Hotel Kolam air panas di Kepulauan Balearic, Sepanyol

We received an upgrade to a fantastic room near the adult only pool. Everything with this hotel is top notch. Best breakfast ever, the dinner at roof top restaurant also perfect. Service superb in reception and bars. Cleaning was absolutly perfect. Comfortable beds and perfect clinmate control and good isolation in walls gave us a perfect sleep. Good location near supermarket and 8 min walk to beach.

Third time visit to the Cala Esmeralda hotel, this time with friends. The three stand out features of this hotel are the Team, the Cleanliness and the Food. All the rooms in the main hotel are pretty much the same with the top floor and sea view rooms carrying a premium. There’s plenty of choice for places to relax from the sea front pool which gets very busy, to the main pool with adjacent garden area for those seeking shade, to the upper level pool for relaxation. The Sa Cala beach club is the jewel in the crown at lunch time. Super-efficient service with excellent choice and a spectacular view. Finally for anyone with any fears about buffet-style dining, the standard and choice will quickly dispel any concerns the keenest restaurant diners may have. This is a superb hotel!

街からは少し離れていましたが本当に清潔で素晴らしい体験ができました。ホテル最上階からみる夕陽がとてもきれいで一生の思い出になりました！ サウナがあるので水着を持っていかれることをおすすめします。

A clean hotel in a great location. Half-board dinner and breakfast with plenty of choice for food. I'm very pleased that they had lactofree milk and cheese. Live food stations at both breakfast and dinner. Drinks were reasonably priced. There are 3 pools with plenty of sun loungers at each. People were not putting towels down to reserve a lounger. Evening entertainment was decent, we were out during the day so did not experience the day time pool activities. The beach is a 2-5min walk away. There are supermarkets a few doors down and restaurants and bars within walking distance. Our only disappointment was that the room was not cleaned on the first day, and when it was cleaned the bedsheet smelled damp. The hotel have a good scheme, if you sign up to not having your room cleaned everyday, they credit you 15 euros for each day. This money was deducted from our final bill and essentially paid for our drinks. It would be great if they could put a kettle and Two mugs in the rooms. We bought our own from here to take after reading on other reviews. We would definitely return to this hotel.

Had a great week’s stay - service at this hotel is impeccable. The food is amazing, really good quality and great selection catering for all tastes. Shout out to amazing service and rapport from Pepe. Rooms were comfortable, clean and stylish. Issue with a leak in the room was fixed within minutes as well as a request for extra towels. Staff had to deal with a storm for 2 days during our stay, which they dealt with amazingly, trying to accommodate all guests during this time. Denis was incredible, going above and beyond with service. Star Camp (kids entertainment club) staff were also great, especially Alice who was so welcoming to my son and nephew that they couldn’t wait to go back the next day! Lots of activities put on throughout the day (separate to star camp) for both kids and adults and majority included (pony riding was an additional €7 per child). Evening entertainment was good and all bar staff very attentive and accommodating. Branded ice creams included in AI, which the kids loved! Beach is also stunning! Not private to the hotel and therefore extra payment for beds, beach is so close though that you can easily just utilise the beds at the pool and go back and forth to the beach. Lots of shops just outside the hotel as well as a bus stop with regular buses to Alcudia. Loved our stay here but if i had to give some improvements: Pillows in room, didn’t find these the most comfortable and would appreciate a free pillow menu rather than an additional charge. Loved the fact that we also had access to the 4 star hotel next door as the kids loved the dome pool, however would be good if we could have used our AI in that hotel also for drinks and snacks whilst at the pool. Open access to road - between the two hotels (next to indoor swimming pool) there is open access to the main road, something to consider if you have older kids that you allow to walk around the resort, would have preferred if this area was gated. Would defo return to this hotel.

