Lihat Ulasan Tetamu untuk Hotel di Freeport

Ocean Reef Yacht Club & Resort
3.9/562 Ulasan
First of all, the main picture is not accurate.Yes, there is a pool but that image behind the pool is superimposed. There is a dock with boats parked at it behind the pool area. Secondly, this is not a yacht club nor is it a ”resort” and it's located in the middle of nowhere. It is a place to dock your boat and there is a building with rooms and that's about it. Thankfully, we rented a car or else we'd have been stuck at this ”resort”. There is absolutely nothing to do around there but go to the beach. They tell you that you can walk to the beach but it's a couple of miles in each direction. Even with the car there was no where to go and nothing to do and seeing skinny dogs roaming around looking for food was upsetting. Our room was large, like an apartment. There were lightbulbs missing in the lamps, the remote did not work in the bedroom (there were only about 4 channels to choose from anyway), and the worst part was the roaches. Every single day we killed roaches. They sprayed our room but they kept coming. We couldn't put our suitcases on the floor so we had them on the bar stools, off the ground. We kept food in the fridge and microwave. The staff is very nice and they try but the place is run down and in the middle of nowhere. I couldn't wait to leave.
Viva Fortuna Beach by Wyndham, A Trademark All Inclusive
3.3/5103 Ulasan
I had the pleasure of working with the resort to host several groups throughout the summer season. The current resort management - Alessandro, Omar, Kelvin, Anishka, KJ - and their respective teams were accessible, supportive, collaborative, and a true pleasure to work with. As a team we were able to provide our mutual guests and customers with an amazing experience at the property. Guest services and front desk management were able to provide quick check-ins, check-outs, and service throughout our stay. Their team was knowledgeable, available, friendly, and we were able to build a strong bond working together. The animation team at this resort is top notch. KJ, Manuela, and their team were the heartbeat of the resort's energy. They were friendly, outgoing, talented, and true gems. The resort and this team offered guests activities, events, shows, and more to enjoy during their stay. I thoroughly enjoyed getting to know them, participating in the different activities - yoga, trapezes, karaoke, dancing and more - as well as their live shows at time. My team and I had the opportunity to eat at the a la carte restaurants and the main buffet throughout our time on property. The chef and kitchen staff do a wonderful job of switching up the buffet menu throughout the week, and providing tasty options at the a la carte. Ravioli at Viva Cafe is a must. Shout out to Romeo who was always our waiter and took care of us with attention to detail and friendly service! Lastly, I can't forget the first and last faces you will see on the property. The witty, joyful, and sweet bellmen. They were always attentive, eager to assist, and full of humor and laughs. I know that without the above, my experience at this resort would not be the same. I look forward to working with this resort again! Thank you everyone for a memorable 2023 season :)

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