Hotel Dengan Gim di Viti Levu Group, Fiji

We had a great stay. Staff was friendly and accomodating to our needs including carrying out heavy luggage up and down 3 flights of stairs. They even allowed our visitors in which I find very rare. They also carried our food up to our balcony which was great. We had the Sunset suite at the very top - awesome view! Our room was nice and clean, super nice air con in the room and lounge area. Really nice kitchen area with a massive new fridge. Very convenient with the supermarket up the road and beachfront to chill. The ocean was sooo nice and hot to swim in. Downfall: Some of the levels smell like damp, wet carpet and was really bad . Some of our dishes were so dirty and their were cockroaches in the toaster, microwave and jug. Would be great to have a volley ball net on the beach and some activities on offer for guests such as horse riding & snorkelling etc. Also some entertainment would be great as the music next door was the only entertainment we got but sometimes it was far too loud that we couldn’t sleep. There was no fire show or kava ceremony and we were looking forward to that! The food at the ghost ship bar was really good especially the pizza and curry dishes! Be good if reception could help guests find the best taxi prices as some Of the locals that stand on the road really take advantage of travellers and charge you the world. We did have a great stay in the end! I would recommend this if you want to stay near town, the airport and want to experience outside of Denarau. Denarau did get boring for me sometimes so I liked this experience this time around.

The staff was friendly. We booked a Family Villa through Tripadvisor Plus for 2 nights. Our flight on Fiji air was scheduled to arrive at 6AM in the morning. They held the room for us and it was ready when we arrived at 7AM. Room was ground level. The staff moved us to a Villa closer to the dining and pool because my wife walks with a cane and a shorter walking distance is better for her. Room was clean and spacious. I would stay again.

Usaia is the best employee here. His unbelievable service made my honeymoon perfect and fantastic. He recommended and taught me lots of information here in Sheraton and Fiji. Actually, we were only one Asian couple, so everything was too new for us, but bying talking with Usaia, he made us feel relaxed and better. I highly recommend Sheraton because of Usaia and his service. Thank you, Usaia. I will never forget you and your kindness 우사이아는 최고의 직원입니다 신혼여행으로 왔는데 너무 친절하게 모든걸 다 설명해주셨어요. 사실 피지가 처음이라 좀 긴장하고 익숙하지 않았는데 우사이아의 서비스 덕분에 긴장이 많이 풀렸고 쉐라톤이 너무 즐거웠습니다 정말 쉐라톤 자체도 괜찮았지만 우사이아의 서비스 덕분에 저희의 신혼여행이 정말 행복해졌어요 쉐라톤 그리고 이 직원분 추천드려요

Overall we had a really nice stay at this resort. We were in an ocean front bure for 3 nights - the bure itself is very spacious, well appointed and has beautiful views out over the ocean - sitting on the deck at sunset was incredible (see photos)! The resort gardens are beautiful, a real credit to the landscapers - walking back and forth to our bure was like strolling through a tropical paradise. The food was a little hit and miss: breakfast was fantastic and heaps of it (we didn't need lunch), but dinner was so-so. The Indian buffet dinner was the best (very flavoursome), but the food from their alfresco restaurant (Tavu) was overpriced and average quality. Overall all the food is pretty expensive too - as a couple we were able to manage it, but it could be a bit eye-watering for a family or larger group. The bottled water is a total rip-off - cocktails, beers and spirits were actually better value, only $15 FJD for a cocktail, and they were delicious (compared to the price in Australia for a cocktail, this is a bargain!). The service was outstanding, all the staff were really friendly, attentive and helpful. Booking activities and tours was really easy though their tour desk, and there were taxis readily available out the front if you needed to go somewhere. Don't come here if you're looking for a white sandy beach and clear ocean water (most resorts on the main island don't have this at any rate), but the pool is superb and there's lots of lovely areas with sunbeds under the coconut palms to relax, with sweeping ocean views to the islands beyond. Swimming in the ocean is possible, but there is a large rocky surfbreak along most of the resort to prevent ocean surges during storms. Would definitely recommend staying here for 2 or 3 nights, we thought it was a great ”gap filler stay” between being out on the smaller Western islands and flying out of Nadi to come home. Only 20-30 mins drive from Nadi airport/Port Denaru, and being on it's own little outcrop of land, it has a lovely isolated island feel (there is a little ferry that takes you to and from the resort as there is no road access, this runs 24/7 and requires no booking). Vinaka Double Tree!

