Hotel Hot Springs di Zhejiang, China

The three-day and two-night trip was contacted by the handsome butler Xiao Yin on WeChat one day in advance to recommend nearby restaurants and places to visit. We set off early the next day. The May Day hotel room was full and had not been cleaned yet. We could get the room card after dinner. The butler service was really nice. He helped with the luggage and parked the car. The shuttle bus personally sent us to the room. Along the way, he briefly introduced the location of the park and the location of the hot spring. The car was parked very close to the room. The fruit and drinks in the small refrigerator in the room were unlimited and free. He also gave my daughter a park doll. My daughter said she liked rafting, and Xiao Yin also gave her a rafting ticket~ In short, the service was very attentive. Next to the hotel is the Jialebi Amusement Park. When checking in, you need to scan your face. When entering and exiting the amusement park, you need to scan your face. There is a special passage for hotel guests. There are many amusement facilities inside, and there are many exciting projects, such as the big pendulum, pirate ship, roller coaster, and bungee jumping. I have to mention that my father was not feeling well on the first day. At 8 or 9 o'clock in the evening, the housekeeper Xiao Yin accompanied us to the hospital after work. It was really considerate. I brought my parents and daughter to stay. The old one was not feeling well, and the young one had to be dragged to the hospital together. It was really much better to have someone to help. There was no thunder in the park. The three performances after 19 o'clock in the evening must be seen. The iron flower is really shocking. I have seen many iron flowers, but this one is really unique~ I give a super five-star praise to the handsome and careful Xiao Yin!

My three-day, two-night stay was the perfect introduction to a resort-style hotel. Both the hotel's facilities and services were impeccable! ❤️🔥❤️🔥❤️🔥 ✅ First, let's praise the hotel's excellent location: who knew the exclusive access to Xan Shan Peninsula was such a privilege?! (Pictures 1-16 show the hotel facilities and surroundings, unedited photos) The hotel also boasts a very large garden and surrounding attractions perfect for photoshohoots. It's just beautiful, beautiful, beautiful! Within a few minutes' walk, you can reach Xan Shan Botanical Garden (honestly, not much to see, but there are daily parent-child activities), Lover's Gorge (great for couples to take photos), the hotel's exclusive lighthouse (Picture 7, very atmospheric), and the hotel's seasonal fruit orchard (high parent-child interaction, with different fruits available for picking in different seasons). When the weather is good, you can take many beautiful scenic photos. When it's cloudy or rainy, you can experience the unique humidity of the Jiangnan region and the fresh air provided by the lush vegetation. ✅ Next, let's talk about the hotel facilities. The hotel is divided into three buildings, A, B, and C. Building B offers the best lake views, with a complete panorama of the lake's beauty. The layout is very reasonable, with convenient connections between all areas. You can tell a lot of thought went into the design. The indoor and outdoor pools are regularly disinfected with chlorine balls, and the water is clear and sparkling, perfect for children to play in. The hotel also has a swim shop with affordable items, which is very convenient for guests who haven't brought all their swimming gear. Every day, the hotel has an activity schedule listing the names and locations of various parent-child activities at different times throughout the day. There's a wide variety to choose from. There's also a super large indoor children's playground, which is cleaned very, very thoroughly. I really want to thank the cleaning staff for their hard work here. ✅ Dining (Pictures 18-19) The hotel has a Chinese restaurant, a Western restaurant, and a Japanese restaurant, offering a rich and diverse selection. Set meals can also be purchased in advance on your phone. The hotel even provides a free shuttle service to nearby farmhouse restaurants (PS: the prices are very, very, very affordable, and the vegetables are freshly grown and incredibly fresh). The most commendable aspect of the dining is the complimentary breakfast buffet. The variety is incredibly extensive, and they even adjust the dishes daily to better cater to different guests' preferences. Soups, desserts, freshly squeezed juices, freshly made guokui (griddle cakes), mini-hamburgers, and more! You can also scan a QR code to order noodles and freshly made wontons. I always end up eating too much every day, darn it! ❗️They even consider the need for liquid food for infants and provide various flavors of rice cereal. In addition, whether it's the minibar in the room and the complimentary welcome drinks (Qiandao Lake beer), the incredibly seasonal, crisp, and sweet fruits, or the thoughtful turndown service, every detail showcases the hotel's humanistic care. It's truly commendable (Picture 17). ✅ The absolute most praiseworthy aspect is the high-end, meticulous, and thoughtful service staff. Special thanks to: Ada and Joey at the front desk for check-in, Connor and Cindy from concierge, and our butler Landy. As soon as we got out of the car, concierge Cindy greeted us warmly and proactively helped with our luggage, leaving a deep impression. The young man at the front desk who handled our check-in was also very enthusiastic in confirming our booking and upgraded our room for free. Throughout our stay, Connor drove us to and from nearby restaurants, the lighthouse, and Lover's Gorge. He was practically on duty all day until 10 PM, driving steadily and with a truly excellent attitude. He was super cool! Finally, and most importantly, our very, very responsible butler, Landy. She first introduced us to the locations and functions of the different venues, and informed us of the breakfast times. From the moment we added her as a friend, she consistently upheld her initial message: ”Please contact me anytime with any questions.” Whether it was day or night, she would respond and answer immediately to any query, booking vehicles, and even introducing nearby attractions and routes (with accompanying pictures for us to decide whether to visit). During our stay, there was a miscommunication during the cleaning staff's shift change. We had requested no cleaning the day before, but someone still entered the room and tidied it thoroughly. This unannounced entry made us a bit anxious when we returned to the room in the evening. Our butler immediately called us to calm us down and quickly contacted housekeeping. Soon after, we learned it was a thoughtful turndown service. We had initially considered contacting the duty manager to investigate, but we declined. This butler Landy truly, truly deserves praise. Her immediate contact and quick resolution smoothed over the issue, and left us with an extremely satisfying three-day, two-night experience. Her warm and thoughtful greetings every evening and morning made us deeply feel the hotel's excellent staff training and abundant humanistic care! 👏🏻 See you next time, Freedom Intercontinental Palace!