Returned yesterday from a wonderful 4 night stay. Started our holiday in Ushuaia & this hotel was exactly what we needed to recover. Beautiful pool & gardens, very quiet & relaxing. Rooms very private and spotless clean with a great powerful shower. As for the food!! Oh my word, myself & my husband have visited many Michelin restaurants & I don’t doubt Salvia will achieve one very soon. Ate 3 times there for dinner & each dish was exquisite. Staff were wonderful & the surroundings just beautiful. Lunch time around the pool we ate the Iberian ham dish & also the anchovy dish, just wow!! Highly recommend this hotel. Thank you to every member of staff who helped make it so memorable ❤️

The hotel was clean and fresh....... Food was average.... But that was the only good thing about it! From the outset we were dropped off at the bottom of the road, not having a clue where we were going, as coaches can rarely access the hotel on the narrow road - be prepared to drag yourself uphill with your luggage! Predominantly German or Dutch guests, the staff spoke very poor English and didn't understand half of our questions! The receptionist gentleman was very abrupt and rude, not helpful at all. We weren't told about any of the available amenities, no information in the rooms either which wasn't good!! The pool looked like it had an oil slick over for 3 days and was too cold to swim in, we weren't told where the indoor pool was. The rooms were small, but the balcony was even smaller, not good if you are afraid of heights as they were glass fronted! The fuse box which buzzed all night was loud and the aircon which switched itself on and off regularly also kept you awake. The pool bar served a small selection of drinks, but most had to be sent down from the main bar, you couldn't pay for them, it was added to your room tab, which annoyed people. The holiday stated you could watch the chef cook your food, but only if you ate what they were cooking at the time!! This hotel lacked the 4 star rating it had been given, we have stayed in better 3 star hotels, my advise to English traveller - there are better places to stay so find somewhere else!!

We received an upgrade to a fantastic room near the adult only pool. Everything with this hotel is top notch. Best breakfast ever, the dinner at roof top restaurant also perfect. Service superb in reception and bars. Cleaning was absolutly perfect. Comfortable beds and perfect clinmate control and good isolation in walls gave us a perfect sleep. Good location near supermarket and 8 min walk to beach.

街からは少し離れていましたが本当に清潔で素晴らしい体験ができました。ホテル最上階からみる夕陽がとてもきれいで一生の思い出になりました！ サウナがあるので水着を持っていかれることをおすすめします。

The hotel was clean and fresh....... Food was average.... But that was the only good thing about it! From the outset we were dropped off at the bottom of the road, not having a clue where we were going, as coaches can rarely access the hotel on the narrow road - be prepared to drag yourself uphill with your luggage! Predominantly German or Dutch guests, the staff spoke very poor English and didn't understand half of our questions! The receptionist gentleman was very abrupt and rude, not helpful at all. We weren't told about any of the available amenities, no information in the rooms either which wasn't good!! The pool looked like it had an oil slick over for 3 days and was too cold to swim in, we weren't told where the indoor pool was. The rooms were small, but the balcony was even smaller, not good if you are afraid of heights as they were glass fronted! The fuse box which buzzed all night was loud and the aircon which switched itself on and off regularly also kept you awake. The pool bar served a small selection of drinks, but most had to be sent down from the main bar, you couldn't pay for them, it was added to your room tab, which annoyed people. The holiday stated you could watch the chef cook your food, but only if you ate what they were cooking at the time!! This hotel lacked the 4 star rating it had been given, we have stayed in better 3 star hotels, my advise to English traveller - there are better places to stay so find somewhere else!!

The hotel was beyond my expectations. Good reception, wonderful meals, and a relaxing hotel Everything was perfect. Thank you to the management and stuff. Perfect choice in Mallorca. Definitely, we will stay again.

The Valparaiso Palace is a charming hotel with delightful staff who are friendly attentive and helpful. Whether greeting you on your arrival, down in the lower pool area or up in the restaurant and bar area, all are equally welcoming and ready to help with whatever you would like. As with other guests I spoke to, this was a return visit for us and we enjoyed the gardens and pools in particular when our family joined us. We had several spa treatments and they were first class.

We received an upgrade to a fantastic room near the adult only pool. Everything with this hotel is top notch. Best breakfast ever, the dinner at roof top restaurant also perfect. Service superb in reception and bars. Cleaning was absolutly perfect. Comfortable beds and perfect clinmate control and good isolation in walls gave us a perfect sleep. Good location near supermarket and 8 min walk to beach.

