I am Norharizah ofrom USA accompanied by Mr Mohd Said of Clubclass Travel Network / Kuala Lumpur , and was recommended this brief trip to Jakarta/Bandung to experience the whoosh and the panoramic train from Bandung to Jakarta .
My heartful comment on the exellent staff service during my short stay and the hotel interior gives me a good rest , and overall for the stay was very good value for money.
I would recommend that Clubclass Travel would induct D'prima Hotel as their first choice hotel for their Bandung Tour package.
All staff are extremely polite, helpful, and kind. Made me feel really welcome, and I had a really nice time here. The rooms were very good and well maintained. All food and services were exceptional.
I booked for my colleagues and they are happy with the hotel and its surrounding. Service is good with nice receptiont. Late night hanging out in the resto-bar at lobby quite nice. Breakfast variation is good.
Love it. Restaurant staff and check in staff are awesome. The hallway smells good. Room is great. We love it. The view is just amazing. Dinner at night at the restaurant is worth it
Kami menempah bilik loteng, dan saya fikir ia adalah konsep yang sangat menarik dan sangat sesuai untuk keluarga. Biliknya luas tetapi malangnya kebersihannya kurang. Kru tidak memeriksa bilik dengan teliti dan kami menemui sedikit sisa makanan yang ditinggalkan di dalam peti sejuk oleh penghuni bilik sebelumnya. Telah dinyatakan dalam keterangan hotel bahawa hotel ini mempunyai kolam renang air suam dan sebenarnya kami sangat berminat untuk menginap di sini kerana itu. Malangnya, tidak ada kolam renang dan kolam renang yang mereka ada sangat kecil sehingga tidak boleh digambarkan sebagai kolam renang, tetapi hanya kolam berendam. Sauna langsung tidak panas. Dan tempat letak kereta kurang, jadi kami terpaksa meletakkan kereta di bangunan bersebelahan dengan hotel.
Great Staff. Nice lobby. Free parking. Nice and clean room with big TV and queen size bed. Nice pool. Onsen was closed that day. Restaurants, coffee shop and market around hotel. I highly recommend this hotel!
Hebat
288 ulasan
9.0/10
Harga bermula
SEK 264
satu malam
Semak Ketersediaan
Lihat Semua Hotel Hot Springs di West Java
Terokai Ulasan Tetamu Hotel di West Java
Lihat semua
8,6/10
Very Good
GGuest UserGreat room & ambience, very closed to shop centre in Karawang, just walk in. We are 4, booked 2(two) bedrooms with connection door, for 2(two) nights, between Jan 12-14, 2026.
The front officer was helping to find the rooms & he gave us the best city view. Thanks for that.
Unfortunately, they provided stains towels (& tears edges) at the bathroom. Also the makeup room service was coming in, without notice/signed hanging on the door, knocked the door & tried to get inside when I was in bathroom. Need to decline them until I finished taking a shower. They changed the bedsheets also with stains on blanket covers & (again) stains towels. It smells clean, so we just used it. Also, the shower drains were not working well, reported to the hospitality cleaner.
They were also pretty good cleaning the room overall, it just the amenities, also the bedsheets needs to be upgraded - not really nice to see for 4stars hotel.
The restaurant was OK, my husband spent 400K IDR for 2 portions of meals (soto & rice), drinks, & snacks/camilan. And I don’t understand , why they provided us 3(three) cups for toothbrushes, instead of 4. Never mind, it’s only my son using it. They just need to respect a little bit more for their guests with a proper amenities, which didn’t reflect the hotel values.
BBaebee AriesThe room has 6 electricity port in the room but only 1 that well function.
The shower gel was too low.
Tasty breakfast menu, although the buffet was not even warm.
CCyntiaarI always love the vibe of the hotel rooms. Every corner is aesthetically pleasing. The cleanliness is great, and the service is good too. All the staff are very friendly. Highly recommended!
AarianawienIt was an amazing experience staying at the loft...the bedsheets was sparkling clean...towel were still in white colour even some other hotels still used even it had already turned into greyish...
The view from our room.. is amazing...we can see the whole town
LLisdarather new hotel in Garut, overall is good, not the best, but not bad either.
room come with breakfast, the breakfast is quite nice. Many option from cereal, main course, bread and pattiserie, juice, milk and also coffee and tea
the room itself is new, but build quality is not good. the tile is break on some parts, and you can hear person above you walking in the night. room amenities is good. but why only 1 sachet of coffee ? this room is for 2 person --
swimming pool, and hot water batch is nice like most of hotel near cipanas garut.
the only challenge in my opinion is how to maintain the quality of the hotel. it is new, but i do not know in a few years ahead if it is not maintain. *please check the flooring and the toilet.
MMelianaIt seems the resort might be a bit too sprawling, as maintaining the grounds appears to be a challenge. We noticed a lot of dry leaves simply left unattended behind the buildings. The mini zoo also looked quite barren, with a thick layer of dry leaves covering the peacock enclosure. That said, the service overall was satisfactory. Thank you, JSI Team.
DDalangThe place is very beautiful, cool, comfortable atmosphere typical of the countryside, just here you can have dinner too, next time you come here again... Success with natural resources..
GGuest UserLove the location which far from the crowd but near when you want to find japanese dinner and convenient store. Love the ofuro, relax and feels like in japan
__cs43000206****Close to the airport. Hotel star ratings in Indonesia seem lower than what we're used to back home. The motorcycles at night were quite noisy! There's a street nearby with lots of Chinese restaurants, so we ended up eating Chinese food every day.
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