clean, and on time. ⏱️
The best part? You don’t need to speak Mandarin to get around. Signs are in English, the maps are color-coded, and locals are super helpful (especially when they hear our accent – they know we’re from Malaysia lah 😄).
If you’re planning your trip to Taiwan, this MRT guide will save you time, money, and confusion – so you can focus on makan, jalan, and repeat. 😋🛍️
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🏙️ Introduction to the Taipei MRT
source from https://english.metro.taipei/
If it’s your first time in Taiwan, let me assure you: the Taipei MRT (Mass Rapid Transit) is one of the most tourist-friendly transport systems I’ve ever used. It’s reliable, air-conditioned (a must!), and signs are in Mandarin, English, and even Pinyin, so tak payah risau.
Why I loved it:
- 🚆 Trains come every few minutes
- 🧼 Stations are super bersih
- 💳 Easy to use with a stored-value card
- 🗺️ The MRT map is color-coded and easy to follow
Whether you're going shopping, sightseeing, or just lepak-ing at a local café, the Taipei MRT Map is your golden key. 💛
🗺️ An Overview of the Taipei MRT Lines
source from https://www.metroman.cn/
🔴 Red Line (Tamsui–Xinyi Line 淡水信義線)
Route: Tamsui – Xiangshan
Best For: Iconic sights, sunset views, hot springs & shopping
This was my most-used line! It takes you from the scenic north (Tamsui) to the city’s bustling shopping and skyscraper zones.
🚉 Must-Stop Stations:
- Tamsui (淡水): Beautiful riverside walk, fried squid, street food 🌅
- Beitou / Xinbeitou (北投 / 新北投): Hot springs & public baths ♨️
- Shilin (士林): Massive night market with everything from XXL chicken chop to bubble tea 🍗🧋
- Taipei Main Station (台北車站): Central hub for trains, MRT & HSR
- Taipei 101 / World Trade Center (台北101): Insta-famous skyscraper, luxury malls 🏙️
- Xiangshan (象山): Start of the Elephant Mountain hike with the best city views 🐘
📌 Pro Tip: Try to catch the sunset at Tamsui – super romantic & perfect for photos!
Top Things To do In Taipei
Lihat Semua Tarikan
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🔵 Blue Line (Bannan Line 板南線)
Route: Dingpu – Nangang Exhibition Center
Best For: Shopping, night markets, and transport connections
This line cuts straight through downtown Taipei and is a backbone for both tourists and locals.
🚉 Must-Stop Stations:
- Banqiao (板橋): Shopping malls, transport hub to Taichung, Tainan, Kaohsiung
- Ximen (西門): Street food, fashion, arcades – think of it as Taiwan’s Shibuya 🎮🛍️
- Zhongxiao Fuxing (忠孝復興): Big SOGO mall and Japanese stores
- Taipei City Hall (市政府): Shopping district & close to Taipei 101
- Nangang Exhibition Center (南港展覽館): Events, expos, and start of the Airport MRT
📌 Pro Tip: This line gets crowded during rush hour—plan your travel times if you prefer quieter rides.
🟢 Green Line (Songshan–Xindian Line 松山新店線)
Route: Songshan – Xindian
Best For: Culture, nature, and night markets
I loved this line for connecting historical sites and local food gems. It also gets you to riverside parks and some student-friendly neighborhoods.
🚉 Must-Stop Stations:
- Songshan (松山): Raohe Night Market right outside the station – try the pepper buns! 🌶️
- Nanjing Fuxing (南京復興): Interchange with Brown Line, great for shopping
- Chiang Kai-shek Memorial Hall (中正紀念堂): Beautiful square, history, and changing of the guard
- Gongguan (公館): University area, cute cafes, bookshops, & cheap local eats 🍱
- Xindian (新店): Nature, Bitan Suspension Bridge, and paddle boats 🚣♀️
📌 Pro Tip: Perfect for an afternoon that starts with culture and ends with a chill park walk.
🟠 Orange Line (Zhonghe–Xinlu Line 中和新蘆線)
Route: Nanshijiao – Luzhou / Huilong (Y-shaped)
Best For: Local life & exploring the less-touristy Taipei
This line was quieter and gave me a peek into the everyday lives of locals. Still very connected and worth a ride if you like venturing off the beaten path.
