Hotel Hot Springs di Karnataka, India

This is a great hotel with good ambiance and customer service. They don't give you their very good rooms if you book through third party sites. My balcony on second floor was a dead end space with no views. I think the websites need to specify this rather than letting your customers down. Morning buffet was quite good. Overall I give it 4 stars coz of the poor balcony view that I was looking forward to spend my evening.

Room provided initially was a smoking room. It was replaced for the second night. No outside view for any of the 2 rooms provided.

Let me start by saying all the  staff where very pleasant and helpfull I was expecting little attention to detail  When we arrived there was no help out of the car with luggage help came later with the luggage to the room The room was very nice but the wi.fi was not working There was no safety deposit box in the room  The sheets had to be changed Our friends room was no bed side cabinet and chair All these items got sorted but for a 4 star resort there shouldn’t be these problems in the first place  One item which didn’t get sorted there was no mini bar in the room but it was on there discription