Travelers beware! The photos advertising Ke Gamer do not resemble to actual room and the food is horrible. I opted to upgrade to the private hot spring villa for close to 4000rmb a night expecting a high class experience but was instead highly disappointed! We arrived on a Saturday and reserved a table at the restaurant, famished from traveling and expecting a wonderful meal. They did not mention that this was a set menu (only for the package that was included with the room) so there was no option to select my dishes nor to explain our gluten free diet. First bread came (couldn’t eat it, gluten) then a mushroom chicken soup that was difficult to swallow. Over salted and the chicken was rubbery. Then came there version of a kimchi that was ok. Shrimp next that was battered (gluten) and smothered in mayonnaise, and then an over salted spicy beef dish and inedible veggies dish.At this point we decided to leave and opted instead to pay for food delivery. When we shared this information with the assistant helping us he messaged me saying you are a foreigner would you prefer chicken wings or a steak. I’ve been living in China 10 years and never spoken to so rudely. My gf then wanted to have a soak in the hot spring and have a fire because the rain had stopped but she was told no they could not do this for us that night. That’s when I added the wechat and she deleted him so she would no longer have to talk to someone so rude. We did find it strange that even though I was now in communication with him he still attempted to friend my gf several times, very disrespectful!! After I explained how unsatisfactory the service was to that point he made more of an effort and we did get to enjoy a relaxing evening outside. The next day we stayed away from the restaurant not wanting to have that experience again so ordered delivery service again, decent food for delivery. We did attempt the on site restaurant one more time before checking out for breakfast and this was awful as well. Cold eggs, bacon and sausage. They did have a nice assortment of breads which we could not eat (gluten) so we had a yogurt container and coffee before leaving. One part of the stay was an assistant driving us into town to a nice tea shop. He took us tot he location and offered to help us select a shop. He was very friendly and helpful inside the shop to explain the differences in teas and get us a good deal. We ended up purchasing 2 boxes of tea to take home. Overall I did not enjoy the stay at this overpriced and falsely advertised hotel. This is certainly one case when we did not get what we paid for. Wishing you better luck than we had.

The hotel service was excellent throughout my stay. The butler added me on WeChat in advance and even helped with my luggage from the parking lot. Check-in felt very ceremonial with a special hand-cleansing ritual. The butler was always quick to respond to any requests. There were lots of activities, like singing bowl therapy and a spa. Waking up and strolling through Xixi Wetland in the morning, or trying the botanical mandala, was so relaxing for both mind and body. The staff were all wonderful. The price is a bit high, but it's truly an experience hotel.