Overall a poor experience. Customer service. Most of the staff are nice and friendly and have the bula spirit, however our stay was tainted by some unfriendly staff at the main restaurant by the pool, which some of the staff don’t want to help providing baby chair and just forgot about the requests after all. The restaurant staff just simply looks very unhappy or tired for some reasons. We have met some very friendly face and lovely staff, but it was unfortunate the restaurant customer service is consistently horrible. Front desk staff shows don’t show the same level of hospitality as to other hotels we stay in Fiji. Room: It’s showing it’s aged but the view is fantastic and room is well equipped and spacious, it suits well for family with a plan to cook. We notified the staff that two of the pendant lights aren’t working on day one. Yet nothing is fixed until check out. Food: We try buffet breakfast and dinners at the main restaurant and also take away from the red Buddha restaurant. Breakfast is pretty standard and average considering it’s Hilton, we stay at many Hilton hotels before, the food is one of the worst experience we had, in particular the buffet dinner, choices are very limited, it’s pretty much just a corner of food , pretty subpar comparing to Sofitel or Sheraton. Overall. With similar price it is hard to recommend this hotel to family especially with kids, the staff seems to have too much trouble to handle the demand of young kids and didn’t stand up to the great Hilton branding which is a bit of a shame. Rooms got beautiful view, foods aren’t great. The only bright spot would be the spacious hotel room.

My wife and I spent 7 amazing nights here! The resort has everything, you don’t even have to leave! You can catch a 45 minute cab ride to port denaru for some adventure experiences of course, but so much to do here. Isikeli and Jim - as well everyone else at the water sports area were awesome! The 5 hr cruise with snorkel and wave runner safaris were definitely worth it. Joey over at the fish bar is great and pours some good drinks. Missi and Adam with activities also some great people to run into for a soccer game on the beach. Marcus was the friendliest person to run into everywhere at the resort throughout the day. Simon at the front lobby will help square you away with whatever you need. We had a lagoon view bure which was a home away from not wanting to go back home. Walk right into the lagoon from the beach or sit on your balcony while reading a book. All in all could not recommend this resort more. Safest part of the trip is was having to leave.

We were lucky enough to experience the Adults Only Waitui Beach Club Package which gave us a little bit more luxury of being pampered at the Spa and entry into the more sophisticated Journal Lounge. At the lounge we had daily complimentary high tea which was delightful, Bubbly with Breakfast and delicious complimentary sunset cocktails or Gin and Tonic with a beer for Hubby! The staff in the Executive Lounge went above and beyond with their service, in particular Payal who had such grace and Professionalism, Kara with her infectious laugh and Agnes who was a delight with her quiet demeanor. Mili, Loyalty Supervisor, thank you for checking with us that our stay was meeting our expectation (which it was) and giving us an insight on how the resort was travelling since Covid. Waitui Beach Club Grill...you cook an excellent steak and your staff's recommendation of the fish curry was spot on considering I hadn't tasted one before. Thank you to your staff who always made us feel welcome, especially Vau who always remembered our names throughout our stay! A big thank you to Claire too for indulging me with some French conversation which I remembered from my school days! Finally, thank you to Solo for your professionalism and friendly nature in both checking us in and out. We ran out of paper to note down more staff but please note you are all exceptional too. SEE YOU NEXT YEAR!!!

My husband and I stayed at Nalagi Hotel for 1 night as we had an early flight out and it was close to the airport and relatively cheap. Our room was spacious and clean with a small balcony. We ate at the rooftop bar which has spectacular views and a big swimming pool. Very comfortable transit hotel if you want to be close to the airport when coming from other tourist areas. (Nadi not a tourist destination for us). The concierge called a taxi for us in the morning and it cost $20FJD to the airport.

We had already had an idea that the rooms would be dated from the reviews. So expected as much and weren't fussed about our stay, given the price hence why we 4 stars as prob can do with an upgrade. We were on the ground floor and we didn't have any bugs in our room. Cleaning was pretty good. One of the cleaners who had returned to work there in the last few months was REALLY amazing at his job. The restaurant food was really good we had no complaints, so dined there quite a bit. Rosie's onsite were also really helpful when we booked activities. But the staff are what make this place such a great atmosphere to be at. The bar staff Eroni (Rhonda) and Vasiti were AMAZING. Super helpful to give you advice and what to look out for. We would recommend the place based on the staff

Its business suites - includes kitchen and laundry in room. Always great to have these services. Beach isnt much, think walk along rather than swim. This is one of 3-4 hotels in a row beachfront. Guests primarily those passing thru to islands, backpackers and groups. The hotels’ beachfront bars were quiet during week in May but came alive for weekend. Restaurant on top floor had great views. Service very slow in restaurants of all these hotels. Staff very helpful and friendly.