🚉 Must-Stop Stations:
- Nanshijiao (南勢角): Local street food & markets
- Daqiaotou (大橋頭): Dihua Street nearby – traditional Chinese medicine & fabric shops
- Luzhou (蘆洲): Great for local vibes and temple visits
- Zhongxiao Xinsheng (忠孝新生): Quick switch to Blue Line
📌 Pro Tip: Don’t underestimate this line—sometimes the best eats are hidden in these “local” neighborhoods!
🌈 Brown Line (Wenhu Line 文湖線)
Route: Taipei Zoo – Nangang Exhibition Center
Best For: Scenic views, animals, tea plantations & nature
This line is elevated (above ground), so the views are super syok if you like greenery and mountain backdrops.
🚉 Must-Stop Stations:
- Taipei Zoo (動物園): Family-friendly, home to pandas 🐼
- Maokong Gondola (connects from zoo): Glass-bottom cable car with views of Taipei—plus tea houses! 🍵
- Technology Building (科技大樓): Great breakfast spots nearby
- Nangang Exhibition Center: Transfers to Blue Line
📌 Pro Tip: Go early to Maokong for morning tea and quiet scenery—feels like you’re in Cameron Highlands!
🟪 Taoyuan Airport MRT (桃園機場捷運)
Route: Taoyuan Airport – Taipei Main Station
Best For: Airport transfer – fast, smooth, and luggage-friendly
There are two train options:
- Express Train: Fewer stops, ~35 minutes
- Commuter Train: More stops, ~50 minutes
🧳 Some airlines like EVA Air even let you check-in your luggage at Taipei Main Station—how cool is that?!
📍 My MRT Travel Tips as a Malaysian:
- 🗣️ Don’t worry if you can’t speak Mandarin—just smile and ask politely. Locals are super helpful.
- 🧭 Use Google Maps or the Taipei MRT app—super accurate and real-time
- 💳 Get an EasyCard (more on this later!) and top it up at convenience stores
- 📸 Screenshot the MRT map or save it offline in your phone
- 🚦Follow station signs carefully—platforms are clear and color-coded!
💰 Taipei MRT Fares & Ticketing Systems
Here’s something we all love—cheap and predictable fares 😍
| Ticket Type | Fare Range (TWD) | Who It’s For | Pros |
|---|---|---|---|
Single-journey Token | TWD 20–65 | First-time users or short-term visitors | Easy, but you must buy each time |
~20% fare discount | All travelers – best for Malaysians! | Reusable, works for MRT, buses, YouBike, shops 🛒 | |
Taipei Fun Pass | 1- to 3-day unlimited | Sightseeing-heavy tourists | Covers MRT, buses & some attractions 🎟️ |
💡 Note: 1 TWD ~ RM0.13. So most MRT rides cost RM3–8 only!
⏰ Taipei MRT Operating Hours
The Taipei MRT runs from around 6:00 AM to 12:00 AM daily. Trains arrive every 2–5 minutes during peak hours and around 7–10 minutes late at night.
⏱️ I caught the last train a couple of times from Ximen after supper—no worries at all. Stations display the timing of the last train for each platform, so you won’t get stuck.
Kuala Lumpur to Taipei Flight
- Pergi Balik
- Sehala
KUL03:205jTanpa hentiTPE08:20Kuala Lumpur - Taipei|Rab, 2 Dis|AirAsia
TPE23:2518j 50m1 stopsKUL18:15Taipei - Kuala Lumpur|Jum, 4 Dis|ScootSGD 286SGD 35519% offCari19% offSGD 355SGD 286- KUL03:205jTanpa hentiTPE08:20Kuala Lumpur - Taipei|Rab, 2 Dis|AirAsiaTPE23:2018j 55m1 stopsKUL18:15Taipei - Kuala Lumpur|Isn, 7 Dis|ScootSGD 286SGD 35519% offCari19% offSGD 355SGD 286
- KUL03:205jTanpa hentiTPE08:20Kuala Lumpur - Taipei|Rab, 2 Dis|AirAsiaTPE23:1019j 5m1 stopsKUL18:15Taipei - Kuala Lumpur|Sel, 8 Dis|ScootSGD 287SGD 35519% offCari19% offSGD 355SGD 287
KUL13:005jTanpa hentiTPE14:00Kuala Lumpur - Taipei|Mon, Sep 6|Normal AirlineTPE13:005jTanpa hentiKUL14:00Taipei - Kuala Lumpur|Mon, Sep 6|Normal AirlineCari Penerbangan LainCari Penerbangan Lain
💳 EasyCard – The Malaysian Must-Have! 😍
Trust me: if you're visiting Taiwan, get an EasyCard as soon as you land. It’s Taiwan’s version of our Touch 'n Go – and it makes everything easier.