街からは少し離れていましたが本当に清潔で素晴らしい体験ができました。ホテル最上階からみる夕陽がとてもきれいで一生の思い出になりました！ サウナがあるので水着を持っていかれることをおすすめします。

The hotel was clean and fresh....... Food was average.... But that was the only good thing about it! From the outset we were dropped off at the bottom of the road, not having a clue where we were going, as coaches can rarely access the hotel on the narrow road - be prepared to drag yourself uphill with your luggage! Predominantly German or Dutch guests, the staff spoke very poor English and didn't understand half of our questions! The receptionist gentleman was very abrupt and rude, not helpful at all. We weren't told about any of the available amenities, no information in the rooms either which wasn't good!! The pool looked like it had an oil slick over for 3 days and was too cold to swim in, we weren't told where the indoor pool was. The rooms were small, but the balcony was even smaller, not good if you are afraid of heights as they were glass fronted! The fuse box which buzzed all night was loud and the aircon which switched itself on and off regularly also kept you awake. The pool bar served a small selection of drinks, but most had to be sent down from the main bar, you couldn't pay for them, it was added to your room tab, which annoyed people. The holiday stated you could watch the chef cook your food, but only if you ate what they were cooking at the time!! This hotel lacked the 4 star rating it had been given, we have stayed in better 3 star hotels, my advise to English traveller - there are better places to stay so find somewhere else!!

The hotel was beyond my expectations. Good reception, wonderful meals, and a relaxing hotel Everything was perfect. Thank you to the management and stuff. Perfect choice in Mallorca. Definitely, we will stay again.

The Valparaiso Palace is a charming hotel with delightful staff who are friendly attentive and helpful. Whether greeting you on your arrival, down in the lower pool area or up in the restaurant and bar area, all are equally welcoming and ready to help with whatever you would like. As with other guests I spoke to, this was a return visit for us and we enjoyed the gardens and pools in particular when our family joined us. We had several spa treatments and they were first class.

Third time visit to the Cala Esmeralda hotel, this time with friends. The three stand out features of this hotel are the Team, the Cleanliness and the Food. All the rooms in the main hotel are pretty much the same with the top floor and sea view rooms carrying a premium. There’s plenty of choice for places to relax from the sea front pool which gets very busy, to the main pool with adjacent garden area for those seeking shade, to the upper level pool for relaxation. The Sa Cala beach club is the jewel in the crown at lunch time. Super-efficient service with excellent choice and a spectacular view. Finally for anyone with any fears about buffet-style dining, the standard and choice will quickly dispel any concerns the keenest restaurant diners may have. This is a superb hotel!

I must admit that writing negative service statements is probably the least funny things I could imagine during my own vacation. But, my latest experience, even before arrival at the Marriot Vacation club, was so annoying that I cannot resist doing it. I am not sure how bad this review would have been if I was not enjoying a fantastic private pool with the family in another location while writing my comment. We are owner at the MVC Son Antem since a couple of years and do hold Platinum Elite status (after titanium for some years) of the Bonvoy Programme. We requested a paid upgrade from a 2 bedroom villa to a three bedroom villa. We were sent from MVC Reception and hotline to the resort check in reception. After directly approaching our MVC seller, our request was again sent to the resort reception. It was obvious that the coordination between the two parties was lacking. Even worse: after our complaint we were sent an e-mail confirming that there was no capacity. Further, we were told that the request should have been handled by MVC. But, as a matter of politeness he answered our mail. Then, we called the hotel and asked if there was a chance to enter the villa a bit earlier than 4 pm. This was the worst call I could think of. We were lectured in the worst tone ever that check in was 4 pm. After telling that we as platinum elite member would appreciate if he could at least check availability, sine we also do not request late check out, he within a second confirmed no availability and that check out time is 10 am. No matter what status AND: he really hung up on me!!!! I called again and this guy really told me I was the one hanging up or the line might have broke. Absolutely incredible. At this location I do not even feel honored as a guest, not to think of being welcomed back as a loyal Bonvoy Member. I am sure we’ll will enjoy our vacation, but surely not expecting any kind of service quality. We have used several locations at MVC already, all good so far. I hope it was just bad luck, but seems more like structural issues. Thomas