We had a great stay. Staff was friendly and accomodating to our needs including carrying out heavy luggage up and down 3 flights of stairs. They even allowed our visitors in which I find very rare. They also carried our food up to our balcony which was great. We had the Sunset suite at the very top - awesome view! Our room was nice and clean, super nice air con in the room and lounge area. Really nice kitchen area with a massive new fridge. Very convenient with the supermarket up the road and beachfront to chill. The ocean was sooo nice and hot to swim in. Downfall: Some of the levels smell like damp, wet carpet and was really bad . Some of our dishes were so dirty and their were cockroaches in the toaster, microwave and jug. Would be great to have a volley ball net on the beach and some activities on offer for guests such as horse riding & snorkelling etc. Also some entertainment would be great as the music next door was the only entertainment we got but sometimes it was far too loud that we couldn’t sleep. There was no fire show or kava ceremony and we were looking forward to that! The food at the ghost ship bar was really good especially the pizza and curry dishes! Be good if reception could help guests find the best taxi prices as some Of the locals that stand on the road really take advantage of travellers and charge you the world. We did have a great stay in the end! I would recommend this if you want to stay near town, the airport and want to experience outside of Denarau. Denarau did get boring for me sometimes so I liked this experience this time around.

The staff was friendly. We booked a Family Villa through Tripadvisor Plus for 2 nights. Our flight on Fiji air was scheduled to arrive at 6AM in the morning. They held the room for us and it was ready when we arrived at 7AM. Room was ground level. The staff moved us to a Villa closer to the dining and pool because my wife walks with a cane and a shorter walking distance is better for her. Room was clean and spacious. I would stay again.

Usaia is the best employee here. His unbelievable service made my honeymoon perfect and fantastic. He recommended and taught me lots of information here in Sheraton and Fiji. Actually, we were only one Asian couple, so everything was too new for us, but bying talking with Usaia, he made us feel relaxed and better. I highly recommend Sheraton because of Usaia and his service. Thank you, Usaia. I will never forget you and your kindness 우사이아는 최고의 직원입니다 신혼여행으로 왔는데 너무 친절하게 모든걸 다 설명해주셨어요. 사실 피지가 처음이라 좀 긴장하고 익숙하지 않았는데 우사이아의 서비스 덕분에 긴장이 많이 풀렸고 쉐라톤이 너무 즐거웠습니다 정말 쉐라톤 자체도 괜찮았지만 우사이아의 서비스 덕분에 저희의 신혼여행이 정말 행복해졌어요 쉐라톤 그리고 이 직원분 추천드려요

Overall we had a really nice stay at this resort. We were in an ocean front bure for 3 nights - the bure itself is very spacious, well appointed and has beautiful views out over the ocean - sitting on the deck at sunset was incredible (see photos)! The resort gardens are beautiful, a real credit to the landscapers - walking back and forth to our bure was like strolling through a tropical paradise. The food was a little hit and miss: breakfast was fantastic and heaps of it (we didn't need lunch), but dinner was so-so. The Indian buffet dinner was the best (very flavoursome), but the food from their alfresco restaurant (Tavu) was overpriced and average quality. Overall all the food is pretty expensive too - as a couple we were able to manage it, but it could be a bit eye-watering for a family or larger group. The bottled water is a total rip-off - cocktails, beers and spirits were actually better value, only $15 FJD for a cocktail, and they were delicious (compared to the price in Australia for a cocktail, this is a bargain!). The service was outstanding, all the staff were really friendly, attentive and helpful. Booking activities and tours was really easy though their tour desk, and there were taxis readily available out the front if you needed to go somewhere. Don't come here if you're looking for a white sandy beach and clear ocean water (most resorts on the main island don't have this at any rate), but the pool is superb and there's lots of lovely areas with sunbeds under the coconut palms to relax, with sweeping ocean views to the islands beyond. Swimming in the ocean is possible, but there is a large rocky surfbreak along most of the resort to prevent ocean surges during storms. Would definitely recommend staying here for 2 or 3 nights, we thought it was a great ”gap filler stay” between being out on the smaller Western islands and flying out of Nadi to come home. Only 20-30 mins drive from Nadi airport/Port Denaru, and being on it's own little outcrop of land, it has a lovely isolated island feel (there is a little ferry that takes you to and from the resort as there is no road access, this runs 24/7 and requires no booking). Vinaka Double Tree!