✅ Works for:
- MRT 🚇
- Buses 🚌
- YouBike 🚲
- Convenience stores (7-Eleven, FamilyMart) 🏪
- Some attractions and vending machines
💵 Price:
- TWD 100 (non-refundable card fee)
- Add minimum TWD 100 credit
🧠 Travel Hack: I still use the same EasyCard from my first Taiwan trip 3 years ago—it’s valid long term!
👉 Pre-order your EasyCard online here 💳
💡 Final MRT Travel Tips:
- Get an EasyCard as soon as you land – no need to line up for tickets
- Use Google Maps or the Taipei MRT app for real-time routes
- Travel off-peak if you want a quieter, more relaxing ride
- Tap in and out properly to avoid extra charges
- Explore beyond Taipei Main Station – there's so much more to see just a few stops away!
Cheap Hotels in Taipei
5 star
Very Good1121 Ulasan
Zhongxiao Dunhua Commercial Area Taipei|0.44km dari pusat bandar
The hotel has a direct airport shuttle. Its location is good; although it's about a 6-minute walk to the MRT station, it's still quite convenient. Both the front desk and other staff were very friendly. The service was excellent. I would definitely consider staying here again on my next trip to Taipei.DariSGD 216
Great617 Ulasan
Taipei Railway Station Area Taipei|2.23km dari pusat bandar
As a loyal customer who stays at the Sheraton Taipei every month, I understand that the government's environmental policy means they no longer provide bottled water (though there's a water dispenser in the room that you have to fill yourself) or disposable amenities (no toothbrushes or toothpaste). However, as a consumer, aren't these basic necessities when you're paying for a stay?DariSGD 216
Very Good6363 Ulasan
Ximending Commercial Area Taipei|4.53km dari pusat bandar
I really enjoyed my stay at Caesar Metro Taipei and would definitely stay here again on my next trip.
The room was spacious, clean and very comfortable, and it was always nice coming back to the hotel after a long day out. The bed was comfortable too, and overall the room felt like a proper place to rest and recharge.
The location was also very convenient for getting around Taipei, with the train station nearby and plenty of food options around the area. Despite being in a busy part of the city, the hotel itself felt comfortable and relaxing.
The staff were friendly and helpful throughout our stay, and everything was generally very fuss-free. I especially appreciated the comfort of the hotel after some very long days during this trip.
Overall, a really pleasant stay and easily one of the hotels I would return to when I’m back in Taipei. 😊DariSGD 107
Great1332 Ulasan
Ximending Commercial Area Taipei|3.74km dari pusat bandar
Taipei Garden Hotel is very good hotel clean and good service. If you come from Taoyuan International Airport you can use rapid train to Taipei Main Station (purple one). Then take Taxi to the hotel is very convenient. The cost only about 120TWD it’s depend on the traffic.The hotel a bit far from MRT station the nearest is Xiaonanmen and can walk to Ximending. Across the street they have Carrefour , McDonald, Starbucks. It’s quite convenient hotel.DariSGD 192
Great263 Ulasan
Linjiang Night Market Taipei|1.76km dari pusat bandar
Some hotels give you a room. Shangri-La Far Eastern, Taipei gave us a base for a trip we'll talk about for years. From the moment we walked in, the place felt considered, elegant without being cold, warm without losing its polish. That balance is rare, and it set the tone for everything that followed.
Traveling with kids changes what matters most in a stay, and this hotel understood that instinctively. My children felt safe here, genuinely safe, the kind of safe that let them run ahead in the lobby and laugh without me flinching. Security throughout the property was excellent, present but never intrusive, the kind of quiet competence that lets a family actually relax instead of staying on guard.