Xianhua Sandalwood International Hotel Rating: ★★★★☆ We recently stayed at Xianhua Sandalwood International Hotel during the national holiday in China, and overall, our experience was quite enjoyable. Here’s a breakdown of our stay: **Location: 浦江仙华檀宫国际度假酒店 **Check-In Experience:**   We arrived at Xianhua Sandalwood International Hotel and the check-in process was smooth and efficient. The staff greeted us warmly and provided all the necessary information about our stay. However, the English was limited, but at least it was smooth and no hassles.   **Room Comfort:**   Our room was spacious and well-appointed. We appreciated the comfortable king sized bed, view, huge bathtub, cleanliness, and spaciousness. However, as a coffee lover, there was only one serving of coffee, so when we woke up the next morning I was quite upset that only myself was able to enjoy an early morning coffee. Nevertheless, it was perfect for relaxing after a day of sightseeing. **Facilities:**   The hotel offered various facilities that enhanced our stay. We particularly enjoyed facilities like a fitness center, indoor pool, hot springs, table tennis and the pool table. The breakfast buffet was delightful, offering a mix of local and international cuisine. **Service:**   The staff was exceptional. They were always available and eager to assist with any requests. Their friendly approach made our stay even more pleasant. The front desk manager Kang was super friendly and arranged for the coffee bar to open earlier the day we checked out. **Room for Improvement:**   While our overall experience was positive, there were a couple of areas for improvement. We traveled with our 7 month old daughter and the noise and maintenance were quite unpleasant. However, these didn’t detract significantly from our enjoyment. **Final Thoughts:**   This international hotel is just a few minutes' drive from the city, offering a serene escape with a beautiful exterior. Guests are welcomed by a picturesque fish pond, vibrant gardens, playful rabbits, and a designated play area for kids, making it an ideal family-friendly destination.  In addition to comfortable accommodations and expected amenities, the hotel provides a relaxing environment for guests of all ages. Would we return? Absolutely!

Traveling with my parents and a preschooler, it was more convenient for the four of us to stay together, so I specifically booked a suite. It had a super large 3-meter bed and a sofa bed, which perfectly met my needs. Our butler, Anne, was incredibly thoughtful; as soon as we entered the room, we found the beds already made. Throughout our stay, she was always responsive to our requests. Besides the daily fruit, my child wanted more fruit, and to let them experience robot delivery, Anne specially sent a big bunch of grapes – truly touching! The kids' club was huge and impressive, with many staff members constantly supervising, ensuring the little one had a blast. The Chinese restaurant had delicious food; we had three different dinners there (steamed fish, fish head soup, braised dishes, chopped chili fish...) and never repeated a dish. Anne's attentiveness throughout our stay, combined with the beautiful scenery of Qiandao Lake, truly made it an all-around wonderful experience. We stayed for four nights, a deep dive into Qiandao Lake, and though the beautiful scenery and delicious food left us wanting more, we will definitely be back in autumn!

Hidden gem in the Fuchun Mountains, this Japanese-style hotel instantly transports you to a Kyoto garden! ✨ Every room features a private onsen with a hinoki wood tub and 24-hour flowing water. Soaking in the evening as the garden lanterns light up creates an incredibly atmospheric experience. The butler service is attentive and thoughtful, and the check-in hand-washing and bell-ringing ceremony is a delightful touch. The nine-compartment breakfast is exquisite and delicious, perfect for photos. This is absolutely my top choice for a short getaway in Hangzhou!

Located in a village near Cicheng, it is about half an hour's drive from downtown Ningbo and about two hours from Shanghai. It is a quiet and convenient location. The housekeeper will contact in advance to confirm the dinner and bathing time. The special bathing pool is by appointment, which is basically a private bath experience. It is very comfortable. The restaurant tastes good, the stir-fried asparagus is very tender, and a bowl of glutinous rice balls was given when checking in during the Lantern Festival, which is very considerate. It is very comfortable to stroll around the bamboo forest pond in the village in the morning. The rape flowers are about to bloom recently, and it is a good place for leisure and vacation.