Overall a poor experience. Customer service. Most of the staff are nice and friendly and have the bula spirit, however our stay was tainted by some unfriendly staff at the main restaurant by the pool, which some of the staff don’t want to help providing baby chair and just forgot about the requests after all. The restaurant staff just simply looks very unhappy or tired for some reasons. We have met some very friendly face and lovely staff, but it was unfortunate the restaurant customer service is consistently horrible. Front desk staff shows don’t show the same level of hospitality as to other hotels we stay in Fiji. Room: It’s showing it’s aged but the view is fantastic and room is well equipped and spacious, it suits well for family with a plan to cook. We notified the staff that two of the pendant lights aren’t working on day one. Yet nothing is fixed until check out. Food: We try buffet breakfast and dinners at the main restaurant and also take away from the red Buddha restaurant. Breakfast is pretty standard and average considering it’s Hilton, we stay at many Hilton hotels before, the food is one of the worst experience we had, in particular the buffet dinner, choices are very limited, it’s pretty much just a corner of food , pretty subpar comparing to Sofitel or Sheraton. Overall. With similar price it is hard to recommend this hotel to family especially with kids, the staff seems to have too much trouble to handle the demand of young kids and didn’t stand up to the great Hilton branding which is a bit of a shame. Rooms got beautiful view, foods aren’t great. The only bright spot would be the spacious hotel room.

My wife and I spent 7 amazing nights here! The resort has everything, you don’t even have to leave! You can catch a 45 minute cab ride to port denaru for some adventure experiences of course, but so much to do here. Isikeli and Jim - as well everyone else at the water sports area were awesome! The 5 hr cruise with snorkel and wave runner safaris were definitely worth it. Joey over at the fish bar is great and pours some good drinks. Missi and Adam with activities also some great people to run into for a soccer game on the beach. Marcus was the friendliest person to run into everywhere at the resort throughout the day. Simon at the front lobby will help square you away with whatever you need. We had a lagoon view bure which was a home away from not wanting to go back home. Walk right into the lagoon from the beach or sit on your balcony while reading a book. All in all could not recommend this resort more. Safest part of the trip is was having to leave.

We were lucky enough to experience the Adults Only Waitui Beach Club Package which gave us a little bit more luxury of being pampered at the Spa and entry into the more sophisticated Journal Lounge. At the lounge we had daily complimentary high tea which was delightful, Bubbly with Breakfast and delicious complimentary sunset cocktails or Gin and Tonic with a beer for Hubby! The staff in the Executive Lounge went above and beyond with their service, in particular Payal who had such grace and Professionalism, Kara with her infectious laugh and Agnes who was a delight with her quiet demeanor. Mili, Loyalty Supervisor, thank you for checking with us that our stay was meeting our expectation (which it was) and giving us an insight on how the resort was travelling since Covid. Waitui Beach Club Grill...you cook an excellent steak and your staff's recommendation of the fish curry was spot on considering I hadn't tasted one before. Thank you to your staff who always made us feel welcome, especially Vau who always remembered our names throughout our stay! A big thank you to Claire too for indulging me with some French conversation which I remembered from my school days! Finally, thank you to Solo for your professionalism and friendly nature in both checking us in and out. We ran out of paper to note down more staff but please note you are all exceptional too. SEE YOU NEXT YEAR!!!

My husband and I stayed at Nalagi Hotel for 1 night as we had an early flight out and it was close to the airport and relatively cheap. Our room was spacious and clean with a small balcony. We ate at the rooftop bar which has spectacular views and a big swimming pool. Very comfortable transit hotel if you want to be close to the airport when coming from other tourist areas. (Nadi not a tourist destination for us). The concierge called a taxi for us in the morning and it cost $20FJD to the airport.