The location did the rest. Close enough to walk to some of Taipei's best food, the kind of meals that turn into stories you tell later, and near enough to the city's main sites that our days felt full without ever feeling rushed. Every outing started and ended easily, which meant more time enjoying Taipei and less time managing logistics.
Back at the hotel each evening, the rooms were spacious, immaculate, and quietly luxurious, the kind of space that makes you want to slow down. Staff treated our kids with the same warmth and respect they showed us, which matters more than most hotels realize.
This wasn't just a comfortable stay. It was a beautiful one, the kind that makes you rethink what a family trip can feel like when everything, safety, comfort, location, care, comes together the way it should. We left grateful, and we'll be back.DariSGD 396
Great4939 Ulasan
Shilin Night Market Taipei|4.49km dari pusat bandar
We got a room upgrade upon check-in with a fantastic view—we could watch the planes landing right from the balcony. While waiting for our room to be ready, we took the guided tour of the West Secret Passage just in time. We tried three restaurants this trip, and the breakfast was the absolute standout with its amazing quality. You can even take away the red bean pastry directly. We had dinner at Dragon Court and also reserved a table at Rice & Wheat, where the rice was particularly flavorful. Although the hotel has been around for a while, the overall stay was wonderful and highly recommended. If you want to take photos in the lobby without the crowds, I'd suggest going in the evening or early in the morning.DariSGD 116
Great1742 Ulasan
Taipei Railway Station Area Taipei|2.43km dari pusat bandar
A heritage ”old money” hotel in Taipei with an extremely high occupancy rate. It was my first time getting actual physical keys instead of a key card, which felt very textured and classy. There are quite a few Japanese and Korean guests. You do have to queue a bit for breakfast, but the seating is very well-organized. The breakfast spread is abundant, though not mind-blowing—just about standard five-star quality. Having high expectations made it slightly underwhelming. We stayed on the 11th floor in an even-numbered room with a view of Taipei 101, while the odd-numbered room next door had no view. The bedding was very comfortable, and the room was clean and tidy. The hotel service was good, allowing us to extend our check-out to 12 PM. The bath amenities, from their in-house spa brand, seemed to be replaced per guest, but the texture and scent were just average. When I asked, I was told they are for in-room use only and cannot be taken home. Since non-take-home amenities are usually wall-mounted, these came in disposable plastic bottles, which is why I asked. Honestly, making them smaller bottles that guests could take home would feel much more practical. The room's minibar is charged, and movie channels on the TV also incur a fee—my parents accidentally clicked on one and were charged 400 NTD, so do keep an eye on that. We specifically went up to check out the rooftop pool, but the surrounding walls are quite high, so you can't really see the night view. The gym and sauna are on the basement level, but the sauna was closed for maintenance.DariSGD 453
Very Good3297 Ulasan
Taipei Railway Station Area Taipei|2.79km dari pusat bandar
Location is fabulous! Close to everything, the shops, the lift in the hotel goes straight down to Taipei Station MRT, Airport Express, train station. The room is a bit dated & old fashioned. There are no amenities at all, luckily there is an 24-7 convenient store right next to the hotel front entrance. The power sockets within the desk are absolutely atrocious, unable to plug anything into those sockets, they are really small and wont fit any travel plug adopters. But WiFi is very good! TV is smart TV but you need to log in with your own Netflix etc.DariSGD 125
Business travel
Very Good1113 Ulasan
Zhongxiao Dunhua Commercial Area Taipei|0.79km dari pusat bandar
The hotel is located near to the Zhongxiao Dunhua station (exit 3) and walking distance from Ming Yao Department Store, Taipei Dome, Songshan Cultural and Creative Park and National Dr. Sun Yat-Sen Memorial Hall. There are also many convenience stores within the vicinity and famous donut stores nearby. During our stay, we travelled by foot from the hotel to Pokemon Center Taipei, Taipei 101 and even to Linjiang Night Market.
The room is spacious. There are bathtub and shower in our room, but due to the law in Taiwan, please prepare your own toothbrush and toothpaste. There are also luggage weighing machine and coin-laundry machines in a small room on the floor where they serve breakfast. While not to expect a widespread of choices, I think their breakfast selection is a decent combination of local dishes and western options. Special mention that their pineapples are very sweet!