We stayed at this resort for a two-night, three-day trip, and while the building and location were visually impressive, our overall experience fell short of expectations, especially for international travelers. First, the golf course was not well-maintained and did not resemble the pristine images shown online. Additionally, while the archery court was fine, it lacked proper safety protections, making it a concern for families traveling with young children. Despite being branded as an Italian resort, there was no functioning Italian restaurant during our stay, which was quite disappointing. Even though the breakfast was really good, the food options for lunch and dinner were very limited, especially for non-Chinese guests. As visitors from Nepal, we found it difficult to enjoy the meals, and one member of our group who is vegetarian struggled even more to find suitable food options. There were no alternative dining options nearby, so if you don’t bring snacks or food with you, your choices are extremely restricted. Another challenge was the language barrier. Only one staff member could speak basic English, which made communication quite difficult at times. While the venue might be suitable for events like weddings or photoshoots due to its scenic appearance, it’s not ideal for a relaxing getaway unless you come with your own activities planned. Without that, there isn’t much to do onsite, and the lack of entertainment, food variety, and language support made the experience feel isolating. Overall, this resort has potential, especially in terms of architecture and ambiance, but it still needs significant improvements in service, food, and international accessibility to truly be welcoming for global guests.

The Brilliance Resort Qiandao Lake: An Amazing Experience, Free Room Upgrade a Pleasant Surprise! Booking the Qiandao Lake Brilliance Resort for a client this time around was an absolutely perfect experience, especially the hotel's thoughtful free room upgrade service, which left the client feeling incredibly surprised and touched. I simply had to write a glowing review to express my appreciation! As the party responsible for booking a business trip, what matters most is the client's stay experience. The Brilliance Resort, with its professional service, stunning environment, and thoughtful details, perfectly met our expectations and left the client with a fantastic impression of their Qiandao Lake trip. The hotel's location is already exceptional, nestled on the Pailing Peninsula, with the serene waters of Qiandao Lake to the north and the Central Lake District tourist pier to the east. It's just a five-minute drive to the commercial district, making it incredibly convenient for travel, sightseeing, and business. The ample free parking also saved a lot of hassle for those traveling by car. Upon entering the hotel, the Chinese Sui and Tang style decor was elegant and grand. The lobby was spacious and bright, filled with a subtle, refreshing aroma. The staff warmly greeted us, and the check-in process was efficient and smooth. They were all smiles, patient, and meticulous throughout, and even proactively introduced us to the hotel's facilities and surrounding attractions. The first impression was simply perfect. Originally, I had booked a basic lake-view room for the client, so imagine our surprise when, during check-in, the staff informed us they could provide a complimentary upgrade to a deluxe lake-view king room! This unexpected pleasant surprise instantly brought immense joy! The upgraded room was more spacious, with a well-designed layout that showcased thoughtfulness everywhere. Opening the window revealed an unobstructed view of Qiandao Lake, with its clear blue water and scattered islands. Every photo taken was a therapeutic masterpiece. All sorts of toiletries were readily available, and every detail reflected the sophistication of a five-star hotel. What's more, the room's cleanliness was noteworthy – from the floor and desktop to the bedding and bathroom, everything was spotless, even the nooks and crannies were sparkling clean, ensuring the client had a very comfortable and reassuring stay. Beyond the impressive room, the hotel's amenities also earned high praise from the client. In the morning, they enjoyed a buffet breakfast at the Milan Western Restaurant, which offered a rich and diverse selection of Chinese and Western dishes. Freshly baked bread, local Chun'an specialties, fresh fruits, hot porridge, and pastries were all available, with fresh ingredients and excellent taste – a perfect way to start the day. During their leisure time, the client experienced the hotel's wellness hot spring pools. The 7 unique hot spring pools nestled among the pine trees each offered different benefits. Soaking in the warm spring water while gazing at the scenic beauty of Qiandao Lake was utterly relaxing for both body and mind. The hotel also boasts a gym, outdoor pool, and cycling trails. For families, the children's playground, pottery studio, and 3D children's cinema are sure to keep the little ones entertained, satisfying the needs of various guests in one go. The service throughout our stay made us truly feel the hotel's dedication. Whether it was the patient answers from the front desk staff, the meticulous attention of the housekeeping team, or the thoughtful guidance from the restaurant and hot spring area attendants, every staff member maintained a professional and enthusiastic attitude. They responded promptly when needed and proactively offered all sorts of thoughtful assistance. The client mentioned that during their stay at Brilliance, they not only experienced the natural beauty of Qiandao Lake but also felt the warmth of being truly at home. As a business booking, this experience far exceeded expectations. The complimentary room upgrade not only showed the hotel's sincerity to our client but also highlighted the Brilliance Resort's dedication to every guest. From the environment and facilities to the service and details, everything was impeccable, making it an excellent choice for a trip to Qiandao Lake. I've already added this hotel to our top list for business trips and personal vacations and will highly recommend it to friends. Next time we visit Qiandao Lake, we will definitely choose The Brilliance Resort Qiandao Lake again!