We had already had an idea that the rooms would be dated from the reviews. So expected as much and weren't fussed about our stay, given the price hence why we 4 stars as prob can do with an upgrade. We were on the ground floor and we didn't have any bugs in our room. Cleaning was pretty good. One of the cleaners who had returned to work there in the last few months was REALLY amazing at his job. The restaurant food was really good we had no complaints, so dined there quite a bit. Rosie's onsite were also really helpful when we booked activities. But the staff are what make this place such a great atmosphere to be at. The bar staff Eroni (Rhonda) and Vasiti were AMAZING. Super helpful to give you advice and what to look out for. We would recommend the place based on the staff

Its business suites - includes kitchen and laundry in room. Always great to have these services. Beach isnt much, think walk along rather than swim. This is one of 3-4 hotels in a row beachfront. Guests primarily those passing thru to islands, backpackers and groups. The hotels’ beachfront bars were quiet during week in May but came alive for weekend. Restaurant on top floor had great views. Service very slow in restaurants of all these hotels. Staff very helpful and friendly.

We had a great stay. Staff was friendly and accomodating to our needs including carrying out heavy luggage up and down 3 flights of stairs. They even allowed our visitors in which I find very rare. They also carried our food up to our balcony which was great. We had the Sunset suite at the very top - awesome view! Our room was nice and clean, super nice air con in the room and lounge area. Really nice kitchen area with a massive new fridge. Very convenient with the supermarket up the road and beachfront to chill. The ocean was sooo nice and hot to swim in. Downfall: Some of the levels smell like damp, wet carpet and was really bad . Some of our dishes were so dirty and their were cockroaches in the toaster, microwave and jug. Would be great to have a volley ball net on the beach and some activities on offer for guests such as horse riding & snorkelling etc. Also some entertainment would be great as the music next door was the only entertainment we got but sometimes it was far too loud that we couldn’t sleep. There was no fire show or kava ceremony and we were looking forward to that! The food at the ghost ship bar was really good especially the pizza and curry dishes! Be good if reception could help guests find the best taxi prices as some Of the locals that stand on the road really take advantage of travellers and charge you the world. We did have a great stay in the end! I would recommend this if you want to stay near town, the airport and want to experience outside of Denarau. Denarau did get boring for me sometimes so I liked this experience this time around.

The staff was friendly. We booked a Family Villa through Tripadvisor Plus for 2 nights. Our flight on Fiji air was scheduled to arrive at 6AM in the morning. They held the room for us and it was ready when we arrived at 7AM. Room was ground level. The staff moved us to a Villa closer to the dining and pool because my wife walks with a cane and a shorter walking distance is better for her. Room was clean and spacious. I would stay again.

Overall we had a really nice stay at this resort. We were in an ocean front bure for 3 nights - the bure itself is very spacious, well appointed and has beautiful views out over the ocean - sitting on the deck at sunset was incredible (see photos)! The resort gardens are beautiful, a real credit to the landscapers - walking back and forth to our bure was like strolling through a tropical paradise. The food was a little hit and miss: breakfast was fantastic and heaps of it (we didn't need lunch), but dinner was so-so. The Indian buffet dinner was the best (very flavoursome), but the food from their alfresco restaurant (Tavu) was overpriced and average quality. Overall all the food is pretty expensive too - as a couple we were able to manage it, but it could be a bit eye-watering for a family or larger group. The bottled water is a total rip-off - cocktails, beers and spirits were actually better value, only $15 FJD for a cocktail, and they were delicious (compared to the price in Australia for a cocktail, this is a bargain!). The service was outstanding, all the staff were really friendly, attentive and helpful. Booking activities and tours was really easy though their tour desk, and there were taxis readily available out the front if you needed to go somewhere. Don't come here if you're looking for a white sandy beach and clear ocean water (most resorts on the main island don't have this at any rate), but the pool is superb and there's lots of lovely areas with sunbeds under the coconut palms to relax, with sweeping ocean views to the islands beyond. Swimming in the ocean is possible, but there is a large rocky surfbreak along most of the resort to prevent ocean surges during storms. Would definitely recommend staying here for 2 or 3 nights, we thought it was a great ”gap filler stay” between being out on the smaller Western islands and flying out of Nadi to come home. Only 20-30 mins drive from Nadi airport/Port Denaru, and being on it's own little outcrop of land, it has a lovely isolated island feel (there is a little ferry that takes you to and from the resort as there is no road access, this runs 24/7 and requires no booking). Vinaka Double Tree!

