I had a really good stay. The hotel was new, clean and the price was truly reasonable even included the breakfast. The staff was really friendly and kind. I would highly recommend to others. if I travel to Samarkand again I will definitely stay there.
We recently stayed at this hotel and I can't help but share my impressions!
From the moment we arrived we were greeted with warmth and smiles. The reception staff were incredibly friendly and professional. Not only did they check us in quickly, but they were also happy to answer all our questions, especially Dildora, who helped us choose excursions and places for dinner. Their attention to detail and willingness to help made our stay even more comfortable.
The rooms at the hotel are spacious and cozy, and the views from the balcony are simply mesmerizing. We enjoyed every moment spent here.
Thanks to all the staff, especially the reception team, for their impeccable service and care. You made our holiday truly special! We will definitely be back again!
Small hotel but room was quite spacious . General public areas was tasteful and spacious as well. The staff were most impressive and helpful with our needs. Especially at the concierge, the language skill of the staff there made our visit so much easier and familiar.
The Wellness Park Hotel Bactria provides a truly elegant and modern retreat in Samarkand. It is highly praised for its immaculately clean, spacious rooms and the exceptional, professional service delivered by the staff. Featuring excellent wellness facilities and a serene location near the new Eternal City, it is the top choice for travelers seeking sophistication, comfort, and tranquility.
We are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.)
What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.”
This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service.
By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!
We stayed at this hotel for a few days as a couple and had a pleasant experience. The hotel is new, modern, and comfortable. Although it’s located a bit outside the city center (around 15 minutes by taxi, costing about 30,000 UZS), the area around it is quite charming – a newly developed park zone with music fountains, restaurants, photo spots, a water park, and canals. The staff were always friendly and helpful, and the breakfast was varied and enjoyable. Overall, a nice and comfortable place to stay.
Выбирала отель по расположению. Очень удобно добираться до Самарканд Сити - по утрам и вечерам в городе пробки.
Отель порадовал всем, начиная с экстерьера.
Красиво и внутри и снаружи.
Номер просторный - с двумя!!!
Очень чисто! Постельное бельё и полотенца мягкие и белоснежные. Номер пахнет чистотой!
В санузле отдельный регулятор температуры, это суперкомфортно.
На завтрак - много разных фруктов, достаточно большой выбор еды, еда халяль.
Очень отзывчивый весь персонал, но особо хотелось отметить молодого человека на дневном ресепшн, не запомнила имя, к моему большому сожалению. Потому что его отношение к посетитетям лучше чем в 5-ти звездочном отеле - отзывчивость и клиентоориентированность на высоте!
В целом, все ребята очень отзывчивы и профессиональны!
Отдельный плюс - круглосуточная кофейня, где есть столик с usb зарядками.
Спа-комплекс достаточно большой, но я не успела посетить. Хотя в стоимость проживания входят несколько процедур!!! Сауна и солевая комната, например.
С удовольствием буду рекомендовать этот отель и обязательно вернусь сама.
Ещё важный момент - если добираться на такси, то нужно обязательно отмечать именно отель, потому что по такому же адресу есть другая локация на карте.
Спасибо отелю за прекрасные впечатления о Самарканде!
Great 3 nights stay at Movenpick hotel with all amenities. Very convenient and close to the Gour Emir monument (4/5mn by walk) and the Registan square (15/16mn). A lot of cafe and restaurants around the hotel as we didn’t book the hotel breakfast. As we are lazy to dine out, we enjoyed twice diners at the restaurant Caramelle (really juicy manti and tasteful somsa & soups) We tried the sauna (hammam was under reparation) and the fitness. We had pleasant drinks at the pool bar. So we can recommend the Movenpick hotel at Samarkand. And the room rates are very affordable for a 4,5/5* hotel.
GGuest UserStayed in this hotel for two nights. Overall, it is a nice hotel, probably it was constructed a couple years ago. Breakfast was OK. The room was clean. Swimming pool is available. Location is near the canal though it’s not in the city center. If you want to visit attractions in the city, you might need to use Taxi as there is no public transport system that connects that touristic center to the city.