If you are interested, you may also check out over the counter on the selection of local products that can be ordered and delivered to the hotel. It may save you trouble to locate some of the famous brands in Taipei.
Overall, we enjoyed our stay at Green World Zhongxiao.DariSGD 120
Very Good2416 Ulasan
Ximending Commercial Area Taipei|3.86km dari pusat bandar
I found Hotel Papa Whske whilst walking through ximending district. My intention to get a hotel near the area was met when I found it.
The location is nearby the shopping center and MTR Taipei main station.
The location is the highlight of this destination.
Although, the experience of my stay was under my expectation. The interactions I had with staff were below par. They didn’t cater to welcome me into their hotel. After one night I was ready to leave the place.
The room had amenities that could satisfy a stay. The design of the room is not practical for use. (For example:a hard metal chair at the desk with cut pieces from it is the most uncomfortable and loud article of furniture. )
Lastly, the breakfast offer has little to none vegetarian options (worth supplementing a healthy meal). One morning the taro buns label was on a stack of buns filled with meat.. so there isn’t enough care to identify their food.
I don’t stay again, nor will I recommended this.DariSGD 102
Very Good1805 Ulasan
Taipei Arena Taipei|1.33km dari pusat bandar
Here is a 300-word review you can paste into the Trip.Best survey for ILLUME TAIPEI. It covers hotel highlights, tips, and suggestions naturally.
I had a pleasant stay at ILLUME TAIPEI and overall it was a good experience. The hotel is in a very convenient location, close to Taipei Arena MRT station, restaurants, convenience stores, shopping malls, and supermarkets. It is easy to travel around Taipei by MRT or Uber, making it a great base for both business and leisure trips.
The room was spacious, comfortable, and clean. The bed was comfortable, and the Wi-Fi connection was stable throughout my stay. I also liked the gym and swimming pool facilities, which were well maintained. The hotel staff were friendly and helpful whenever I had questions.
A useful tip for future guests is that Taiwan has reduced the use of disposable amenities for environmental reasons. Bring your own toothbrush, toothpaste, razor, comb, and other personal toiletries, as they may not be provided in the room. There are plenty of convenience stores nearby if you need to buy anything.
There are many good food options within walking distance, including local ********* restaurants, cafés, bakeries, and night market snacks. Taipei Arena and nearby shopping areas are also worth visiting, especially in the evening.
One issue I noticed was that the bathroom or toilet had a slight unpleasant smell at times. It would be great if the hotel could improve ventilation or perform more frequent maintenance to eliminate the odor. Everything else in the room was satisfactory.
For Trip.Best, I think hotel rankings would be even more helpful if they included verified guest comments about cleanliness, noise level, bathroom condition, nearby transportation, and whether disposable amenities are provided. More accurate information about hotel promotions, nearby attractions, and special packages would also improve the booking experience.
Overall, I enjoyed my stay at ILLUME TAIPEI and would consider staying here again because of its excellent location, comfortable rooms, and friendly service.DariSGD 140
910 Ulasan
Xinyi District/Taipei 101 Taipei|2.4km dari pusat bandar
The most we enjoyed all aspects of the hotel,the great view of 101 tower in our room,the very nice approach and kind of all the crew from we checked in until we checked out,the foods so delicious 😋 I just want to enjoy the spa but maybe we come back next time.it is one of hotel in taiwan are very highly recommended located in taipei.DariSGD 516
Very Good5893 Ulasan
Ximending Commercial Area Taipei|3.46km dari pusat bandar
Pros: Big room and great location right next to public transit and ximending. Hotel lobby and dining looks nice and clean. Cons: carpets in hallways have really old, huge stains. We found a cockroach in our room around midnight crawling by the vents on the ceiling. We couldn't reach it so we tried to call reception and the phone was busy for a good while. We finally went down in person to ask for some help and they said they would send someone in 10 minutes. Half an hour later we checked in again and just asked for a new room at this point since the roach had crawled into the vents and we didn't know when it would come out again. They finally sent someone to our room while we were packing and sprayed the room with a liquid that supposedly kills roaches. He targeted the vents where we last saw the roach, and a few minutes later the roach came crawling back out. Luckily our guy was still in the room and he caught it for us. We decided not to change rooms since we were leaving soon anyway. Who knows if the roach had a family up in the vents or not. Hotel did not check on us or ask about our experience during checkout.DariSGD 102
Very Good442 Ulasan
Taipei Arena Taipei|1.48km dari pusat bandar
Good location. Near Liao Ning night market. Wet market just behind the hotel, I managed to buy roast chicken in one morning and roast fish in another morning. The fish is really fresh, soft and nice. Best breakfast I had. Liao Ning market Oysters egg tried twice. Nice stay.DariSGD 63
Great429 Ulasan
World Trade Center Exhibition Center Taipei|2.03km dari pusat bandar
The location of this hotel is perfect, situated right next to 101. A short walk across the footbridge and you have access to a number of restaurants and food court.
