Hotel Hot Springs di West Java, Indonesia

The staff are all very friendly. Location wise for us is amazing as we want a quiet place away from the busy streets. Food is good. Going anywhere is easily accessible by grab. Will definitely come back again in future.

I always love the vibe of the hotel rooms. Every corner is aesthetically pleasing. The cleanliness is great, and the service is good too. All the staff are very friendly. Highly recommended!

Nice hotel, good facilities, loving food..definitely come back, recommended to stay 🫶❤️

Stayed four nights in a standard room. It was nice and clean. Breakfast was good, lots of variety, and they changed things up each day. Many international TV channels. The room was standard 24 square meters – no wardrobe, but they had some hangers. It wasn't downtown, but easy to get to by car.

We booked a loft room, and I think it was a very interesting concept and very fit for families. The room was great spacious but unfortunately the cleanliness was lacking. The crew didn’t check the room thoroughly and we found some left over food left in the fridge by the previous occupants of the room. It was stated in the hotel description that this hotel had a warm water swimming pool and actually we were very interested in staying here because of that. Unfortunately, there wasn’t any and the swimming pool that they have is very very small it couldn’t be described as a swimming pool, but only a dipping pool. The sauna wasn’t hot at all. And the parking lot is lacking so we had to park the car in the building adjacent to the hotel. 

- The water in your hotel room is not portable. Please switch to single-use bottles so that guests staying at your hotels can take the water you provide with them. - I would like to see more variety in the breakfast menu at your hotels. Especially Korean food. - Your room service food menu has too few options. There are not enough options to choose from for in-room dining.

Originally living in Dubai come to Karawang for short trip. Got a very long flight from my last 2 weeks trip from Europe, and continued from Dubai to Karawang. Jetlag, my daughter 3 years old complaining about bad smell ( i guess from the cigarette smoke) Even the room and corridor it’s non smoking but quite strong. I guess the hotel have to take this concern seriously. After first day long sleep and asking for the kettle and borrow the iron from 10 AM have to wait until 2 AM next day to get it. I don’t understand why there’s no explanation because i have to follow up until 3 times then i got the iron almost next day. Below far from my expectations,sadly. Anyway i have extended for the 3rd night check ou on 25th. Hope gotta feel better feelings about staying here for The first time.

Everything is perfect. There is 1 minimart opposite of the hotel. Reception also okay to received food order from outside. Definitely will stay in this hotel chains again

Please just be careful before booking this hotel. I'm not sure what's wrong here. The type of the room is not the same as the real one. it gets swapped with other room types. so better ask the property 1st before you book. Breakfast is nice. not many options but it's good. location a bit far from the city and challenging. The room was good. overall okay.

very quiet location,easy access from the toll,friendly service,very complete facilities,want to come back again