Asrama di Raleigh

We stayed June 2023 to visit family in Cary and prepare to fly back home to Costa Rica. Check in was easy, staff friendly and our first room was an accessible room. Maybe the last of two queens available? For whatever reason, it wasn’t intentional on my part. Getting to and from the hotel is easy and stress free, really great food and shopping options within walking distance (8-10 min walk). The shuttle driver took me to pick up a rental car - super nice guy from Wilmington and I enjoyed our chat. Reason for car? Our flight was cancelled two days in a row and the wonderful Alexia rebooked us back into a studio for another night. It was a huge relief and a welcome respite for my very sleepy kids who had woken up at 3:00am for an early flight that didn’t happen. We are grateful for Alexia and all the staff at this hotel. I used the fitness center everyday and breakfast was easy for the kids. Great home base. Thanks, Hampton Inn and Suites Briar Creek!

One of the rudest encounters. Of course an unexpected cancellation after booking a room is not directly the fault of the front desk worker, but customers will undoubtedly feel frustrated after driving 4 hours to a room that was unavailable. It is a valid human reaction, and it is not directed at one individual, but it is rather directed at the entire situation. Getting angry at customers for being mean to workers is one thing (and is completely valid), but getting angry and being just downright mean customers for asking VALID questions is quite another. Those working in customer service should never treat customers with unapologetic meanness- especially when we aren’t acting unkind. Responding to stressed out customers with hostility will do nothing but worsen the situation. And it makes us feel crappy on a weekend that is supposed to be about spending time with those we love. I never leave bad reviews for places, but the unkindness and disrespect I was treated with for trying to gain further understanding of the situation was nothing short of disheartening and completely deserves a bad review. I appreciate the other worker at the front desk who was trying to be nice. Thanks for trying to help! Just another reminder to always be kind and understanding to those around you!!

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel is centrally located in Raleigh, a 5-minute walk from North Carolina State Capitol and 10 minutes by foot from Marbles Kids Museums. This hotel is 0.6 mi (1 km) from North Carolina Museum of Natural Sciences and 0.7 mi (1.2 km) from Raleigh Convention Center.Be sure to enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. This hotel also features complimentary wireless internet access and a vending machine.Take advantage of the hotel's room service (during limited hours).Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Self parking (subject to charges) is available onsite.Stay in one of 203 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Stayed at the North Raleigh Hilton for one night. Check in went very smoothly. I questioned the desk clerk regarding the complimentary breakfast that I would be receiving and she explained that even though I made a reservation on the Hilton website, the complimentary breakfast does not show up on their internal system. The room was very clean. My dissatisfaction had to do with the quality of the bedding. It was UNCOMFORTABLY too soft. Sadly, I was unable to get any sleep whatsoever due to the bedding. In addition, the pillows were feathery and provided no support whatsoever. Outside of the aforementioned, the hotel has adequate parking and adequate conference facilities.

Edie (the GM) was very accommodating and went out of her way to make our stay comfortable and enjoyable. Robin in the WXYZ bar was enjoyable conversation when having a drink in the bar. The hotel is fairly new and up-to-date! Across the street from the NC State Bell Tower and university in a VERY safe area.

I felt the need to say a public thank you to Tenia at the check-in. My husband and I arrived earlier than the official check-in time and immediately Tenia explained that a large group had just left and housekeeping was working hard to get rooms ready. She took our luggage and pointed out the bar and lobby area where we could hang. I was exhausted from traveling early and proceeded to the nearest couch. Within 15-20 min Tenia came over and said she had a room for us because I ”looked so tired”. Thank God she did because I proceeded to get a 2 hour nap before our work dinner this evening. I know it doesn't sound like a huge deal but waiting another 4 hours would have been grueling and made dinner not nearly as enjoyable. In this day and time when customer service seems to have been shoved to the back of line and we now celebrate ”just showing up” --Tenia went over and beyond and you can tell she values her customers and her company. She is a fantastic ambassador for the Sheraton brand.

Our room was VERY clean upon entry and the front desk staff was pleasant. It is a red roof so as far as I know that brand does not offer breakfast normally but they do have coffee in the mornings at this location. I also liked that I was able to open our window to let in some fresh air. A lot of hotels you aren't able to open the windows at all since they are permanently installed.

酒店太摳門了！故意把水流調得很小，像鉛筆一樣細，搓毛巾都要等半天。馬桶的水箱也是時好時壞，淋浴房的滑門關上又會自動滑開，不得已衹有拿個東西頂住。都不知道四星是怎麼來的？可能衹是酒店外部的環境不錯，虛有其表！再也不會入住這個酒店。

Great stays I recommended

Tameka Nichole is absolutely amazing! I stayed at your hotel back on January 25th-26th. I arrived at the hotel and could not find my ID. Tameka made me laugh and helped me remain calm so I could find it. I did not find it, but realized I had left it somewhere. She was absolutely fantastic and an A+ employee! I ended up finding my ID, and she made my stay incredible. Her smile, hard work, dedication, all go the extra mile. She is amazing customer service. I am a platinum member of Marriott and her extra special attention meant so much.