My wife and I spent 7 amazing nights here! The resort has everything, you don’t even have to leave! You can catch a 45 minute cab ride to port denaru for some adventure experiences of course, but so much to do here. Isikeli and Jim - as well everyone else at the water sports area were awesome! The 5 hr cruise with snorkel and wave runner safaris were definitely worth it. Joey over at the fish bar is great and pours some good drinks. Missi and Adam with activities also some great people to run into for a soccer game on the beach. Marcus was the friendliest person to run into everywhere at the resort throughout the day. Simon at the front lobby will help square you away with whatever you need. We had a lagoon view bure which was a home away from not wanting to go back home. Walk right into the lagoon from the beach or sit on your balcony while reading a book. All in all could not recommend this resort more. Safest part of the trip is was having to leave.

My husband and I stayed at Nalagi Hotel for 1 night as we had an early flight out and it was close to the airport and relatively cheap. Our room was spacious and clean with a small balcony. We ate at the rooftop bar which has spectacular views and a big swimming pool. Very comfortable transit hotel if you want to be close to the airport when coming from other tourist areas. (Nadi not a tourist destination for us). The concierge called a taxi for us in the morning and it cost $20FJD to the airport.

We had already had an idea that the rooms would be dated from the reviews. So expected as much and weren't fussed about our stay, given the price hence why we 4 stars as prob can do with an upgrade. We were on the ground floor and we didn't have any bugs in our room. Cleaning was pretty good. One of the cleaners who had returned to work there in the last few months was REALLY amazing at his job. The restaurant food was really good we had no complaints, so dined there quite a bit. Rosie's onsite were also really helpful when we booked activities. But the staff are what make this place such a great atmosphere to be at. The bar staff Eroni (Rhonda) and Vasiti were AMAZING. Super helpful to give you advice and what to look out for. We would recommend the place based on the staff

Its business suites - includes kitchen and laundry in room. Always great to have these services. Beach isnt much, think walk along rather than swim. This is one of 3-4 hotels in a row beachfront. Guests primarily those passing thru to islands, backpackers and groups. The hotels’ beachfront bars were quiet during week in May but came alive for weekend. Restaurant on top floor had great views. Service very slow in restaurants of all these hotels. Staff very helpful and friendly.

Excellent resort! I had a lovely 3 day stay here and couldn’t fault it. The staff were all lovely and the service and amenities were top notch. The hotel is still undergoing renovations, but this did not impact my stay. The buffet breakfast was fantastic, and the meal I had at La Bottega was one of the best Italian meals I’ve ever had. Asesela was fantastic as a server and really made the experience great. I had a massage which was great. However the facilities of the spa could use some updating. Overall, wonderful experience and would highly recommend!

1 and half Star hotel bit over priced since its run down but great location to everything in the area , always found the beds ok but really needs new linens, I've stayed here many times over the years . Helpful staff but like any hotel its best to keep your bags locked , Lunch and dinner has always been great , better to buy breakfast or you will just be given the very basic cereal and toast , pool always clean , TVS DO NOT WORK . If your a fuzzy person dont stay here . No free wifi

Staffs are very helpful, both receptions and security guard. Bathroom is small and a bit dirty. We stayed for only one night as a transit hotel so, it was acceptable.

Usaia is the best employee here. His unbelievable service made my honeymoon perfect and fantastic. He recommended and taught me lots of information here in Sheraton and Fiji. Actually, we were only one Asian couple, so everything was too new for us, but bying talking with Usaia, he made us feel relaxed and better. I highly recommend Sheraton because of Usaia and his service. Thank you, Usaia. I will never forget you and your kindness 우사이아는 최고의 직원입니다 신혼여행으로 왔는데 너무 친절하게 모든걸 다 설명해주셨어요. 사실 피지가 처음이라 좀 긴장하고 익숙하지 않았는데 우사이아의 서비스 덕분에 긴장이 많이 풀렸고 쉐라톤이 너무 즐거웠습니다 정말 쉐라톤 자체도 괜찮았지만 우사이아의 서비스 덕분에 저희의 신혼여행이 정말 행복해졌어요 쉐라톤 그리고 이 직원분 추천드려요

