Hotel Hot Springs di La Altagracia, Dominican Republic

This resort was beautiful and had lots to do. Children are allowed, there’s a kids area and even a teen hang out. There are multiple pools and a beach. There are about 5 specialty restaurants that open at night, but require reservations—I ate at Fogo and it was delicious. During the day, there’s a buffet snack bar, coffee shop, and icecream bar available, plus a sports bar that’s open 24/7. In the evenings, the lobby has entertainment, including shows and a DJ. Theres a trolly that comes every few minutes to take you around the resort if you don’t want to walk. One of my favorite parts was the beautiful wildlife roaming the resort and the amazing service staff—most were very friendly and welcoming. I wouldn’t consider this a party resort; it’s more geared toward families and low-key fun. Definitely check out the beach bar—John and Gerson are fantastic bartenders, very friendly and entertaining. There’s also a snack buffet there that overlooks the beach, so you can enjoy a nice breeze while you eat. I traveled Solo. My only downside was the rooms. They each had a balcony, and really could have been great, but cleanliness could be greatly improved. I had to change rooms twice—first due to the AC not working, then because the balcony door wouldn’t lock. All 3 rooms weren’t very clean mainly the bathrooms. Im not a picky person so By the third room I had both locked doors and ac, so I just went with it lol. On the positive side, they did upgrade me to a larger room, which I appreciated. I did feel like some of the front desk staff was not very friendly or accommodating. Neither of those issues were my fault and it seem like a bother or hassle for them to swap my room. Overall, it’s a lovely resort with great amenities, and a relaxing atmosphere. I’d recommend it if you’re looking for a safe, beautiful place to unwind with family or enjoy a laid-back vacation.

Every single thing from the service to the facilities, to the activities, to the food, to the room and just absolute stunning and sophisticated place. We truly have never been so happy with a hotel as we have been with TRS Turquesa. We cannot wait to go back next year!!! Our butler, Ray, was the absolute best!!!! He took care of every single thing for us every single day we were there. We are still speechless and how wonderful this vacation was. Truly amazing!

Es un hotel es casi 5 estrellas, Lo mas positivo el personal todos super amables, con esa sangre super alegre, el mantenimiento del hotel super bueno solo algunos pequen̈os detalles como en los ban̈os publicos de mantenimiento general mas no de limpieza, la gastronomia es lo que pienso que puede mejorar un poco mas fuera del restaurante toro que era de alta calidad, la comida es buena pero no alcanza la exelencia. Visitamos todos los restaurantes y fueron buenos. No me tengo nada negativo del hotel lo malo para nosotros fue la playa imposible de ban̈arse mucho oleaje, los nin̈os no pueden ni jugar en la orilla super peligro incluso logramos ver una persona ahogamdose y gracias al servicio de los salva vidas lograron revivir a la persona. Las habitaciones bastante comodas y grandes, y si no estan interesados en comprar propiedad no acepten ir a la charla por los puntos porque van a perder media man̈ana. Y con los vendedores en las playas encontraran mejores precios Pero si solo buscan piscina y entretenimiento noturno con discotecas, casinos y teatros este es el hotel perfecto, si buscan solo playa no es el hotel aunque caminando como 20 min por la orilla se encuentran playas tranquilas.

Excelente servicio de calidad , 100% recomendable. Habitaciones servicio y alimentación súper bien existe de todo Precio y calidad 10/10 me trataron como debe de ser.

Hay 2 clases de pasajeros vip y los otros el transporte es muy malo para los otros ni siquiera fueron por las maletas

very bad experience first day no hot water they spend all afternoon in my room trying to fix it so i had no privacy and no room availability finally after my permanet request at 10pm they changed us to another villa but air conditionning very poor ...,Expensive place with a 2 star hotel service i will never go back