ЕЕлена К.A true Hilton experience. The rooms are clean, convenient, and comfortable. The staff is polite. The elevators work perfectly. The breakfasts are a bit meager, which is unusual for this hotel chain. For fruits, they only had apples, bananas, sliced oranges, and kiwi. Despite it being berry season, there were no berries at breakfast. Downstairs, there's a spa center with a pool and sauna. Bathrobes and towels are readily available at the spa. In the morning, they found us at breakfast and wished my husband a happy birthday, even treating him to a delicious cheesecake. The only upside for me, and a downside for my husband, is that the hotel doesn't serve any alcohol at all. But there's an alcohol store not far away, so the celebration was still a success.
LLuoleibinA good choice, but the hotel didn't remind me to check in 2 hours early and I had to pay $40! **** didn't say a word, ”Wait a minute, now it's double the price.” Just take the money and stop talking. Speechless 😓, the breakfast is really great, I have to say more about the good stuff.
GGuest UserWe had a really pleasant stay at the Hilton Garden Inn Samarkand Sogd. The hotel is modern, clean, and very comfortable — exactly what you’d expect from the Hilton brand. The rooms were spacious, quiet, and well-maintained, with all the necessary amenities.
The location is slightly away from the old town, but it’s in a calm and newer area near the Silk Road tourist zone, and getting around by taxi is easy and affordable.
Overall, this hotel offers great value for money in Samarkand — a perfect choice if you prefer modern comfort and cleanliness over staying in the busy historic center. I’d definitely stay here again.
NNurshodWe recently stayed at this hotel and I can't help but share my impressions!
From the moment we arrived we were greeted with warmth and smiles. The reception staff were incredibly friendly and professional. Not only did they check us in quickly, but they were also happy to answer all our questions, especially Dildora, who helped us choose excursions and places for dinner. Their attention to detail and willingness to help made our stay even more comfortable.
The rooms at the hotel are spacious and cozy, and the views from the balcony are simply mesmerizing. We enjoyed every moment spent here.
Thanks to all the staff, especially the reception team, for their impeccable service and care. You made our holiday truly special! We will definitely be back again!
GGuest UserGreat 3 nights stay at Movenpick hotel with all amenities. Very convenient and close to the Gour Emir monument (4/5mn by walk) and the Registan square (15/16mn). A lot of cafe and restaurants around the hotel as we didn’t book the hotel breakfast. As we are lazy to dine out, we enjoyed twice diners at the restaurant Caramelle (really juicy manti and tasteful somsa & soups) We tried the sauna (hammam was under reparation) and the fitness. We had pleasant drinks at the pool bar. So we can recommend the Movenpick hotel at Samarkand. And the room rates are very affordable for a 4,5/5* hotel.
GGuest UserAn excellent stay in a beautiful hotel with best ever service. I enjoyed really much. The room was equipped with high end technologies. The breakfast is fresh, great selection and gluten free options available upon request. The view is excellent. For information: the hotel is located in highly secured and very well developed closed area. It’s very clean modern and security controlled but not in the center of a city. You have to keep it in mind when you plan your trip. It requires 15 more minutes by taxi to get to the center, but in return you live in a very high standard & modern area with gated entrance.
IIrpanizaVery nice hotel, room is spacious with comfortable bed and pillow, well equipped with all we need in hotel room. Breakfast is amazing, a lot of various delicious food, bread, even has some bacon adn the best thing is all Halal, so for Moslem is worry free for eat anything. This hotel is inside hotel complex and unfortunately the day we stayed, there's UNESCO general assembly that made us unable to access hotel without special car/taxi with ID UNESCO. But doesn't matter, I really have good experience stay at this hotel. Receptionist staff Akbar was very kind and helpfull. Definitely will stay at this hotel again whenever visit Samarkand.
HhbandyThe hotel itself is good in all aspects, health, service, facilities, etc. are good, there is a swimming pool and courtyard, the location is not far from the major scenic spots, that is, the surrounding area is a residential area, the door is a main road that is often traffic jams, it looks a bit messy
XXiaoxueshengMThe hotel is located within a park, quite a distance from the train station, about a 30-minute taxi ride away. The surroundings are spacious and quiet.
Breakfast starts at 7 AM and offers a wide variety of delicious options. During my stay, I even encountered a tour group of Chinese visitors.
The room had central heating, which made it so warm that I had to open the window at night to ventilate.
Upon check-in, there was a mix-up; after we swiped our key card and entered the room, we found a young Russian girl already occupying it – she must have gotten quite a fright! We quickly exited and went back to the front desk to sort it out. They promptly moved us to the adjacent room and sent up a fruit platter as an apology.
For solo female travelers, it's always important to keep your door locked at all times! 😂
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