The room itself is sufficient but a bit old and dated. The lobby is big and full of people, almost like a tourist attraction. With the doors constantly opening and closing, any cold air tends to escaping resulting in quite a warm and uncomfortable lobby.DariSGD 646
Great1383 Ulasan
Ximending Commercial Area Taipei|3.46km dari pusat bandar
We stayed for 2 nights and 100% impressed! The hotel located at the very prime location right across the street to Ximending, not too busy yet still accessible to all the restaurants, subway station, bus stations and minimart. The room are very convenient as they have separated shower room and toilet room, suitable for a group of 4 to take turn getting ready. Would deffo recommend friends to visit next trip ~DariSGD 211
Breakfast
Great862 Ulasan
Shilin Night Market Taipei|5.89km dari pusat bandar
The hotel's location is excellent, making it convenient to get anywhere. There's a subway station and a park nearby, and you can even visit a night market in the evenings. It also has a pool upstairs, and the rooms are quite clean and hygienic. Breakfast was also good.DariSGD 212
Very Good616 Ulasan
Taipei Arena Taipei|2.87km dari pusat bandar
I have visited Taiwan four times, and each time I have chosen to stay at City Suites Taipei Nandong. Everything about this hotel continues to exceed my expectations—from the wonderful staff and convenient location to the cleanliness and overall hospitality.
During my stay back in May, I accidentally left behind a pair of reading glasses. When I returned several months later, I asked about them, knowing that after so much time they might no longer be there. I spoke with Tiffany at the front desk and gave her a detailed description of the glasses.
To my surprise and delight, Tiffany went above and beyond to locate them, and my glasses were found and personally delivered to my room!
Service like this is truly impeccable and is exactly what makes City Suites Taipei Nandong so special. Tiffany demonstrated genuine care, professionalism, and outstanding customer service. I sincerely appreciate everything she did for me.
Thank you, Tiffany, for making my stay even more memorable. I look forward to returning to City Suites Taipei Nandong again in the future!
RolyDariSGD 80
Very Good728 Ulasan
World Trade Center Exhibition Center Taipei|1.15km dari pusat bandar
Hotel location is excellent, you're a 4min walk from Daan MTR station. There are several problems with this hotel though:
1. The so-called manager, a gentleman by the name of Mr. Lin is one of the most disappointing characters I've ever had the displeasure of interacting with. During my stay, one of the cleaning staff knocked over my water bottle causing it to dent. Not a big deal frankly but when I asked Mr. Lin to look into the situation, he completely abdicated any responsbility and failed to even must the most basic of apologies! I even brought the damaged item to allow him to photograph it for their records and all I asked for was a written confirmation they would look into it. They did not even comply with such a basic and easy request!
2. The breakfast is terrible - no scramble eggs, a paltry fresh fruit offering, shoddy pasteries, and wilty vegetables. We had it included as part of our room - on the second day we skipped it entirely and went to a delightful little local eatery around the corner instead.DariSGD 135
Very Good322 Ulasan
World Trade Center Exhibition Center Taipei|1km dari pusat bandar
This was my first time back in Taipei in 10 years, and I arrived with almost no expectations, but Hotel Éclat made the trip incredibly memorable.