Overall a poor experience. Customer service. Most of the staff are nice and friendly and have the bula spirit, however our stay was tainted by some unfriendly staff at the main restaurant by the pool, which some of the staff don’t want to help providing baby chair and just forgot about the requests after all. The restaurant staff just simply looks very unhappy or tired for some reasons. We have met some very friendly face and lovely staff, but it was unfortunate the restaurant customer service is consistently horrible. Front desk staff shows don’t show the same level of hospitality as to other hotels we stay in Fiji. Room: It’s showing it’s aged but the view is fantastic and room is well equipped and spacious, it suits well for family with a plan to cook. We notified the staff that two of the pendant lights aren’t working on day one. Yet nothing is fixed until check out. Food: We try buffet breakfast and dinners at the main restaurant and also take away from the red Buddha restaurant. Breakfast is pretty standard and average considering it’s Hilton, we stay at many Hilton hotels before, the food is one of the worst experience we had, in particular the buffet dinner, choices are very limited, it’s pretty much just a corner of food , pretty subpar comparing to Sofitel or Sheraton. Overall. With similar price it is hard to recommend this hotel to family especially with kids, the staff seems to have too much trouble to handle the demand of young kids and didn’t stand up to the great Hilton branding which is a bit of a shame. Rooms got beautiful view, foods aren’t great. The only bright spot would be the spacious hotel room.

We were lucky enough to experience the Adults Only Waitui Beach Club Package which gave us a little bit more luxury of being pampered at the Spa and entry into the more sophisticated Journal Lounge. At the lounge we had daily complimentary high tea which was delightful, Bubbly with Breakfast and delicious complimentary sunset cocktails or Gin and Tonic with a beer for Hubby! The staff in the Executive Lounge went above and beyond with their service, in particular Payal who had such grace and Professionalism, Kara with her infectious laugh and Agnes who was a delight with her quiet demeanor. Mili, Loyalty Supervisor, thank you for checking with us that our stay was meeting our expectation (which it was) and giving us an insight on how the resort was travelling since Covid. Waitui Beach Club Grill...you cook an excellent steak and your staff's recommendation of the fish curry was spot on considering I hadn't tasted one before. Thank you to your staff who always made us feel welcome, especially Vau who always remembered our names throughout our stay! A big thank you to Claire too for indulging me with some French conversation which I remembered from my school days! Finally, thank you to Solo for your professionalism and friendly nature in both checking us in and out. We ran out of paper to note down more staff but please note you are all exceptional too. SEE YOU NEXT YEAR!!!

Great hotel. Lots of things to do within the resort, very friendly to kids. Plus other activities like the watersports point (those ppl were amazing too). Amazing staff. Hotel itself is fine. Reasonably clean and well-equipped. Actually very pretty with a lot of greenery and foliage around, that felt much more natural and authentic, than just a green lawn that resorts tend to sport these days. (like for ex Sheraton next to it has. We preferred Radisson's look) Our only problem was, that the quality of coffee was pretty bad and we ended up having to walk to the neighbouring Sheraton to get a good cup of coffee.

This was the second time we have stayed at the Palms. Will definitely stay again in the future because it is so convenient to Port Denarau. The 2 bedroom apartment is spacious with 2 bathrooms , full kitchen and lounge. We had ground floor which had an outdoor seating area Higher floors had balconies. We walked there from the Port after our 6 days in the Yasawa Islands.

We enjoyed two nights here before heading to the Coral Coast. While there isn't the ocean views that the resorts have, it's lovely to sit on the verandah and enjoy the tropical greenery and look over the pool. The pool was never crowded and bar/cafe service was good. The port is just across the road and we did a half-day South Sea Island cruise very conveniently. The shops were also close by and we got what we needed for not much more than the supermarkets in Nadi (and a better selection). The apartment was clean and spacious (although the third bedroom was quite small) and it was good to have two bathrooms. The main reason for only four stars is the design of the units. Being upstairs, and split over two levels, the 2 & 3 bedroom units are not ideal for the elderly or families with small children who can't carry their own bags. Thanks to the staff who were very helpful with cot/high chair etc and restocked our coffee as needed.

除了酒店的沙灘因是黑沙顯得不那麼清澈之外，這家酒店達到預期。酒店很大，綠化很好，別墅的泳池也非常乾淨。一家六口出行選擇了含早晚餐的別墅，性價比很高。早餐符合五星級酒店標準，自助晚餐如果現場買是129斐濟幣，每天有三文魚，大蝦之類的海鮮，在我們住的三天裏，還吃到了琵琶蝦，大青蟹。一家人在這裏度過了愉快的假期。需要注意的就是，離店時一定要看清消費後再付款，我們就是因匆忙離開沒仔細看，不是我們的消費記在了我們名下，是我們的消費又漏記了一些，好在後來交流後都妥善解決了，前台有中文服務，挺方便的。落日很美！