The biggest highlight was the people. Raymond at the concierge was exceptional. He was warm, polite, genuinely caring, and always ready with helpful recommendations for two foreigners unfamiliar with Taiwan. He even went out of his way to arrange for my friend and me to stay on the same floor, subject to availability, which we really appreciated. Raymond, together with Henry and Simon, made every interaction feel personal and welcoming. Seeing them in the evening always put a smile on my face because they are truly what made the hotel feel like home.
The hotel itself is beautifully designed, very clean, and full of tasteful art. The rooms feel warm and cozy, with lovely wood finishes, excellent bedding, a beautifully designed bathroom, and great amenities. I had some of my best sleep here while travelling overseas.
Overall, it was a luxurious stay with a genuine sense of warmth and outstanding service. Special thanks again to Raymond. He is an amazing person and a real asset to the hotel.DariSGD 207
Amazing322 Ulasan
Xinyi District/Taipei 101 Taipei|2.17km dari pusat bandar
Very good hotel in a very good location however the room smelt like mould. I was certainly it was coming from the air-conditioning as the second room that we got on our second stay do not smell the same. It was a special occasion however we had not gotten any special amenities despite at least three confirmation emails sent in advance. we had also checked in at 5 pm which as well beyond the check-in time however the room was not ready and check into around 20 minutes. The nail and the coffin was the spa that was undergoing maintenance which made it was not able to be used by its hotel guests . Overall unsatisfactory stay given the price we paid however overall still a very good property in terms of its hardware.DariSGD 725
2222 Ulasan
Zhongxiao Dunhua Commercial Area Taipei|0.76km dari pusat bandar
We absolutely loved our stay at Miramar. The room and staff service was some of the best we had our entire Taiwan trip. It was our daughter's birthday and they put a card in our room for her with the nicest message (and a small towel hand-folded into a dog). Things like this are so special and she'll never forget fhat. We'll definitely stay again.DariSGD 173
Very Good462 Ulasan
Taipei Railway Station Area Taipei|3.23km dari pusat bandar
The place and stuff are very nice,breakfast was good, but dorms are not. Thin mattress, not changeable a/c that freezing much, no towels, Especially for this price. I wish good to this place and please make dorms more comfortable for guestsDariSGD 22
Very Good345 Ulasan
Shilin Night Market Taipei|5.28km dari pusat bandar
A Serious Failure in Management and Guest Service
I have never experienced this level of poor service and lack of management oversight at a hotel.
Throughout my stay, I had to repeatedly request housekeeping, yet my room was still not cleaned as expected. More seriously, there was even an occasion when I needed to use the bathroom and discovered that there was no toilet paper available.
I immediately brought this issue to the attention of the front desk. However, despite making a formal complaint, the exact same problem occurred again the following day.
At that point, this could no longer reasonably be considered a simple oversight or an isolated housekeeping mistake. The hotel had already been made aware of the problem, yet nothing appeared to have been done to prevent it from happening again.
The most disappointing part is that these issues continued until the day I checked out. After repeatedly reporting the same problems without seeing any meaningful improvement, I eventually stopped complaining simply because I no longer believed that doing so would make any difference.
A hotel may occasionally make a mistake — that is understandable. What is unacceptable is failing to correct a problem after a guest has already brought it to management's attention. This reflects a serious breakdown in communication between departments, inadequate supervision, and a lack of accountability at the management level.
Basic housekeeping and essential bathroom supplies are not unreasonable requests. They are fundamental standards that guests should be able to expect without having to repeatedly chase the hotel for them.
What concerns me most is that the hotel appeared to have multiple opportunities to correct the situation, yet failed to do so. This suggests that the issue is not simply with an individual staff member, but with the way the hotel’s service operations are being managed and supervised.
This experience seriously damaged my trust in the hotel and left me with a very negative impression of its overall management and service standards. A hotel’s reputation is built on how it treats guests, especially when something goes wrong. Unfortunately, in this case, the hotel failed not only to deliver basic service, but also to respond effectively when those failures were brought to its attention.
I sincerely hope management does not dismiss this as a minor housekeeping issue. The repeated nature of these problems, combined with the lack of effective follow-up, represents a significant management failure and can seriously damage guest trust, customer satisfaction, and ultimately the hotel’s reputation.
For me, the most disappointing part was not that a mistake happened. It was that the hotel was given multiple opportunities to fix it — and chose not to.DariSGD 52
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Top Things To do In Taipei
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